Experience

Decision Ready Solutions

• United States
• Financial Services
• 1 - 100 Employee

• Product Management & Technology Leader (EVP)

  • Apr 2015 - Present

  At Decision Ready Solutions =, a banking technology firm focused on mortgage servicing software for management of default loan processes, I am in charge of providing product management, creating strategic roadmaps and steering SaaS development among other duties. I enjoy meeting with mortgage servicers and government sponsored enterprises (GSEs) to identify product needs and gather requirements in collaboration with business analysts. My role includes translating information from satisfied customers into user stories. It's important to me to prioritize product features for automation while maintaining security and regulatory compliance. I also develop wireframes and mockups, interacting with engineering and QA to drive on-time production. ACHIEVEMENTS Spearheaded creation of mortgage insurance claims platform for government sponsored lender; developed product vision and planned groundbreaking solution that boosted company earning significantly year-over-year (YoY). ➙➙ Conceptualized proprietary Web API that interfaced with legacy backend; project resulted in solidifying client relationship as a highly successful product release. ➙➙ Leveraged product successes with new customers as firm grew, earning broader industry exposure based on consistent ability to understand client needs and emphasize returns on investment (ROIs). ➙➙ Attained targeted timelines, working within Agile framework to define sprints and scopes of work for 9 products and multiple releases; leveraged Azure DevOps Server (formerly TFS) and JIRA for user story management. ➙➙ Developed detailed demonstrations, illustrating features and technologies to convey product value; tailored messaging to business leaders as well as technical system / data architects and security specialists. ➙➙ Cross-functionally conducted business analysis, driving marketing initiatives and orchestrating engineering / QA efforts; wore multiple hats to ensure positive outcomes while adhering to budgetary goals. Show less



K3 Management, Inc.

• Principal | Product Strategy & Growth

  • 2008 - 2015

  K3 Management was a commercial real estate investment firm specializing in acquisition and management of multi-family properties. My role included development of a comprehensive strategy for purchasing and managing multi-unit real estate in Oklahoma. I dove into evaluating commercial property potential. While taking charge of asset management for 30 investors, I enlisted 7 partners across various projects. With a vision for profitability, I conducted deep-dive data analysis to calculate the internal rate of return (IRR) as well as overall return on investment (ROI). I was able to successfully manage a portfolio of 6 properties totaling 900 multi-family units including full P&L, growing staff from zero to 22 employees before moving from Oklahoma to California. ACHIEVEMENTS Built new business model that emphasized turn-around of distressed and underperforming properties; conducted deep-dive due diligence, skillfully negotiating purchases and securing financing for targeted locations. ➙➙ Implemented unique branding and marketing strategies, increasing asset revenue 30-100% within first 12 months; grew net operating income (NOI) on key assets by more than 150% over 24 months. ➙➙ Raised multi-millions in capital through private placement memorandums (PPMs); assembled pitch deck, interfacing with external resources to create targeted content for brochures, website, and marketing materials. Show less



First American

• United States
• Financial Services
• 700 & Above Employee

• Product Management VP | Business Development & Client Services VP

  • 2003 - 2008

  As most of you reading this may know, First American is a fortune 500 financial services firm with closing and settlement services in the real estate title insurance industry. I brought 3 new mortgage origination product releases to market, conducting competitive analysis and preparing financial projections. My role included gathering detailed client input through focus groups and direct discussion with stakeholders. With a solid vision, I determined product positioning and assessed features to maximize market position for a newly acquired technology. While at First American, I really enjoyed travelling to meet with banking executives at ABN Amro, Credit Suisse, SunTrust Mortgage, USAA, CitiMortgage, Fannie Mae, and Chase and others to demonstrate solutions and gain valuable product feedback. ACHIEVEMENTS Grew product awareness, increasing market penetration substantially; listened to the voice of the customer (VoC) to strategically position offerings for maximum value to capture millions in new business. ➙➙ Promoted in 2003 from role managing offshore product releases that aided company in saving 35% in annual labor costs; served as Product Manager prior to taking on role focused on client expansion in 2006. Show less



Ocwen Financial Solutions Pvt. Ltd. - APAC

• India
• Financial Services
• 700 & Above Employee

• Sr. Manager, Technology Product Development

  • 1999 - 2002

  Ocwen is a provider of residential and commercial mortgage loan servicing and asset management services. In this position, I held responsibility for 13 product development projects, managing new product/service releases as well as feature enhancements. In addition, I contributed to a rebranding initiative for Ocwen Technology Xchange software and services offering. My role focused quite a bit on the technology product lifecycle for the REALTrans mortgage transaction management platform. I regularly interacted with technical resources in the US to roll out a variety of new product capabilities. ACHIEVEMENTS Took charge of developing efficient vendor management ordering platform for loan origination with interface to title and mortgage companies; managed full product lifecycle from initial ideation to implementation. ➙➙ Provided support to a team of developers in the US and overseas to produce new web modules as an experienced senior applications developer hired aboard from CheckAGAIN corporation, acquired by Fiserv. Show less