Panayiota Tsaousis

Social Media Manager at Cyprus Air Heating & Cooling
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area
Languages
  • Greek Native or bilingual proficiency
  • Spanish Professional working proficiency
  • English Native or bilingual proficiency

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Credentials

  • Office Certified
    Microsoft
    Oct, 2010
    - Oct, 2024

Experience

  • Cyprus Air Heating & Cooling
    • United States
    • Household Services
    • 1 - 100 Employee
    • Social Media Manager
      • Sep 2020 - Present

      Responsible for the design and implementation of company advertising on three social media platforms including Instagram, Twitter, and Facebook. Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand. Implement and adopt new processes and technologies to improve company efficiencies and accountability. Holding weekly meetings with management to discuss progress and feedback. Investigate and resolve customer complaints swiftly and reasonably, showing empathy and a positive attitude, and demonstrating a commitment to “Make Things Right. Show less

  • Kforce Inc
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Service Specialist Pandemic Relief
      • Apr 2020 - Sep 2020

      Dedicated customer service representative supporting individuals and small business owners to obtain pandemic relief funds. Providing highest quality of support and service to claimants by utilizing company internal tools and technologies to drive results and provide a meaningful outcome. Dedicated customer service representative supporting individuals and small business owners to obtain pandemic relief funds. Providing highest quality of support and service to claimants by utilizing company internal tools and technologies to drive results and provide a meaningful outcome.

  • Sunshine Auto
    • United States
    • Motor Vehicle Manufacturing
    • Operations Manager
      • Aug 2018 - Apr 2020

      Hard working sales and finance associate with and entrepreneurial spirit. High energy partnered with a positive attitude, strong resolve and unwavering persistence have helped me advance within the company. Played a direct role in expanding client base by providing exceptional customer service and enhancing the overall vehicle ownership experience leading to repeat business and many customer referrals. Hard working sales and finance associate with and entrepreneurial spirit. High energy partnered with a positive attitude, strong resolve and unwavering persistence have helped me advance within the company. Played a direct role in expanding client base by providing exceptional customer service and enhancing the overall vehicle ownership experience leading to repeat business and many customer referrals.

  • Earls Kitchen + Bar
    • Canada
    • Restaurants
    • 700 & Above Employee
    • Floor Manager
      • Aug 2014 - Jun 2018

      Enthusiastic manager with a winning attitude and desire to deliver an exceptional dining experience. Focused on setting high expectations and raising service standards and a proven ability to exercise good judgment by taking corrective actions where appropriate. Enthusiastic manager with a winning attitude and desire to deliver an exceptional dining experience. Focused on setting high expectations and raising service standards and a proven ability to exercise good judgment by taking corrective actions where appropriate.

Education

  • Northern Virginia Community College
    Business, Management, Marketing, and Related Support Services
    2014 - 2018
  • Marshall High School
    2010 - 2014

Community

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