Research Assistant

• Jan 2022 - Present

Digital Marketing Executive

• Jan 2020 - Jun 2023

•Generating online sales leads and following up on sales enquiries. • Managing the sales cycle from online platforms generation to close. • Explaining the services, the organization provides, scheduling and managing customer deliveries • Reach more people online and let them know about the products • Create content for online marketing • Generate online quality traffic for client's websites • Collect and analyze online customer feedback , Nairobi •Generating online sales leads and following up on sales enquiries. • Managing the sales cycle from online platforms generation to close. • Explaining the services, the organization provides, scheduling and managing customer deliveries • Reach more people online and let them know about the products • Create content for online marketing • Generate online quality traffic for client's websites • Collect and analyze online customer feedback , Nairobi

Operations

• Sep 2014 - Jun 2018

ASSISTANT ACCOUNTS OPENNING OFFICER | JAN 2017 - JULY 2018 EQUITY BANK KENYA LIMITED, KNUT House Branch, Nairobi. • Opening of accounts • ATM processing • Internet banking • Mobile Banking • Card online payments & transactions ASSISISTANT CUSTOMER SERVICE OFFICER | APRIL 2016 – DEC 2016 EQUITY BANK KENYA LIMITED, KNUT House Branch, Nairobi. • Solving client’s disputes and making sure they have a wow experience. • Clients visit and relationship management • Collecting feedback from clients • Statements processing ASSISTANT MERCHANTS SUPERVISOR | JAN 2016 - MARCH 2016 EQUITY BANK KENYA LIMITED, KNUT House Branch, Nairobi. • General merchants’ supervisor for pay bills and POS machines (supermarkets, galitos,5star hotels) • Servicing of POS machines • Recruiting new merchants and Relationship Management CLEARING/CHEQUES OFFICER | DEC 2015 - JAN 2016 EQUITY BANK KENYA LIMITED, KNUT House Branch, Nairobi. • Receiving cheques, Scanning and posting • Bank transfers: RTGS/SWIFT/EFT/KRA/NHIF/NSSF /PAYPAL BRANCH INVESTMENT OFFICER | FEB 2015 - JUN 2018 EQUITY BANK KENYA LIMITED, KNUT House Branch, Nairobi. • Equity Investment Bank (Branch champion) • Purchasing and sale of shares • Immobilization and Transmission of shares • Opening CDS and unitrust Accounts • Trading in Money market and Balanced fund. BRANCH CORPORATE TELLER | SEPT 2014 - JAN 2015 EQUITY BANK KENYA LIMITED, KNUT House Branch, Nairobi. • Cashiering(Deposits & Withdraws) • Batch-proofing • Branch Mpesa|Airtel money Show less