Experience

Environmental Express

• United States
• Environmental Services
• 1 - 100 Employee

• Human Resources Generalist

  • Aug 2023 - Present

  Charleston, South Carolina Metropolitan Area -Partners with operations, sales, quality, and technical leaders to provide HR support for 80+ on-site employees. -Conducts Employee Relations Investigations -Determines and delivers corrective actions -Coaches leaders on difficult and developmental conversations -Streamlined the exit Interview process, among others. -Created a partnership with a translation company to have confidential conversations with the non-english speakers. -Developed 40 weekly manager briefing email… Show more -Partners with operations, sales, quality, and technical leaders to provide HR support for 80+ on-site employees. -Conducts Employee Relations Investigations -Determines and delivers corrective actions -Coaches leaders on difficult and developmental conversations -Streamlined the exit Interview process, among others. -Created a partnership with a translation company to have confidential conversations with the non-english speakers. -Developed 40 weekly manager briefing email campaign as well as 12 Monthly Newsletters Show less



Converge Technology Solutions Corp.

• Canada
• IT Services and IT Consulting
• 500 - 600 Employee

• People Operations Partner, Employee Engagement

  • Aug 2022 - Jun 2023

  -Organized on-site connect days to encourage employee engagement which includes creating registrations for attendance and working with 40+ on-site contacts to ensure event success -Created and manages Employee Engagement and Women’s Group budget -Collaborated with the Marketing department to create and define the company’s Core Values -Schedules speakers quarterly to drive employee engagement and interpersonal development -Sends out monthly employee engagement newsletters with… Show more -Organized on-site connect days to encourage employee engagement which includes creating registrations for attendance and working with 40+ on-site contacts to ensure event success -Created and manages Employee Engagement and Women’s Group budget -Collaborated with the Marketing department to create and define the company’s Core Values -Schedules speakers quarterly to drive employee engagement and interpersonal development -Sends out monthly employee engagement newsletters with policy reminders, employee spotlights, contests, upcoming event reminders, etc. -Wrote and distributed an employee engagement survey that will provide qualitative feedback on employee satisfaction -Made a presentation and Taught 1800 employees how to use the new HRIS system remotely Show less



PDS, A Converge Company

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Human Resources Business Partner

  • Jun 2021 - Aug 2022

  -Lead weekly meetings with Service Desk Leadership to discuss recruitment, employee relations, policy changes, etc. -Managed highly sensitive issues including employee complaints, FMLA/ADA eligibility, and involuntary terminations. -Full cycle recruitment for all business units. Proven success hiring a variety of roles including technical (Architects, System Engineers, etc.), and support (Help Desk Analysts, Interns, etc.). -Filled company openings with an average accept rate of… Show more -Lead weekly meetings with Service Desk Leadership to discuss recruitment, employee relations, policy changes, etc. -Managed highly sensitive issues including employee complaints, FMLA/ADA eligibility, and involuntary terminations. -Full cycle recruitment for all business units. Proven success hiring a variety of roles including technical (Architects, System Engineers, etc.), and support (Help Desk Analysts, Interns, etc.). -Filled company openings with an average accept rate of 97% -Hired 86 new employees during my tenure

• Human Resources Generalist

  • Sep 2020 - Aug 2022

  Madison, Wisconsin, United States -Coordinated internal and external job postings and determined appropriate amount of sponsorship for ads -Collaborated with interview panels to schedule interviews and gather feedback -Extended verbal and written offers and managed the background check process -Handled sensitive and confidential in regard to employee personal information -Provided ongoing support and guidance for new hires as requested



Nordic Global

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Talent Specialist

  • Sep 2019 - Sep 2020

  Madison, Wisconsin Area Built influential candidate relationships during the selection process, conducted check-in calls with candidates to maintain a working relationship and updated role preferences, and sourced to add new talent to the Outpatient Team. -Collaborated with Talent Partners to build and forecast pipelines to staff projects -Created and updated candidate profiles in our Applicant Tracking System -Supported the implementation of Workday to improve the quality, speed, and accuracy of Applicant… Show more Built influential candidate relationships during the selection process, conducted check-in calls with candidates to maintain a working relationship and updated role preferences, and sourced to add new talent to the Outpatient Team. -Collaborated with Talent Partners to build and forecast pipelines to staff projects -Created and updated candidate profiles in our Applicant Tracking System -Supported the implementation of Workday to improve the quality, speed, and accuracy of Applicant Tracking -Hired 5 New high quality consultant candidates in one month -Consistently added at least 15 new candidates to the pipeline each month -Created a training guide in collaboration with the Outpatient Applications Team for the Talent Acquisition team Show less



AkitaBox

• United States
• Software Development
• 1 - 100 Employee

• Human Resources Generalist

  • Jan 2018 - Sep 2019

  Madison, Wisconsin Area Protected organization's value by keeping sensitive information confidential. Managed benefit administration, ensuring over 70 employee’s paperwork is filled out and submitted correctly. Built relationships and was the point of Contact with company vendors. Educated new employees on company processes, tools, departments, and values. Warm and welcoming first point of contact for new hires and candidates alike. -Ensured compliance through self-education and filling out appropriate paperwork… Show more Protected organization's value by keeping sensitive information confidential. Managed benefit administration, ensuring over 70 employee’s paperwork is filled out and submitted correctly. Built relationships and was the point of Contact with company vendors. Educated new employees on company processes, tools, departments, and values. Warm and welcoming first point of contact for new hires and candidates alike. -Ensured compliance through self-education and filling out appropriate paperwork -Hired over 40 employees in 18 months -Streamlined the hiring process with managers to ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria. -Managed the hiring process from assessing applicant’s experience and skills in the initial screening through offer, including scheduling all interviews, organizing notes and follow-ups, and maintaining communication with hiring managers -Researched, Implemented, and organized the employee engagement platform to increase employee satisfaction -Networked at Campus Recruiting events to share open positions and the company culture accepted 100 resumes to fill the candidate pipeline -Refined and executed new employee on-boarding, including scheduling all relevant meetings for new hires

• Data Coordinator

  • Jul 2017 - Dec 2017

  Madison, Wisconsin Area Worked with the implementation team to gather floor plans and documents from the clients to create accurate floor plans. Walked the physical buildings, gathering data on assets that we collected, taking pictures and noting their location. Then, putting that data into Akitabox, a cloud based representation of the building. -Contributed to multiple different customer implementations, ensuring project success through attention to detail and meeting deadlines



HotelRED

• Front Desk Supervisor & Sales Administrator

  • Sep 2015 - Jul 2017

  Managed the front desk operations and guest interactions with great customer service. Created the front desk schedules, worked shifts that needed covering, interviewed candidates for the front desk, restaurant, housekeeping, and marketing positions. Handled guest escalation conversations, checked guests in and out, and handled guest invoices. -Interviewed potential employees and filled out new hire paperwork upon job offer acceptance -Constructed multiple standard operating procedures and… Show more Managed the front desk operations and guest interactions with great customer service. Created the front desk schedules, worked shifts that needed covering, interviewed candidates for the front desk, restaurant, housekeeping, and marketing positions. Handled guest escalation conversations, checked guests in and out, and handled guest invoices. -Interviewed potential employees and filled out new hire paperwork upon job offer acceptance -Constructed multiple standard operating procedures and a training manual for effective front desk operations -Created a front desk training checklist and helps train new front desk employees -Analyzed qualitative and quantitative data to change our hotel room rates weekly -Communicated with potential clients and negotiating corporate rates and direct bill status Show less