Experience

Citrus County School District

• United States
• Education Administration Programs
• 1 - 100 Employee

• Elementary School Teacher

  • Oct 2021 - Present

  Crystal River, Florida, United States



Pasco County Government

• Government Administration
• 700 & Above Employee

• Project Coordinator II

  • Feb 2020 - Oct 2021

  New Port Richey, Florida, United States Office of Economic Growth



Wolverine Worldwide

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Training Specialist

  • Jul 2018 - Jul 2019

  Richmond, Indiana During my time at Wolverine Worldwide, I began as a temporary employee, as a Customer Service Associate, in the Dealer Services department. I quickly moved into my own territory within the HyTest footwear line. An opportunity became available for a Training Specialist position. As the Training Specialist, my responsibilities include: -Development of curriculum and train associates on processes, procedures, systems and policies. -Train, support and mentor new associates. -Monitor and… Show more During my time at Wolverine Worldwide, I began as a temporary employee, as a Customer Service Associate, in the Dealer Services department. I quickly moved into my own territory within the HyTest footwear line. An opportunity became available for a Training Specialist position. As the Training Specialist, my responsibilities include: -Development of curriculum and train associates on processes, procedures, systems and policies. -Train, support and mentor new associates. -Monitor and report associate performance and progress after training. -Manage technical relationship and act as technical lead for customer service systems. -Research and report on technical issues related to customer service systems. -Conduct survey for feedback and take corrective measures to improve training. -Implement and recommend process improvements to drive efficiencies. -Act as a liaise with the Senior Consumer Relations Manager and Director of Dealer Services to determine training program and schedule. Show less



Levin Service Co

• United States
• Executive Offices
• 1 - 100 Employee

• Event Planner and Marketing Lead

  • Jul 2016 - Sep 2017

  7812 McEwen Rd #200, Dayton, OH 45459 As Event Planner and Marketing Lead for Levin Service Company, I work with performers, businesses and the local community to create customer-centric events and supporting marketing/advertising plan to increase attendance at Caesar Creek Flea Market, Treasure Aisles Flea Market and the Dixie Twin Drive In. The goal is to create a Retailtainment experience, sparking sensory interest with visual, audio and taste, with a focus on family friendly events and promotions. Responsibilities… Show more As Event Planner and Marketing Lead for Levin Service Company, I work with performers, businesses and the local community to create customer-centric events and supporting marketing/advertising plan to increase attendance at Caesar Creek Flea Market, Treasure Aisles Flea Market and the Dixie Twin Drive In. The goal is to create a Retailtainment experience, sparking sensory interest with visual, audio and taste, with a focus on family friendly events and promotions. Responsibilities include: -Research market. -Identify event opportunities and generate interest utilize multiple forms of media - online/social media, TV and print. -Building social media presence and utilizing the available tools for message focus and delivery. -Plan, design and produce events while managing all project delivery elements within time limits. -Create and submit budgets for approval and ensure they are adhered to. -Ensure compliance with insurance, legal, health and safety obligations. -Where applicable, conduct market research, gather information and negotiate contracts prior to closing any deals. -Specify staff requirements and coordinate their activities through site Management. -Work closely with Marketing Team, Graphic Design and on site Management to promote and publicize events. -Proactively handle and troubleshoot any emerging problems on the event day. -Conduct pre- and post - event evaluations and report on outcomes. -Provide feedback and periodic reports to Corporate and Market Management. -Build relationships with sponsors and, when possible, secure sponsorship funds. -Work collaboratively with Market Management, Marketing and Corporate Management to develop new events for each of our businesses. -Propose ideas to improve event quality and enhance our customers experience. -Utilize the Adobe Creative Suite programs to create marketing collateral. Show less



Roberts Farm Equipment Inc

• Canada
• Machinery Manufacturing
• 1 - 100 Employee

• Bookkeeper/Office Manager

  • Sep 2014 - Jul 2016

  11377 OH-177, Camden, OH 45311 As Bookkeeper and Office Manager at Roberts Farm Equipment, a new and used tractor parts supplier, I was responsible for: -Conduct a monthly reconciliation of all bank accounts. -Updated accounting processes from pen and paper hard copy to computer based, QB and MS Office software. -Preparation of tax related financials for accountant. -Ensure that receivables, from 600+ customers, on account, are collected in a timely manner. -Working with upper management to grow the business,… Show more As Bookkeeper and Office Manager at Roberts Farm Equipment, a new and used tractor parts supplier, I was responsible for: -Conduct a monthly reconciliation of all bank accounts. -Updated accounting processes from pen and paper hard copy to computer based, QB and MS Office software. -Preparation of tax related financials for accountant. -Ensure that receivables, from 600+ customers, on account, are collected in a timely manner. -Working with upper management to grow the business, utilizing Ebay, website, email campaigns, and social media. -Working with Dreamweaver and 3DCart to improve the website and raise viewing status within Google search engine. -Implemented new payroll, telephone and email systems, saving the company $19,000+ each year. Show less



Ecova

• United States
• Information Technology & Services
• 200 - 300 Employee

• Energy Program Manager

  • Dec 2008 - Jan 2014

  Home Based, Portland Headquarters As Program Manager at Ecova, my responsibilities include the management and oversight of all aspects of a residential efficiency program -Managed the implementation of a 2.4 million dollar, annual, residential lighting energy efficiency program for Dayton Power and Light, from a home-based office, with a 66% profitability rate. -Coordinated with internal and external teams to develop, promote and staff retail and community outreach and education events. -Planned, marketed and staffed… Show more As Program Manager at Ecova, my responsibilities include the management and oversight of all aspects of a residential efficiency program -Managed the implementation of a 2.4 million dollar, annual, residential lighting energy efficiency program for Dayton Power and Light, from a home-based office, with a 66% profitability rate. -Coordinated with internal and external teams to develop, promote and staff retail and community outreach and education events. -Planned, marketed and staffed 12-24 community events and 12-24 in-store events annually. -Conducted pre- and post- event evaluation, along with a monthly summary of the program development and successes. -Oversaw all aspects of efficiency project design and implementation, including planning, establishing and managing program budgets, hiring, leading and developing staff, program tracking, analysis and reporting, education and awareness. -Developed a monthly raffle to increase community program awareness. Acquired sponsor donations from RAPCA, MVRTA, Lowes, The Home Depot and others. -Continuously evaluated program KPIs. Collaborate with internal teams, including marketing, retail channel support team and finance, to analyze data and make program adjustments, to mitigate regulatory risk and achieve program goals. -Provided strategic direction to utility clients on new energy-efficient technologies. -Established retail promotional strategy for efficient products in big box and large independent retailers within utility service territory, primarily through the use of utility program incentives and marketing. Show less



Ecos Consulting

• Account Manager

  • Dec 2008 - Dec 2011

  Home Based, Portland Headquarters Ecova, previously, Ecos Consulting -Responsible for effectively representing energy efficiency programs to customers. -Represented Ecova/Ecos Consulting, and its client DP&L, in a professional manner -Supported residential lighting programs by performing outreach and education activities with Ecova’s retail partners, community and other special events. -Distribute program materials and provide participating retailers with appropriate training on client’s energy efficiency lighting… Show more Ecova, previously, Ecos Consulting -Responsible for effectively representing energy efficiency programs to customers. -Represented Ecova/Ecos Consulting, and its client DP&L, in a professional manner -Supported residential lighting programs by performing outreach and education activities with Ecova’s retail partners, community and other special events. -Distribute program materials and provide participating retailers with appropriate training on client’s energy efficiency lighting program. -Assisted in meeting/event planning and organization for program events. -Supported the Program Manager in all duties. Show less



TrueFire

• United States
• E-Learning Providers
• 1 - 100 Employee

• Sales and Marketing

  • Jun 2006 - Aug 2008

  St. Petersburg, Florida -Generated 300+ new accounts. -Trained all new clients to utilize “do-it-yourself” email marketing platform. -Supported all clients, on an on-going basis (email marketing tactics, design elements, including -HTML, and Photoshop, and statistical analysis of email marketing campaign results). -Developed and hosted online webinar training sessions. -Developed and implemented a customer referral plan to increase new customer generation and retention rates. -Impeccable level of… Show more -Generated 300+ new accounts. -Trained all new clients to utilize “do-it-yourself” email marketing platform. -Supported all clients, on an on-going basis (email marketing tactics, design elements, including -HTML, and Photoshop, and statistical analysis of email marketing campaign results). -Developed and hosted online webinar training sessions. -Developed and implemented a customer referral plan to increase new customer generation and retention rates. -Impeccable level of customer service and support lead to high number of client referrals. -Acted as project manager for clients’ custom requests; coordinating multiple parties (IT, design, copywriting) input to final project, while managing deadlines and budget needs. Show less