Experience

Resolute Systems, LLC

• United States
• Alternative Dispute Resolution
• 1 - 100 Employee

• Vice President

  • Jan 2010 - Present

  As Vice President, I am responsible for implementing and managing the administration of Mediation & Arbitration programs for insurance companies, corporations, financial institutions and governments. Resolute serves as the neutral, third-party administrator in these programs. Additionally, I work with a select group of mediators across the U.S. helping them build their ADR practice and brand identity. As part of Resolute's executive team, I am heavily involved in the sales process for potential new clients, as well as client satisfaction and retention. Our goal is to continue to provide outstanding client service and value, while growing our company. Show less

• Vice President of Consulting

  • Jan 2008 - Dec 2009

  Resolute Systems provides mediation, arbitration, program administration and ADR consulting to insurance companies, corporations, governments and attorneys across the United States. We also administer practices for professional mediators and arbitrators.

• National Accounts Manager

  • Mar 2004 - Dec 2007

  Accountable for developing national business and overseeing national accounts; recruit mediators and arbitrators; manage the administration of national Dispute Resolution Agreements.

• Senior ADR Consultant

  • Dec 1999 - Feb 2004

  Supervise Chicago & Milwaukee sales offices; lead sales team; recruit Chicago and Wisconsin mediators and arbitrators

• ADR Consultant

  • Jun 1994 - Nov 1999

  Supervise Chicago sales office; lead sales team; recruit Chicago mediators and arbitrators.



University of Wisconsin - Milwaukee

• Graduate Teaching Assistant

  • Sep 1992 - May 1994

  Graduate Teaching Assistant in the Introduction to Mass Communication course. Responsible for teaching three discussion sections, grading papers, grading tests and test preparation. Graduate Teaching Assistant in the Introduction to Mass Communication course. Responsible for teaching three discussion sections, grading papers, grading tests and test preparation.



Resolute Systems, LLC

• United States
• Alternative Dispute Resolution
• 1 - 100 Employee

• Associate ADR Consultant

  • Oct 1989 - Sep 1992

  Accountable for administering ADR conferences for insurance companies, law firms and corporations across the United States. Based at firm's Milwaukee, Wisconsin office. Accountable for administering ADR conferences for insurance companies, law firms and corporations across the United States. Based at firm's Milwaukee, Wisconsin office.