Experience

Hosco

• Spain
• Hospitality
• 1 - 100 Employee

• Customer Relationship Management Executive

  • Mar 2022 - Present

  - Planning CRM strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty - Creating emails, conducting A/B testing, and development of push notifications as part of a wider marketing campaign - Answering customer queries and dealing with complaints - Implementing strategies to test the various forms of marketing developed by Growth Team - Planning CRM strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty - Creating emails, conducting A/B testing, and development of push notifications as part of a wider marketing campaign - Answering customer queries and dealing with complaints - Implementing strategies to test the various forms of marketing developed by Growth Team



Upwork

• United States
• Software Development
• 700 & Above Employee

• Growth Consultant

  • Feb 2019 - Jan 2023

  - CRM and email marketing strategy - HTML and CSS template creation for cross channel marketing - Sales & Marketing research - Promotional content creation and copywriting - Social media management and branding - Marketing planning - Full scale business analytics with quantitative and qualitative data analytics - Financial plan and forecasting - Sales strategy and implementation - Business Plan / Pitch Deck writing - Pitch deck for investors + investors search - Logo creation



Fiverr

• United States
• Software Development
• 700 & Above Employee

• Marketing Consultant

  • Apr 2020 - Nov 2021

  - Branding consultations - Marketing strategy development -3 - 5 years plans - Logo and profile visual design - Branding consultations - Marketing strategy development -3 - 5 years plans - Logo and profile visual design



Updevision – 🏆 Startup Solutions

• Russian Federation
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Sales Manager

  • Jun 2020 - Jan 2021

  - "Direct Leads" temporary project, manual generation of leads from social media, partnerships and collaborations - Market research and trends analysis - Target market identification - Creation of marketing strategy - Digital marketing - Tactical management - Customer relationships management - Monitoring and analysing implemented strategy and the course correction - B2B sales - "Direct Leads" temporary project, manual generation of leads from social media, partnerships and collaborations - Market research and trends analysis - Target market identification - Creation of marketing strategy - Digital marketing - Tactical management - Customer relationships management - Monitoring and analysing implemented strategy and the course correction - B2B sales



Cotton House Hotel - Autograph Collection 5*

• Spain
• Hospitality
• 1 - 100 Employee

• F&B Trainee

  • Oct 2017 - Jan 2018

  - Restaurant management training - Restaurant management training



Serras Collection

• Spain
• Hospitality
• 1 - 100 Employee

• Sales and Events Manager Assistant

  • Jul 2017 - Oct 2017

  Sales and Events manager assistant: - Sales Coordination - Events Organisation Sales and Events manager assistant: - Sales Coordination - Events Organisation



Majestic Hotel Group

• Spain
• Hospitality
• 200 - 300 Employee

• F&B Trainee

  • Jul 2016 - Jan 2017

  - Restaurant management training - Restaurant management training



Off to Work

• United Kingdom
• Staffing and Recruiting
• 500 - 600 Employee

• Catering Personnel

  • Mar 2016 - Jul 2016

  Catering personnel on events Catering personnel on events



Glion Institute of Higher Education

• Switzerland
• Hospitality
• 400 - 500 Employee

• Student Ambassador

  • Feb 2016 - Jul 2016

  - Public Relationships - Student Affairs Assistance - Marketing Projects Assistance - Events Organisation Assistance - Volunteering - Public Relationships - Student Affairs Assistance - Marketing Projects Assistance - Events Organisation Assistance - Volunteering