William T.
Undergraduate Research Assistant at The Erik Jonsson School of Engineering and Computer Science at UT Dallas- Claim this Profile
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Vietnamese Native or bilingual proficiency
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Chinese Limited working proficiency
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English Native or bilingual proficiency
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Python (Programming Language) Elementary proficiency
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C (Programming Language) Elementary proficiency
Topline Score
Bio
Kevin Chen
"William is an excellent, productive employee," is an understatement of the greatest magnitude. I've had the opportunity to work with William in an unforgiving, chaotic retail environment for the past three months. In this brief time, he displayed proficiency of the highest caliber in learning and adapting quickly while demonstrating forward-thinking enthusiasm and customer-oriented service. I was particularly impressed with his eagerness to take on new responsibilities and demonstrate his capabilities while learning new skills, demonstrated by his judicious investigations into complex third-party adjudications and successful resolutions of a myriad of convoluted issues that persistently plague retail pharmacy customers. There is no doubt in my mind that William would be an exceptional asset to any company involved in any sort of customer engagement and why I unreservedly recommend hiring him.
Kevin Chen
"William is an excellent, productive employee," is an understatement of the greatest magnitude. I've had the opportunity to work with William in an unforgiving, chaotic retail environment for the past three months. In this brief time, he displayed proficiency of the highest caliber in learning and adapting quickly while demonstrating forward-thinking enthusiasm and customer-oriented service. I was particularly impressed with his eagerness to take on new responsibilities and demonstrate his capabilities while learning new skills, demonstrated by his judicious investigations into complex third-party adjudications and successful resolutions of a myriad of convoluted issues that persistently plague retail pharmacy customers. There is no doubt in my mind that William would be an exceptional asset to any company involved in any sort of customer engagement and why I unreservedly recommend hiring him.
Kevin Chen
"William is an excellent, productive employee," is an understatement of the greatest magnitude. I've had the opportunity to work with William in an unforgiving, chaotic retail environment for the past three months. In this brief time, he displayed proficiency of the highest caliber in learning and adapting quickly while demonstrating forward-thinking enthusiasm and customer-oriented service. I was particularly impressed with his eagerness to take on new responsibilities and demonstrate his capabilities while learning new skills, demonstrated by his judicious investigations into complex third-party adjudications and successful resolutions of a myriad of convoluted issues that persistently plague retail pharmacy customers. There is no doubt in my mind that William would be an exceptional asset to any company involved in any sort of customer engagement and why I unreservedly recommend hiring him.
Kevin Chen
"William is an excellent, productive employee," is an understatement of the greatest magnitude. I've had the opportunity to work with William in an unforgiving, chaotic retail environment for the past three months. In this brief time, he displayed proficiency of the highest caliber in learning and adapting quickly while demonstrating forward-thinking enthusiasm and customer-oriented service. I was particularly impressed with his eagerness to take on new responsibilities and demonstrate his capabilities while learning new skills, demonstrated by his judicious investigations into complex third-party adjudications and successful resolutions of a myriad of convoluted issues that persistently plague retail pharmacy customers. There is no doubt in my mind that William would be an exceptional asset to any company involved in any sort of customer engagement and why I unreservedly recommend hiring him.
Credentials
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Presentation Skills
Harvard Business Publishing Corporate LearningMay, 2023- Nov, 2024 -
Writing Skills
Harvard Business Publishing Corporate LearningApr, 2023- Nov, 2024 -
Certified Pharmacy Technician (CPhT)
Texas State Board of PharmacyJul, 2022- Nov, 2024 -
General Industry Safety and Health
US DEPARTMENT OF LABOR OSHAOct, 2021- Nov, 2024 -
Adult First Aid/CPR/AED
American Red CrossMar, 2023- Nov, 2024 -
Infant First Aid/CPR/AED
American Red CrossMar, 2023- Nov, 2024 -
Pediatric First Aid/CPR/AED
American Red CrossMar, 2023- Nov, 2024 -
NHA's ExCPT Certified Pharmacy Technician (CPHt)
National Healthcareer Association (NHA)May, 2022- Nov, 2024 -
Certified Patient Care Technician/Assistant (CPCT/A)
National Healthcareer Association (NHA)Dec, 2021- Nov, 2024
Experience
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The Erik Jonsson School of Engineering and Computer Science at UT Dallas
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United States
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Higher Education
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1 - 100 Employee
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Undergraduate Research Assistant
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Sep 2023 - Present
Joined a funded team of Ph.D. students in the Computer Vision and Multimodal Computing Lab. Under Ph.D. mentor Shijian Deng, conducting research on audiovisual novelty detection for screening neurodiversity in children at the early stages for effective interventions. Utilizing Python and PyTorch to develop deep learning algorithms and perform dataset collection and annotation.
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Software Development Intern
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Jun 2023 - Sep 2023
Programmed, rigged, and employed 3D models in AR spaces as a part of a student team led by Ranran "Sunny" Feng, Ph.D, Senior Lecturer at the UT Dallas, who will mentor and guide us.
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SASE UTD
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United States
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Non-profit Organizations
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1 - 100 Employee
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Executive Secretary
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Sep 2023 - Present
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Marketing Communication Officer
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Aug 2023 - Present
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Nerveli
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Software Engineer
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Jun 2023 - Present
Embarked on a project funded by the Institute for Innovation and Entrepreneurship at the University of Texas at Dallas whose team is dedicated to creating three-dimensional, rotationally-capable anatomical models in an augmented reality space. Embarked on a project funded by the Institute for Innovation and Entrepreneurship at the University of Texas at Dallas whose team is dedicated to creating three-dimensional, rotationally-capable anatomical models in an augmented reality space.
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Walmart Health & Wellness
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United States
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Hospitals and Health Care
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200 - 300 Employee
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Optician I
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Apr 2023 - Present
Gained and maintained clientele of returning customer base upwards of nearly 2,000 through excellent customer service. Gained and maintained clientele of returning customer base upwards of nearly 2,000 through excellent customer service. Coached team members, at home store and others, on successful best-practices for optical sales in compliance with state and federal regulations. Gained and maintained clientele of returning customer base upwards of nearly 2,000 through excellent customer service. Gained and maintained clientele of returning customer base upwards of nearly 2,000 through excellent customer service. Coached team members, at home store and others, on successful best-practices for optical sales in compliance with state and federal regulations.
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Medium
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United States
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Online Audio and Video Media
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700 & Above Employee
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Writing Contributor
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Jan 2023 - Present
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CVS Pharmacy
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United States
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Pharmaceutical Manufacturing
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700 & Above Employee
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Certified Pharmacy Technician
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Jan 2022 - Jun 2023
Responsible for typing up and filling prescriptions, insurance adjudication and processing, triage, insurance claims and billing, medication cycle counts and inventory, and immunization check-in.
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Shift Leader
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Dec 2021 - Jan 2022
Responsible for assisting customers with claims and guiding new employees. Managed inventory counts. Had management credentials.
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Customer Service Clerk
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Jun 2021 - Dec 2021
Tasked with helping customers at the cash register, self-checkout machines and throughout store. Also restocked products, managed inventory and changed weekly “on sale” tags (200 – 1000+).
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Education
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The University of Texas at Dallas
Bachelor of Science - BS, Computer Engineering
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