John Trotter
Senior Project Manager at Enterprise Bank (Enterprise Bancorp)- Claim this Profile
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Bio
Paul Duncan
John is that rare breed of manager in that not only does he install confidence and faith in his staff, he also actively involves them in projects giving them a greater sense of job satisfaction. Although politically savvy, he never lets politics get in the way of doing the right thing for the project and or client. John is very approachable and great to work with and has gained respect from everyone he has worked with. I would not hesitate to recommend him or work with him in the future.
Brian Molter
I worked very closely with John, as his systems team supported my operations team. He successfully guided a complete migration of our tax reporting environment from a mainframe record keeping system to a web-based one. He directed his team to quickly and efficiently address any issues that my team had and any obstacles that were presented to them along the way. Throughout this 2-3 year effort, John's sense of humor and ability to expertly communicate technical subject matter to a non-technical group were valuable assets and made what could have been a very difficult transition much less so. John will instantly make any company he chooses to work for a much stronger organization.
Paul Duncan
John is that rare breed of manager in that not only does he install confidence and faith in his staff, he also actively involves them in projects giving them a greater sense of job satisfaction. Although politically savvy, he never lets politics get in the way of doing the right thing for the project and or client. John is very approachable and great to work with and has gained respect from everyone he has worked with. I would not hesitate to recommend him or work with him in the future.
Brian Molter
I worked very closely with John, as his systems team supported my operations team. He successfully guided a complete migration of our tax reporting environment from a mainframe record keeping system to a web-based one. He directed his team to quickly and efficiently address any issues that my team had and any obstacles that were presented to them along the way. Throughout this 2-3 year effort, John's sense of humor and ability to expertly communicate technical subject matter to a non-technical group were valuable assets and made what could have been a very difficult transition much less so. John will instantly make any company he chooses to work for a much stronger organization.
Paul Duncan
John is that rare breed of manager in that not only does he install confidence and faith in his staff, he also actively involves them in projects giving them a greater sense of job satisfaction. Although politically savvy, he never lets politics get in the way of doing the right thing for the project and or client. John is very approachable and great to work with and has gained respect from everyone he has worked with. I would not hesitate to recommend him or work with him in the future.
Brian Molter
I worked very closely with John, as his systems team supported my operations team. He successfully guided a complete migration of our tax reporting environment from a mainframe record keeping system to a web-based one. He directed his team to quickly and efficiently address any issues that my team had and any obstacles that were presented to them along the way. Throughout this 2-3 year effort, John's sense of humor and ability to expertly communicate technical subject matter to a non-technical group were valuable assets and made what could have been a very difficult transition much less so. John will instantly make any company he chooses to work for a much stronger organization.
Paul Duncan
John is that rare breed of manager in that not only does he install confidence and faith in his staff, he also actively involves them in projects giving them a greater sense of job satisfaction. Although politically savvy, he never lets politics get in the way of doing the right thing for the project and or client. John is very approachable and great to work with and has gained respect from everyone he has worked with. I would not hesitate to recommend him or work with him in the future.
Brian Molter
I worked very closely with John, as his systems team supported my operations team. He successfully guided a complete migration of our tax reporting environment from a mainframe record keeping system to a web-based one. He directed his team to quickly and efficiently address any issues that my team had and any obstacles that were presented to them along the way. Throughout this 2-3 year effort, John's sense of humor and ability to expertly communicate technical subject matter to a non-technical group were valuable assets and made what could have been a very difficult transition much less so. John will instantly make any company he chooses to work for a much stronger organization.
Credentials
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Project Management: Risk Management
Graduate, Online & Professional Studies at UMass LowellSep, 2022- Oct, 2024 -
PM Process Essentials
Graduate, Online & Professional Studies at UMass LowellJul, 2022- Oct, 2024 -
Project Management: Planning & Scheduling
Graduate, Online & Professional Studies at UMass LowellMay, 2022- Oct, 2024 -
Project Management: Agile & Scrum
Graduate, Online & Professional Studies at UMass LowellApr, 2022- Oct, 2024 -
Registered Scrum Master™
Agile Education by Scrum Inc.™Apr, 2023- Oct, 2024
Experience
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Enterprise Bank (Enterprise Bancorp)
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United States
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Banking
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300 - 400 Employee
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Senior Project Manager
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Apr 2021 - Present
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BNY Mellon
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United States
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Financial Services
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700 & Above Employee
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Account Manager, Investor Services
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May 2013 - Apr 2021
Served as the principal contact and point of escalation for clients. Was the client advocate within all departments and BNY Mellon entities that deliver service to those clients. Coordinated client events, including conversions, new account openings, contracts, and supported the expansion of new business. Led the on-boarding and project management of new clients. Served as the principal contact and point of escalation for clients. Was the client advocate within all departments and BNY Mellon entities that deliver service to those clients. Coordinated client events, including conversions, new account openings, contracts, and supported the expansion of new business. Led the on-boarding and project management of new clients.
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Aardvark Systems and Programming
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Staffing and Recruiting
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Senior Consultant
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2010 - 2013
Client facing Consultant and Project Manager on multiple projects for new client implementations. Deliverables included all aspects operationally and technically for on-boarding new clients. On-boarded new clients onto web applications, mainframe, voice, brokerage systems using both Waterfall and Agile methodologies. Client facing Consultant and Project Manager on multiple projects for new client implementations. Deliverables included all aspects operationally and technically for on-boarding new clients. On-boarded new clients onto web applications, mainframe, voice, brokerage systems using both Waterfall and Agile methodologies.
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PNC
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Travel Arrangements
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1 - 100 Employee
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Director of Systems Development
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2004 - 2010
Managed multiple development teams, development agendas, and support of all tax and compliance applications including voice response and web applications for over 100 mutual fund clients across the financial services industry. Managed multiple development teams, development agendas, and support of all tax and compliance applications including voice response and web applications for over 100 mutual fund clients across the financial services industry.
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PFPC
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Financial Services
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100 - 200 Employee
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Systems Lead / Manager
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2001 - 2004
Managed the implementation of the CRM applications & Voice Response applications (speech recognition). Led large staff of programmers and analysts in support of the business and technology initiatives. Managed the implementation of the CRM applications & Voice Response applications (speech recognition). Led large staff of programmers and analysts in support of the business and technology initiatives.
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Education
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Babson College
Bachelor of Science (B.S.)