Ingibjörg Sæmundsdóttir

Human Resources Manager at Canopy by Hilton Reykjavik City Centre
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Contact Information
us****@****om
(386) 825-5501
Location
Iceland, IS

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Bio

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Credentials

  • Leiðtogi í Verkefnastjórnun
    Akademias (Iceland)
    Mar, 2022
    - Nov, 2024

Experience

  • Canopy by Hilton Reykjavik City Centre
    • Iceland
    • Hospitality
    • 1 - 100 Employee
    • Human Resources Manager
      • Aug 2022 - Present

      Develop and implement HR policies and procedures in line with the organization's goals and values. Provide guidance and support to employees and managers on HR-related issues, including employee relations, and payroll management. Overseeing training & Hilton employee training. Develop and implement HR policies and procedures in line with the organization's goals and values. Provide guidance and support to employees and managers on HR-related issues, including employee relations, and payroll management. Overseeing training & Hilton employee training.

  • Dohop
    • Iceland
    • Airlines and Aviation
    • 1 - 100 Employee
    • Call Center Manager
      • May 2022 - Jun 2022

  • Icelandair
    • Iceland
    • Airlines and Aviation
    • 700 & Above Employee
    • Customer Service Manager
      • May 2018 - Apr 2022

      Manager of Icelandair Customer Service department. Manager of Icelandair Customer Service department.

  • Icelandair
    • Iceland
    • Airlines and Aviation
    • 700 & Above Employee
    • Assistant Manager, Customer Service
      • Sep 2016 - Mar 2018

      Assistant Manager for Customer Service department. Supervising daily operations and support. Recruiting, coaching, training, onboarding, creating guidelines, WFM management and shift planning. Assistant Manager for Customer Service department. Supervising daily operations and support. Recruiting, coaching, training, onboarding, creating guidelines, WFM management and shift planning.

  • Iceland Travel
    • Iceland
    • Travel Arrangements
    • 1 - 100 Employee
    • Account Manager
      • Jun 2016 - Sep 2016

      Account Manager for USA and Canada. Creating tour and holiday packages, product owner. Account Manager for USA and Canada. Creating tour and holiday packages, product owner.

  • Icelandair
    • Iceland
    • Airlines and Aviation
    • 700 & Above Employee
    • Distribution Project Manager
      • Sep 2013 - Jun 2016

      Project manager in Distribution and e-business development at Icelandair. Responsible for booking engines, daily operations and maintenance, testing, development, and implementation of new features and changes for the booking engines. Collaborated with developers, designers, and marketing teams to keep booking engines running.

    • Travel Agent
      • Mar 1999 - Aug 2013

    • Prorating
      • Apr 1997 - Feb 1999

      Revenue accounting

Education

  • Háskóli Íslands
    Msc - did not graduate, International Business and Marketing
    2009 - 2010
  • Háskólinn á Akureyri
    Bachelor's degree, Business, Management, Marketing, and Related Support Services
    2006 - 2009

Community

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