Experience

Workplace Resource

• United States
• Office Furniture and Fixtures Manufacturing
• 1 - 100 Employee

• Customer Experience Manager

  • Oct 2022 - Present

• Project Coordinator

  • Nov 2019 - Oct 2022



Marriott Vacations Worldwide

• United States
• Hospitality
• 700 & Above Employee

• Front Desk Manager

  • Aug 2018 - Nov 2019

• Front Desk Supervisor

  • Oct 2017 - Aug 2018



Marriott Vacations Worldwide

• United States
• Hospitality
• 700 & Above Employee

• Front Desk Agent

  • Oct 2016 - 2017

• Activities and Recreation Intern

  • May 2016 - Oct 2016

  •Planned and implemented all aspects of new events including idea conception, budgeting, gathering resources, and coordinating the event•Supported the Marriott Vacations Worldwide mission of “Making Vacation Dreams Come True” by providing expert customer service and creating unforgettable moments for guests •Assessed areas of need departmentally and collaborated with colleagues to deliver a proposal, implementation, and presentation of a solution •Completed cross training for a well rounded understanding of company in departments including concierge,housekeeping, front office, and more including trainings in company programs such as Asgard and AYS Show less



INTO Colorado State University

• Student Ambassador

  • Aug 2015 - May 2016

  •Facilitated orientation into Colorado State University for international students from all over the world • Planned programming to introduce students to Colorado State University, Fort Collins, and American Culture • Managed schedules for professional staff and troubleshooting for student problems while working at the Welcome Desk • Acted as the first and primary contact for incoming students and connected students with campus resources •Facilitated orientation into Colorado State University for international students from all over the world • Planned programming to introduce students to Colorado State University, Fort Collins, and American Culture • Managed schedules for professional staff and troubleshooting for student problems while working at the Welcome Desk • Acted as the first and primary contact for incoming students and connected students with campus resources



Colorado State University Student Leadership, Involvement, and Community Engagement Office (SLiCE)

• Alternative Spring Breaks Site Leader

  • Sep 2014 - May 2016

  • Planned, organized, and budgeted, in full, one week spring break service-learning trip of $5,500 for 10 participants • Upheld the Alternative breaks mission of an immersion experience into a diverse community providing service in exchange for education about current social and cultural issues facing the host communities • Improved cross-cultural communication skills by teaching English classes, GED classes, and as a conversation partner • Gained firsthand knowledge of the experience of refugees, world issues, visa, immigration, and citizenship services • Built connections with refugees and non-profit organization staff through working in resettlement shop, employment services, in a community garden, goat co-op and a computer lab Show less



Colorado State University

• United States
• Higher Education
• 700 & Above Employee

• Desk Staff

  • Aug 2013 - May 2016

  • Performed clerical jobs around office including documenting information in excel spreadsheets, updating a communication log, cleaning, answering phones, managing keys and connecting students with University resources• Developed relationships with residents and staff within Allison Hall to encourage and build community

• Resident Assistant

  • Aug 2014 - May 2015

  • Developed deep connections with students while creating a safe and respectful community of 38 students and using theposition to promote learning, social justice, leadership and professional development• Executed emergency preparedness plans and successfully handled multiple high intensity situations• Maintained the responsibility of being a positive role model while living at my place of employment and representing asuccessful Colorado State University student through academics and involvement• Performed administrative tasks such as duty walks, completing tour of duty reports, bulletin boards and door decorations Show less