Lindsey Ludlam
Training & Knowledge Program Manager on assignment at Google at SMCI- Claim this Profile
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Italian Professional working proficiency
Topline Score
Bio
Blake Landro
I'd strongly recommend Lindsey to program/project manage on any team. She is a highly strategic problem solver, creative, organized, and deeply collaborative. Despite shifts in R&R or broader business objectives, Lindsey could quickly pivot while also maintaining structure and discipline. Lindsey could support a macro effort (cross cutting, multi-team) at the micro level (unbelievable attention to detail, documentation, etc.) in a way I've rarely seen from any individual contributor at Google. I'd be happy to chat directly with anyone considering Lindsey for opportunities on their team.
Mike Dossett
Lindsey is a special, rare, and incalculably valuable talent. She was so often referred to as "the glue that holds the team together." The superlatives for Lindsey are endless. She is a top-tier program manager - I've yet to find someone more organized, disciplined, and accountable to impact and outcomes than Lindsey in this area. She's been routinely recognized at Google as a stellar collaborator and partner within and across orgs, a crisp communicator who provides the critical clear context required in a matrixed, highly cross-functional org, and she proved time and time again her ability to deliver on programs and projects - big and small - at global scale, on the biggest stages. It was a true privilege to manage and partner with Lindsey at Google, and though it's often said, it's no truer than in Lindsey's case - any team at any company would be immediately elevated by bringing Lindsey on board.
Blake Landro
I'd strongly recommend Lindsey to program/project manage on any team. She is a highly strategic problem solver, creative, organized, and deeply collaborative. Despite shifts in R&R or broader business objectives, Lindsey could quickly pivot while also maintaining structure and discipline. Lindsey could support a macro effort (cross cutting, multi-team) at the micro level (unbelievable attention to detail, documentation, etc.) in a way I've rarely seen from any individual contributor at Google. I'd be happy to chat directly with anyone considering Lindsey for opportunities on their team.
Mike Dossett
Lindsey is a special, rare, and incalculably valuable talent. She was so often referred to as "the glue that holds the team together." The superlatives for Lindsey are endless. She is a top-tier program manager - I've yet to find someone more organized, disciplined, and accountable to impact and outcomes than Lindsey in this area. She's been routinely recognized at Google as a stellar collaborator and partner within and across orgs, a crisp communicator who provides the critical clear context required in a matrixed, highly cross-functional org, and she proved time and time again her ability to deliver on programs and projects - big and small - at global scale, on the biggest stages. It was a true privilege to manage and partner with Lindsey at Google, and though it's often said, it's no truer than in Lindsey's case - any team at any company would be immediately elevated by bringing Lindsey on board.
Blake Landro
I'd strongly recommend Lindsey to program/project manage on any team. She is a highly strategic problem solver, creative, organized, and deeply collaborative. Despite shifts in R&R or broader business objectives, Lindsey could quickly pivot while also maintaining structure and discipline. Lindsey could support a macro effort (cross cutting, multi-team) at the micro level (unbelievable attention to detail, documentation, etc.) in a way I've rarely seen from any individual contributor at Google. I'd be happy to chat directly with anyone considering Lindsey for opportunities on their team.
Mike Dossett
Lindsey is a special, rare, and incalculably valuable talent. She was so often referred to as "the glue that holds the team together." The superlatives for Lindsey are endless. She is a top-tier program manager - I've yet to find someone more organized, disciplined, and accountable to impact and outcomes than Lindsey in this area. She's been routinely recognized at Google as a stellar collaborator and partner within and across orgs, a crisp communicator who provides the critical clear context required in a matrixed, highly cross-functional org, and she proved time and time again her ability to deliver on programs and projects - big and small - at global scale, on the biggest stages. It was a true privilege to manage and partner with Lindsey at Google, and though it's often said, it's no truer than in Lindsey's case - any team at any company would be immediately elevated by bringing Lindsey on board.
Blake Landro
I'd strongly recommend Lindsey to program/project manage on any team. She is a highly strategic problem solver, creative, organized, and deeply collaborative. Despite shifts in R&R or broader business objectives, Lindsey could quickly pivot while also maintaining structure and discipline. Lindsey could support a macro effort (cross cutting, multi-team) at the micro level (unbelievable attention to detail, documentation, etc.) in a way I've rarely seen from any individual contributor at Google. I'd be happy to chat directly with anyone considering Lindsey for opportunities on their team.
Mike Dossett
Lindsey is a special, rare, and incalculably valuable talent. She was so often referred to as "the glue that holds the team together." The superlatives for Lindsey are endless. She is a top-tier program manager - I've yet to find someone more organized, disciplined, and accountable to impact and outcomes than Lindsey in this area. She's been routinely recognized at Google as a stellar collaborator and partner within and across orgs, a crisp communicator who provides the critical clear context required in a matrixed, highly cross-functional org, and she proved time and time again her ability to deliver on programs and projects - big and small - at global scale, on the biggest stages. It was a true privilege to manage and partner with Lindsey at Google, and though it's often said, it's no truer than in Lindsey's case - any team at any company would be immediately elevated by bringing Lindsey on board.
Credentials
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Learning Jira (Cloud Edition)
LinkedInApr, 2023- Nov, 2024 -
Cert Prep: PMI Agile Certified Practitioner (PMI-ACP)®
LinkedInMar, 2023- Nov, 2024 -
Scrum: The Basics
LinkedInMar, 2023- Nov, 2024
Experience
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SMCI
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Training & Knowledge Program Manager on assignment at Google
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Aug 2023 - Present
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Google
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United States
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Software Development
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700 & Above Employee
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Global Program Manager
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Jul 2019 - Apr 2023
Team Overview: the GCS Sales Assets team (GSA) is responsible for the creation of critical sales resources (pitch materials, product documentation and training etc.) to support the Global Customer Solutions (GCS) sales org of 3k+ sellers globally with their direct interactions with Google Ads end clients. Role Overview: -Implemented, optimized, and scaled streamlined processes and timelines to improve team operations and program launches. - Consulted with internal Marketing teams to ensure content is built according to proper brand standards and positioning.- Created governance and frameworks to assess content performance for 6k+ assets, enabling team to prioritize where to invest time.- Increased engagement and reach of sales assets via email, event, and internal website marketing.- Designed dashboards, surveys, and benchmarks with Strat Ops team, leading performance analysis for team KPIs and OKRs.-Developed and executed end-to-end communications and logistics strategies for global sales product and role trainings.- Consulted on design, execution, and innovation of training content including eLearning, video, live sessions, and assessments.- Worked with leadership to inform critical business decisions on content strategy and team vision.- Produced content timelines, RACIs, stakeholder maps, product roadmaps, and QBRs to support project lifecycles.- Wrote and collaborated with product leads and engineering teams on business requirement documents (BRDs) and user stories for internal CRM UI/UX and data analytics functionality updates, impacting ~3k + sellers and content owners.- Managed team budget including utilization planning and oversight of purchase requisitions and invoices. -Owned contract management and daily relations with vendor partners for design, video production, copyediting, & localization. Achievements:-Promoted December 2020 and October 2022 -Recipient of several team and organization-wide awards recognizing contributions and work Show less
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Associate Account Strategist
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May 2018 - Jun 2019
-Managed a portfolio of ~$2 million, aligning Google Ads Solutions to marketing objectives of 120+ external stakeholders across a variety of industries, business models, and digital marketing experiences. -Served as a subject matter expert for Google’s full suite of products, providing proactive consultative services and communicating success against established KPIs.-Independently developed onboarding content and coordinated weekly training for Nooglers joining pod to ensure a full understanding of Google products. Show less
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Language Connections
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United States
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Translation and Localization
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1 - 100 Employee
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Marketing Manager
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Jun 2016 - Apr 2018
-Coordinated all marketing initiatives including content creation, email and social media campaigns and new client acquisition. -Drove SEO initiatives including on-page efforts, which during time of oversight saw a general increase in average organic positioning for key pages, and Google Adwords campaigns bringing in $200,000 in client leads. -Oversaw website development involving new page creation and updates. -Managed relations with website developer for technical updates to improve site performance. -Hired, trained, and supervised teams of 1-5 interns and delegated projects and tasks among them. -Developed new and relevant content for Language Connections and sister companies Interpreter Training Programs and Language for Professionals. -Lead initiatives for new market entrance in Legal and Life Science sectors, and assisted Project Management Team with proposal writing for RFQs and RFIs. Show less
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Syracuse University
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United States
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Higher Education
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700 & Above Employee
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Office Assistant Department of Languages, Literatures and Linguistics
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Aug 2015 - May 2016
-Assist students with adding/dropping courses and all general questions relating to department. -Aid professors in the department with booking rooms and copying and filing course related paper. -Perform general office tasks including organizing, copying, and filing documents. -Assist students with adding/dropping courses and all general questions relating to department. -Aid professors in the department with booking rooms and copying and filing course related paper. -Perform general office tasks including organizing, copying, and filing documents.
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Language Connections
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United States
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Translation and Localization
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1 - 100 Employee
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Marketing Intern
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Jun 2015 - Aug 2015
-Conducted search engine optimization and final content review for new website launch. -Created highly searchable and interesting content for website and email campaigns. -Prospected new leads for translation and interpreting teams. -Handled client payment and client financial planning. Proofread and translated documents in Italian. -Conducted search engine optimization and final content review for new website launch. -Created highly searchable and interesting content for website and email campaigns. -Prospected new leads for translation and interpreting teams. -Handled client payment and client financial planning. Proofread and translated documents in Italian.
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Sunglass Hut
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Italy
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Retail Apparel and Fashion
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700 & Above Employee
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Sales Associate
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Jun 2013 - Aug 2015
-Exceeded monthly sales goals set by management by 135%. -Provided helpful and informative assistance on a wide range of styles and brands of sunglasses to patrons, increasing customer and brand loyalty. -Performed general repairs and upkeep for products. -Exceeded monthly sales goals set by management by 135%. -Provided helpful and informative assistance on a wide range of styles and brands of sunglasses to patrons, increasing customer and brand loyalty. -Performed general repairs and upkeep for products.
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MakeTank.it
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Florence, Italy
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Marketing Intern
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Oct 2014 - Dec 2014
-Created informative blog posts about new and popular products on the MakeTank site. -Reviewed and translated product descriptions, artist profiles, new campaigns, and other necessary texts from Italian to English. -Created informative blog posts about new and popular products on the MakeTank site. -Reviewed and translated product descriptions, artist profiles, new campaigns, and other necessary texts from Italian to English.
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Syracuse University
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United States
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Higher Education
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700 & Above Employee
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Main Desk Assistant (MDA)
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Aug 2012 - May 2014
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Energy Federation
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United States
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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Data Processor
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May 2013 - Aug 2013
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Jordan's Furniture
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United States
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Furniture and Home Furnishings Manufacturing
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400 - 500 Employee
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Guest Services Representative
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Apr 2011 - Aug 2012
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Education
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Syracuse University
B.S. in Marketing Management and B.A. in Italian Language, Magna Cum Laude, Graduate -
Università degli Studi di Firenze
Il Corso Medio-Avanzato di Lingua Italiana -
Framingham High School
High School Diploma
Community
