Experience

Signifyd

• United States
• Software Development
• 400 - 500 Employee

• Principal CSM

  • Dec 2022 - Present

  Denver, Colorado, United States Protecting commerce for merchants and helping merchants deliver better experiences for their customers



Sovrn

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• Sr Director, Customer Success

  • May 2022 - Dec 2022

• Strategic Initiatives

  • Oct 2021 - Jun 2022

  Boulder, Colorado, United States



Motive Retail

• United States
• Retail Motor Vehicles
• 1 - 100 Employee

• Strategic Initiatives

  • Apr 2018 - Oct 2021

  Louisville, Colorado



Edison Software

• United States
• Consumer Services
• 1 - 100 Employee

• Sr Director, Strategic Partnerships

  • Nov 2017 - Apr 2018

  Greater Denver Area

• Sr. Director Client Services

  • Oct 2017 - Apr 2018

  Edison Software acquired Return Path's Consumer Insight division in October 2017.



Return Path

• United States
• Software Development
• 1 - 100 Employee

• Sr Director Strategic Partnerships

  • Oct 2016 - Oct 2017

  Broomfield, CO Build, maintain and grow strategic partnerships with direct clients, channel partners and aggregators of data product. Highly cross-functional role working closely with technical teams of engineers and data scientists to translate market demand and data insight trends into high value product.

• Strategic Project Manager, Consumer Insight

  • Oct 2015 - Oct 2017

• Technical Account Director

  • Apr 2014 - Sep 2015

  Broomfield, CO Lead a team of email optimization technical managers, who complement SaaS offerings to optimize clients’ email marketing programs by delivering consultative client services via issue discovery, data analysis, root cause analysis, and formulating and delivering targeted, recommendations.

• Account Manager

  • Aug 2013 - Apr 2014

  Broomfield, CO Consult on email deliverability, IP/domain reputation optimization, competitive insight and domain protection.



Executive Leadership Group

• Sr Consultant

  • Apr 2006 - Aug 2013

  Washington DC; Oahu, HI, Naples, Italy, Lakewood, CO C-Level Strategic Planning consulting, business optimization consulting, project/initiative management.



MAX Software

• International Account Manager

  • 2006 - 2008

  Account Manager for mainframe data processing software for European Fortune 500 companies. Retained and grew accounts.



Thomson Healthcare

• IT Services and IT Consulting
• 100 - 200 Employee

• Business Analyst

  • Feb 2003 - May 2004

  Lead focus groups and change management workshops from sales, marketing and product management to align business processes with corporate strategy. Facilitated cross-functional, cross-management level teams to address various business improvement initiatives using specific, endorsed barrier removal/solution implementation processes. Researched and documented current and future state business processes. Analyzed processes for efficiencies, synergy points and enhanced service… Show more Lead focus groups and change management workshops from sales, marketing and product management to align business processes with corporate strategy. Facilitated cross-functional, cross-management level teams to address various business improvement initiatives using specific, endorsed barrier removal/solution implementation processes. Researched and documented current and future state business processes. Analyzed processes for efficiencies, synergy points and enhanced service opportunities. Show less



Thomson Micromedex

• Hospitals and Health Care
• 1 - 100 Employee

• Manager, International Account Services

  • Aug 1997 - Jan 2003

  Greenwood Village, CO Managed international distribution channel for European market, including distributor communications, contracts, sales strategy, and internal processes. Designed business specifications for initial launch of international distributor ERM website. Managed and developed customer/distributor account representatives, business analytic reporting staff and satellite international distribution office staff in Amsterdam. Managed business analytic reporting staff responsible for all sales and… Show more Managed international distribution channel for European market, including distributor communications, contracts, sales strategy, and internal processes. Designed business specifications for initial launch of international distributor ERM website. Managed and developed customer/distributor account representatives, business analytic reporting staff and satellite international distribution office staff in Amsterdam. Managed business analytic reporting staff responsible for all sales and customer logistics data. Show less