Experience

Logo Yazılım

• Türkiye
• Software Development
• 700 & Above Employee

• Strategic Customer Management Specialist

  • Dec 2022 - Present



Zingat.com

• Türkiye
• Real Estate
• 1 - 100 Employee

• Premium Account Manager

  • Dec 2021 - May 2022

  • To sell memberships by making presentations to chain real estate offices • Acquiring new customers/upgrading existing offices in line with sales targets • Training consultants by making regular visits to existing real estate offices • To sell memberships by making presentations to chain real estate offices • Acquiring new customers/upgrading existing offices in line with sales targets • Training consultants by making regular visits to existing real estate offices



Poelsan Plastic Industry And Trade Inc

• Türkiye
• Plastics Manufacturing
• 100 - 200 Employee

• Sales Representative

  • May 2021 - Dec 2021

  - Communication with existing dealers / Monthly site visits / New dealership meetings- Follow-up of sales targets and collections- Forwarding the special price requests of the dealers to the relevant department- Receiving complaints and following the resolution processes- New product research in the field, collection of demands, forwarding to the production unit

• Domestic Sales Support Chief

  • Aug 2020 - May 2021

  - Entering orders into the LOGO program / Shipment tracking- Pricing of tender, direct procurement or special project processes and forwarding of offers- Providing support to dealers in order, shipment and stock issues- Submitting the requested reports to the sales specialists / Reporting to the sales manager



Garanti BBVA

• Türkiye
• Banking
• 700 & Above Employee

• Customer Service Representative

  • May 2018 - Apr 2019

  - Carrying out operational transactions (cheque, bond, payments, transfers, loan usage etc. ) of Small and Medium Sized Enterprises and / or large commercial segmented companies, by taking the branch and portfolio goals into consideration/ Selling most appropriate commercial product to the client/ Providing funds to the branch (deposit or checking)- Weekly customer visits / New customer acquisitions

• Asst. Operation Manager

  • Jul 2014 - May 2018

  - Carrying out all operational transactions (SMES, commercial and individual) of the branch- Supporting the SMES’s sales targets and transactions- Receiving the demands for product and service coming from SMES segmented clients and concluding the procedures (installment commercial loans, Bitcoin Cash Credits/Spot credits, checks triages, cheque-book demands, transfers, payments, etc.)



Garanti BBVA

• Türkiye
• Banking
• 700 & Above Employee

• Personal Sales Representative

  • Mar 2013 - Apr 2014

  - In accordance with the targets, the sale of banking products such as support loans, credit cards, insurance, and Personal Retirement Insurance to individual customers- Carrying out sale organization and control of bank teller team of 5 people- Carrying out operational transactions / Visits for gaining new clients and new salary account clients

• Training Specialist

  • Jan 2012 - Mar 2013

  - Planning operational and on-the-job training the processes within the scope of orientation program for new employees of call center / in-class training of monitor, product, and sale

• Customer Services Assistant

  • Dec 2009 - Dec 2011

  - Answering calls coming to inbound sale team (target of average 300 calls/daily)- Responding to questions and requests from customers / Selling credit cards and insurance to the customers in line with targets



Grand National Assembly of Turkey (Turkish Parliament/TBMM)

• Türkiye
• Legislative Offices
• 700 & Above Employee

• Landscape Architecture Intern

  • Jul 2009 - Sep 2009

  - Inspection and organization of the palace with architectural and technical team - Renewal of garden restoration plans in accordance with the original - Inspection and organization of the palace with architectural and technical team - Renewal of garden restoration plans in accordance with the original



Istanbul Il Özel Idaresi

• Türkiye
• Utilities
• 1 - 100 Employee

• Intern Inspector

  • Aug 2008 - Sep 2008

  - Operations for creating environmental and landscape plans of Beykoz district within the scope of Istanbul's restructuring project / Inspection of Beykoz Nursery - Operations for creating environmental and landscape plans of Beykoz district within the scope of Istanbul's restructuring project / Inspection of Beykoz Nursery