Experience

Leadpages

• United States
• Software Development
• 1 - 100 Employee

• Customer Success Manager

  • Sep 2023 - Present



Liz Rae Weddings

• Officiant

  • Apr 2019 - Present



Billiyo Health Inc.

• United States
• Software Development
• 1 - 100 Employee

• Customer Success Manager

  • Nov 2021 - Sep 2023



Leadpages

• United States
• Software Development
• 1 - 100 Employee

• Customer Success

  • Feb 2016 - Nov 2021



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• At-Home Advisor

  • Jul 2015 - Feb 2016

  I utilize my excellent communication skills to assist customers through learning our products and troubleshoot any issues that may occur. I maintain a strict schedule that I adhere to on a daily basis to be able to be there for our customers when they need help. I work together with my team and organization to help improve customer experience. We also work as a team to support one another with any questions that may arise. I utilize my excellent communication skills to assist customers through learning our products and troubleshoot any issues that may occur. I maintain a strict schedule that I adhere to on a daily basis to be able to be there for our customers when they need help. I work together with my team and organization to help improve customer experience. We also work as a team to support one another with any questions that may arise.



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Solutions Specialist

  • Jul 2013 - Jul 2015

  I utilize my people skills to create great relationships not only with my team members but also my guests. I strive to find the best solutions for my guests and work together with my team on a daily basis. I also work daily with my knowledge of the network and the devices that we support to ensure that my guests can depend on us for anything that they may need.

• Technical Support Representative

  • Jan 2011 - Jul 2013