Ieva Ziema

Volunteer Ambassador at Mindspring Mental Health Alliance
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Contact Information
us****@****om
(386) 825-5501
Location
Madrid, Community of Madrid, Spain, ES
Languages
  • English Native or bilingual proficiency
  • Latvian Native or bilingual proficiency
  • Spanish Limited working proficiency
  • German Limited working proficiency

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Ingrida Doherty

Attention: Employers of Volunteer Coordinators and Volunteer Assistants If you are seeking a leader for your Volunteer Program, then I suggest your consideration of IEVA ZIEMA. She is personable, dependable and hard working. I am Volunteer Coordinator for the annual Spring Latvian Rummage Sale sponsored by the Latvian Association of the State of Washington. Our sale brings in approximately $20,000 and is run by a daily rotating crew of 40-50 volunteers working 8 plus hours a day for eight days. During the spring of 2012 I asked Ieva to work as Assistant Coordinator. Ieva was a diligent assistant throughout the entire event from preparation through break down. Some of her assigned duties included: • Establishing a strong pool of volunteers: weeks before the sale Ieva called numerous former volunteers and made cold calls to solicit new volunteers • Creating a schedule: Using an existing Excel document, Ieva assigned volunteers to different shifts, days and departments, incorporating volunteer interests and abilities in her decisions. The schedule was printed, posted and updated daily, including making more volunteer calls if needed • Organizational Responsibilities: Ieva provided hands-on assistance during each phase of the sale: physical labor of setting up/breaking down the hall (tables, displays, wracks); accepting and unpacking delivered donations; sorting, organizing, pricing goods; display and maintenance (setting out goods & clothing in an organized and pleasing manner, keeping areas tidy and organized); customer service during the sale • Supervisor Responsibilities: Ieva was present to greet volunteers as they arrived and to welcome and orient new volunteers. Ieva was a polite and respectful supervisor throughout each day in seeing that things were running smoothly and that volunteers were cared for. • Chaos Control: During the busiest times, Ieva was present to shift volunteers to other areas, delegate more volunteer assistance or put in a hand herself as needed. This is just a snapshot of the many tasks and responsibilities that Ieva completed as Volunteer Assistant for our event, however I hope the above information is sufficient in convincing you of the great value you will have in hiring IEVA ZIEMA for your organization. Sincerely, Ingrid Doherty

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Credentials

  • Difficult People in the Workplace
    Mindspring Mental Health Alliance
    Mar, 2023
    - Nov, 2024
  • Understanding Borderline Personality Disorder
    Mindspring Mental Health Alliance
    Dec, 2022
    - Nov, 2024
  • Managing Emotions through Connection
    Mindspring Mental Health Alliance
    Oct, 2022
    - Nov, 2024
  • Understanding Agoraphobia
    Mindspring Mental Health Alliance
    Aug, 2022
    - Nov, 2024
  • Understanding Obsessive Compulsive Disorder
    Mindspring Mental Health Alliance
    Jul, 2022
    - Nov, 2024
  • Conflict Management and Problem Solving in Relationships
    Mindspring Mental Health Alliance
    May, 2022
    - Nov, 2024
  • Empowering Loved Ones
    Mindspring Mental Health Alliance
    May, 2022
    - Nov, 2024
  • The Science Behind Mental Health
    Mindspring Mental Health Alliance
    May, 2022
    - Nov, 2024
  • Communication Do's & Don'ts
    Mindspring Mental Health Alliance
    Apr, 2022
    - Nov, 2024
  • Stress: Signs, Symptoms, Management, and Prevention
    Mindspring Mental Health Alliance
    Apr, 2022
    - Nov, 2024
  • Understanding ADHD
    Mindspring Mental Health Alliance
    Apr, 2022
    - Nov, 2024
  • Understanding Suicide
    Mindspring Mental Health Alliance
    Apr, 2022
    - Nov, 2024
  • Creating Positive Connections in Discipline
    Mindspring Mental Health Alliance
    Mar, 2022
    - Nov, 2024
  • Introduction to Children’s Mental Health
    Mindspring Mental Health Alliance
    Feb, 2022
    - Nov, 2024
  • Understanding Trauma
    Mindspring Mental Health Alliance
    Feb, 2022
    - Nov, 2024
  • Understanding Intergenerational Trauma
    Mindspring Mental Health Alliance

Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Volunteer Ambassador
      • Oct 2022 - Present

      Sign up for free mental health webinars here: https://www.eventbrite.com/o/19159213217 Mindspring provides free mental health education opportunities to the public through webinars on a wide variety of mental health topics. Webinars are hosted every Tuesday, Wednesday, and Thursday from 12:00pm-1:00pm CST. All webinars are free and open to the public. Webinars are recorded and emailed to all registrants. Certificates of attendance are administered to anyone who participates in the live webinar and completes the survey at the end. Mindspring provides no-cost mental health education, support, and advocacy programs. All of Mindspring’s programs feature evidence-based curriculum and are available to all community members. Our mission: "Empowering community members through mental health education, advocacy, and support" Education Programs for Community Members: Delivering comprehensive outreach and education programs is the heart of our mission. Understanding your diagnosis, recognizing symptoms, knowing what treatment options are available and how to access them are crucial elements of wellness. We’ve transformed the way these programs are delivered by launching new virtual sessions to improve accessibility and maximize community impact. https://www.mindspringhealth.org/about-us/who-we-are Show less

    • Writing and Editing
    • 700 & Above Employee
    • Freelance Writer
      • May 2021 - Present

      - Taking courses and webinars on how to use WordPress for website building and blogging - Developing my own blog in WordPress - Acquiring several affiliate programs in relation to my blog topic - Taking courses and webinars on how to use WordPress for website building and blogging - Developing my own blog in WordPress - Acquiring several affiliate programs in relation to my blog topic

  • Ievas Pet Sitting in Madrid
    • Madrid, Madrid, Spain
    • Business Owner
      • Nov 2017 - Mar 2023

      Running a successful small pet sitting service in Madrid, Spain. As well as the day to day of taking care of pets when their owners are away. I built my business creating word of mouth recommendations through my reputation as a reliable, trustworthy and honest service provider. - Creating and posting regular content (including short videos) to promote my services and building an engaged social media following using channels such as Facebook and Instagram. - Through cross promotional content I quickly became the go to pet sitting service in community Facebook groups. - Providing an excellent and reliable service. All my clientele are repeat clients, who rely on me for every holiday and refer me to their friends and colleagues. - Received 5 out of 5 Star Reviews on my Services. https://www.facebook.com/ievascatsmadrid/ Show less

      • Mar 2011 - Feb 2016

      I have volunteered at numerous one time events and the annual rummage sale for 2 years in a row.

      • Mar 2012 - Apr 2012

      - Helped assist as a volunteer coordinator at the Latvian Center in Seattle to help set up for the annual Rummage sale, where all proceeds go to supporting the center.- I was involved in helping acquire as many volunteers as possible for the event to help in set up, during the sale and in clean up; making cold calls to Latvians that haven't volunteered before and updating spreadsheets with their availabilty.- Assisted during the nine day sale event with the set up, organization of items, layout, and then during the sale myself.- Studied how to set up big events, from start to finish from my mentoree and how to give better direction to voluneers. Show less

    • United States
    • Non-profit Organizations
    • 200 - 300 Employee
      • May 2015 - Sep 2015

      "Hopelink is a nonprofit organization working to end poverty in our community. Each year we help more than 64,000 low-income people through programs that provide stability and the skills and knowledge needed to exit poverty. We are a Community Action Agency with programs and services ranging from food banks, energyassistance and housing to literacy training and employment skills, transportation and family development."- Administrative Assistant for the Adult Education department; performing a variety of tasks as requested.My duties involved: - Scanning paper tests into a database, repairing unreadable portions, and completing test record information.- Preparing orientation and assessment kits for classes; entering intakes and setting up classes in a student assessment database.- Verifying student's attendance records; entering test records into and exiting students from Hopelink's client database.- Making new student binders, managing all the printing and copying tasks, salvaging materials and filing client records.I also worked as a Data Entry clerk for Hopelink at their Redmond location, where my duties involved: - Accurately entering written intake forms into all the Hopelink databases. Show less

      • Mar 2011 - May 2015

      - Worked closely with about 12 students per semester, to help develop their listening, reading, writing, and technology skills for work.- Assisted students while learning to explore careers, identify their strengths, write a resume, search for jobs, and preparing for job interviews. - Served as a classroom assistant in person; aiding the student’s with speaking, listening and computer lab assistance.- Collaborated with the English for Work teachers with corrections, encouraged and advised the student's homework. - Acquired knowledge how to be a TA (teacher's assistant) in learning and converting to using 'Canvas' grading system. - Built strong relationships with the head of the program and their teachers through regular communication and collaboration. Show less

    • United States
    • Non-profit Organizations
    • 200 - 300 Employee
    • Pricer and merchandise tagger
      • Sep 2014 - Feb 2015

      My duties involved: - Salvaging brand name clothing: printing out pricing tags, tagging, and displaying them onto the sales floor. - I had limited customer service interactions and was working mostly in the stock room. My duties involved: - Salvaging brand name clothing: printing out pricing tags, tagging, and displaying them onto the sales floor. - I had limited customer service interactions and was working mostly in the stock room.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Sales Operations
      • Jul 2010 - Sep 2011

      - Supporting the accounting department and accurately entering and processing all invoices using AX Dynamics. - Accounts Receivable Collections and month end closing. - Issuing licensing for temporary and permanent keys; providing new user logins and resolving other client related issues in using an online support site. - Administering new client contracts and maintenance renewals in MS Excel. - Acting as the main point of contact for all new RFP's; timely gathering information from our team and preparing the RFP into a MS Word document; as well as assisting in the client and our team's meetings and taking meeting notes. - Configuring product pricing with appropriate currency rates and preparing travel expense reports. - Editing timelines and budgets in MS Excel. Show less

    • Special Events Volunteer
      • May 2011 - Jun 2011

      Volunteered on annual Memorial Day Weekend sprucing up of the campsite and dormitories. Helped out mainly in the kitchen; cooking meals, serving meals and clean up. This was a 3 full day event at the camp site location in Shelton, WA. Also helped out during the annual celebration of Summer Solstice in June, helping out with kitchen duties; preparation of special dinner to be served to at least 70+ attendees. Volunteered on annual Memorial Day Weekend sprucing up of the campsite and dormitories. Helped out mainly in the kitchen; cooking meals, serving meals and clean up. This was a 3 full day event at the camp site location in Shelton, WA. Also helped out during the annual celebration of Summer Solstice in June, helping out with kitchen duties; preparation of special dinner to be served to at least 70+ attendees.

  • A&R Enterprises
    • Bellevue, Washington, United States
    • Administrative Assistant/Purchasing
      • Dec 2009 - Jun 2010

      - Assisted executive staff and all employees in creating invoices, securing pricing from vendors, processing and tracking orders, billing clients using QuickBooks and in answering and assisting all customer related business inquiries. - Participated in client meetings and collaborated on ideas and design on multiple signage's, business cards and brochures. - Developed and educated staff on much more efficient ways to plan, budget and design. - Assisted executive staff and all employees in creating invoices, securing pricing from vendors, processing and tracking orders, billing clients using QuickBooks and in answering and assisting all customer related business inquiries. - Participated in client meetings and collaborated on ideas and design on multiple signage's, business cards and brochures. - Developed and educated staff on much more efficient ways to plan, budget and design.

  • The Long Studio LLC
    • Seattle, Washington, United States
    • Junior Designer/Assistant
      • Jan 2007 - Aug 2008

      - Assisted the team of 5 interior designers with various duties as needed. - Preparing FF&E pages, updating plans with AutoCAD; making client boards, buying furniture and fabrics online; contacting vendors for project pricing and ETA, assisting designers on Installation days. - Designing an apartment complex Clubhouse using AutoCAD, with the help of the head principal designer and installing/decorating the project as well. - Scheduled vendors and clients for presentations and conference room meetings and acted as the main receptionist. - Developed and implemented successful budget planning, filed invoices and negotiated quotes with light bookkeeper duties. - Performed product research and acted as the resource librarian. Show less

Education

  • Bellevue College
    Associate of Arts - AA, Interior Design
    2003 - 2009
  • Redmond High School
    High School Diploma
    2001 - 2003
  • ICS Zurich
    1998 - 2001

Community

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