Experience

Electronic Payments

• United States
• Retail Office Equipment
• 1 - 100 Employee

• Director Of Business Development

  • 2012 - Present

  Responsible for leading and coordinating the recruitment and team building efforts throughout the company. Actively uses an aggressive recruiting strategy that is aligned with the company’s talent goals to obtain top performers. Consistently uses people development skills to build relationships to produce high performing team members. Currently managing a sales team that produces over half of the overall new business submitted to Electronic Payments. Responsible for leading and coordinating the recruitment and team building efforts throughout the company. Actively uses an aggressive recruiting strategy that is aligned with the company’s talent goals to obtain top performers. Consistently uses people development skills to build relationships to produce high performing team members. Currently managing a sales team that produces over half of the overall new business submitted to Electronic Payments.



JD Finish Line

• United States
• Retail
• 700 & Above Employee

• District Sales Manager

  • 2010 - 2012

  Provided leadership, management, and supervision to 16 stores totaling $31 million dollars annually. Analyzed sales reports to identify opportunities and maximize sales. Communicated store goals, individual sales goals and customer capture rate to store teams. Motivated and coached team to achieve maximum sales and professional development. Recruited, retained and developed a high performing and diverse management team with a compliment of both internal and external talent. Built cohesive teams and demonstrated exceptional leadership by uniting, motivating and inspiring team to deliver a common vision. Maintained visible presence on the selling floor during store visits and contributed to the store’s daily sales performance. Increased employee morale and created a team spirit among all stores within the district. Ensured that all direct reports understood their management roles thoroughly by continuous coaching and development. Executed annual talent reviews for all store managers. Guided store team through an effective execution of visual directives, selling skills and customer service standards. Show less

• Manager Trainer/Market Leader

  • 2004 - 2010

  Responsible for the overall management, including profit and loss, for the third largest volume store in the Midwest region. Provided support to the District Manager by traveling to poorly performing stores to identify areas of opportunity and to establish recovery plans to improve profitability and customer satisfaction. Provided recruiting expertise to store managers and led the recruiting, training and developing of talented sales individuals of varying positions throughout the district. Ensured recruiting strategy, methodology, and processes are aligned with the company’s talent strategy and desired employee capabilities and skills. Led the sourcing, screening and interviewing process. Served as a mentor to managers providing effective best practices ensuring outstanding customer service. Developed and motivated team members by using teamwork and interpersonal skills. Acted as a liaison between the District Manager and the store managers. Partnered with and influenced the District Manager on the placement of management personnel to minimize turnover. Executed special projects Show less

• Store Sales Manager

  • 2001 - 2004

  Achieved the company objectives in sales performance, profit contribution and profit and loss control by overseeing the operational aspects of the store, along with the managing of the sales efforts of the store. Exercised judgment and discretion to solve problems and make informed decisions. Communicated store goals, individual sales goals and customer service expectations to store teams. Promoted a sales culture by motivating and inspiring sale s staff to achieve individual and team goals through helpful, constructive feedback. Led in the sourcing, interviewing, training and overall growth and development of the sales team. Provided team leadership and motivated staff to be customer centric. Built and maintained relationships with customers, which established clientele base and increased sales and customer satisfaction. Monitored payroll/scheduling budgets to control expenses. Show less