Katrijn Van Leerberghe

Workforce Planner at Call-IT
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Contact Information
us****@****om
(386) 825-5501
Location
Antwerp Metropolitan Area, BE
Languages
  • Dutch (Flemish) Native or bilingual proficiency
  • English Professional working proficiency
  • French Professional working proficiency
  • German Elementary proficiency
  • Spanish Elementary proficiency
  • Portuguese Elementary proficiency
Skills

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Bio

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Experience

  • Call-IT
    • Netherlands
    • Telecommunications
    • 1 - 100 Employee
    • Workforce Planner
      • Jul 2014 - Present

      For various projects For various projects

  • Xerox
    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Workforce Planner / Trafficer
      • Oct 2012 - Jul 2014

      For Eni (Gas & Power) For Eni (Gas & Power)

  • Sitel Group
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Service level manager / Traffic manager
      • Aug 2008 - Jun 2011

      for Vlaamse Infolijn (De Lijn, 1700, Kind & Gezin, Dossierlijnen)

    • Workforce Planner
      • 2005 - Aug 2008

      For Telenet

    • Team manager
      • 2002 - 2005

      For mobile network Proximus, HP, Telenet

    • Customer Service Professional
      • May 1999 - 2002

      Inbound & outbound calls for mobile network Proximus (products & services, billing, etc.)

Community

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