Commercial Team Lead

• Apr 2021 - Present

Since 1st April 2021, itelligence operates under the name of NTT Data Business Solutions Since 1st April 2021, itelligence operates under the name of NTT Data Business Solutions

Commercial Team Lead

• Dec 2017 - Mar 2021

Permanent Senior Sales and Distribution Consultant

• May 2017 - Nov 2017

SAP SD Consultant - Contract

• Aug 2016 - Apr 2017

Working on a SAP program for a multinational technology distribution and service business.

Caring for my wife, who was convalescing after a major operation

• Apr 2016 - Jul 2016

Taking time out from work to help my wife convalesce from major surgery Taking time out from work to help my wife convalesce from major surgery

SAP SD Consultant

• Aug 2014 - Mar 2016

SD Team Lead on a project to roll-out SAP at sites in the UK, Holland, South Africa, China, Finland (Aland), Germany and the US. Responsible for all aspects of development, configuration, data migration and go-live support. Responsible for a team of three SD consultants, two of whom were being trained, so required mentoring and support throughout the roll-outs. Implementation of route scheduling and planning calendars to support specific delivery days at the Aland plant. Hands-on experience of loading customers, prices and CMIRs using LSMW. Also completed multiple changes to user exits, Smartforms and SapScripts. Configuration of SAP standard functionality within LE-Transport to allow the processing of shipment costing and the creation of the subsequent Freight PO. Show less

Lead SD Consultant

• Jun 2012 - Jul 2014

Employed in Stoke-on-Trent to support the Greenfield SAP implementation program for WWRD, a supplier of luxury crystal and ceramics. Translation of WWRD’s business requirements into a working SAP system to support Sales and Distribution functions in the UK, Ireland, Indonesia and the US. The single SD resource, responsible for every aspect of the SD template. Major areas of work included requirement gathering, complex UK and US pricing, bespoke free goods, cross selling, VAT and Intrastat, bespoke sales, delivery and billing documents, Vertex implementation (US), detailed specification for multiple developments, ABAP (user exits and VOFM). Responsible for user training, cut-over and go-live support. Show less

SAP Logistics Consultant

• Aug 2010 - May 2012

Employed in CIBER’s centre of excellence to support the SAP implementation program for Meggitt PLC, a FTSE 100 aerospace and defence company. Using CIBER’s all-in-one aerospace and defence solution as a starting point, I had responsibility for the configuration, design and implementation of complex developments and configuration across all logistics modules. Major areas of work included credit management, legal control including a bespoke solution for US re-export, transaction variants, ALE (customers, vendors, materials, classes and characteristics), bespoke serialisation, VAT, variant configuration, bespoke material master view, bespoke SD scheduling agreements, automated purchase order rescheduling and multiple bespoke interfaces. Seconded to the pre-sales team and prototyped a bespoke IS-Media solution. The subsequent bid was successful, with CIBER winning the contract to produce the template for the publishing company. Show less

SAP Logistics Consultant

• Dec 2009 - Jun 2010

Initially contracted to provide day to day support for SD and MM but was quickly seconded onto an implementation based in France. Acted as Team Lead during the implementation, working as the sole SAP resource on-site in France, while liaising with the SAP team based in the UK. The role involved requirement analysis, numerous configuration changes to both SD and MM, specification of developments, training, detailed documentation, management of cut-over activities and go-live support. Design and implementation of an order related billing sales document to consolidate existing separate order types to process sales from stock, services, sales BOMs, billing plans, direct procurement and third party sales. The existing VAT / Intrastat solution was re-written to ensure legal compliance. Show less

SAP Technical Team Lead

• Jan 2009 - Nov 2009

Management of a team of in-house and contract employees to deliver the configuration required to roll out the template to The Middle East, South Africa, Russia, Asia and Australia.Successfully project managed the implementation of the template into the Russian business unit, including managing a multiple service pack upgrade and the implementation of SAP’s Russian business add-on.Additionally, the role also consisted of:• Management of the Applications, Development and Basis teams• Consultancy on all technical aspects of project• Liaison with John Crane’s support partner Atos Origin• Technical expertise in SD module, to ensure the template is developed to support local business requirements• Support for existing sites running SAP• Template improvement• Mentoring of a trainee project manager implementing a new plant Show less

Lead SAP SD Consultant

• Aug 2007 - Dec 2008

Responsible for the SD team, consisting of consultants / contractors and in-house business analysts.The team completed staggered roll-outs of the existing SD template for business units in France, Holland, Poland, Hungary, Czech Republic, Slovakia, Germany, Sweden, Norway, and Denmark. The project deliverables were gap analysis, modification to template, detailed design and prototyping, configuration, testing, regression testing, cut-over support, go live support and documentation.Configuration to support local legal and business requirements for the European countries including, changes to outputs, account determination, consolidated billing, local VAT & Intrastat, licensing in pricing, down payment processing, price rounding and a free of charge order / billing type.The design and specification of developments to support local business requirements, including:• Interfacing SAP with Cardex storage systems• Bespoke Intrastat developmentFormal knowledge transfer was undertaken to provide extensive SAP configuration training in all areas of the SD template to in-house staff. The goal is to provide enough knowledge to allow the in-house team to configure the template solution for subsequent roll-outs. Show less

Lead SD Consultant

• Jan 2007 - Jul 2007

The role was based in Slough but included extensive European travel, to support the roll-out of existing SD template to business units in Belgium, Italy and Spain.Extensive requirement analysis and design were carried out to extend the UK centric template’s functionality to ensure it could support multi-country, multi-site trading. This included: STOs, new sales document types, language translations for both configuration and developments, Marca da Bollo, GR/GI slip numbering, continuous document numbering in SD and correspondence languages.As Team Lead, I also had responsibility for the configuration of the Service Management (SM) module. An SM consultant reporting directly to me carried out the design and configuration tasks.I resigned from Atos Origin to pursue a career as a contractor. The client (John Crane) negotiated with Atos Origin to allow me to remain on the project. Show less

SAP SD Consultant

• Sep 2005 - Dec 2006

John Crane is the world's largest designer, manufacturer and supplier of engineered sealing systems and associated products.Requirement gathering and realisation for the following areas of SAP: document types, copy control, lean WM, STO's, texts, material substitution, ABAP (user exits, VOFM and additions to field catalogs), ALV modification, route determination, non-standard third party sales, bespoke order statuses, ATP & TOR, credit control, periodic billing, shipment document types, VAT / Intrastat and plants abroad. Developments for material substitution, additional data capture during goods issue, bespoke periodic customs declarations and bespoke storage location determination.Development of a full prototype of variant configuration, to demonstrate the data maintenance required to support this functionality. The prototype proved to the client that their product data didn’t lend itself to variant configuration. Recommended that the functionality be excluded from the template.Repair orders were also prototyped but considered by the client to be too complex for their needs.Mentoring of an Atos Origin trainee SD Consultant, supporting him in numerous areas of SD configuration & general consulting skills. Once the trainee’s assignment at John Crane was complete, he moved onto another Atos Origin project as a chargeable resource. Show less

SAP SD Consultant

• Jun 2005 - Aug 2005

Responsible for resolving a wide range of day to day SD problem calls logged by Atos’s numerous clients. The role involved problem solving, configuration changes, providing advice and carrying out enhancement projects. All tasks are carried out while working within customer agreed service levels.

SAP SD Team Lead

• Sep 2003 - May 2005

BSN Medical was a €500m global joint venture between Smith & Nephew and Beiersdorf, specialising in the manufacture and distribution of medical supplies to hospitals and pharmacies. Development of a company wide template, which was rolled out to business units in Germany, Holland, Belgium and the UK. Configuration tasks including organisational structure, customer hierarchy, route determination, ALV, third party sales, partners, user exits, text, document types, item categories, schedule lines, copy control, matchcodes, STOs, intercompany billing, product selection, G/L account determination, billing, VAT, ATP, re-scheduling and credit management. Organisational structure change to the existing German business, which involved moving an existing plant to a new company code and setting up a new sales organisation. Responsibility for the SD team that consisted of three consultants / contractors. Show less

European SAP SD Team Lead / Project Manager

• Oct 2001 - Aug 2003

SD Team Lead, responsible for all aspects of the development and configuration of the European template and associated implementations. Extensive periods spent working in Belgium, Germany, France, Spain and Hungary.Project managed the French roll-out, responsible for all aspects of the implementation. This included the management of thee consultants and a business analyst.Cut-over manager for the UK sites, coordinating the work being carried out in the UK and US.

SAP SD Analyst

• Apr 2000 - Sep 2001

Responsible for the development and configuration of outputs (SapScript and Smartforms), route determination, ALV, third party sales, rebates, pricing, user exits, text, sales / delivery / billing document types, item categories, schedule lines, copy control, customer consignment stock, billing and scheduling agreements.3 month secondment the master data team, responsible for extraction, cleansing and loading of all SD master data, i.e. customer masters, prices, texts, credit limits.

IT Manager

• Mar 1998 - Mar 2000

A member of the IT leadership team, reporting directly to the CIO. Responsible for all aspects of IT strategy and operations across two sites in the UK

FM Contract Manager

• Jun 1997 - Mar 1998

While responsible for a team of eight IT professionals, Richard ensured that the service the outsourced department provided to our customer (GEC Alsthom) was of the highest quality. Having full P&L responsibility for the department, He reported a good level of profit for his employers, while working within a service level agreement.

Deputy Contract Manager / Project Manager

• Sep 1995 - May 1997

As Deputy Contract Manager, Richard had full responsibility for the department in the FM Contract Manager’s absence. His project management role was to act as an internal consultant, providing GALVE with project management, analysis, design and implementation skills.

Analyst / Programmer

• Jul 1994 - Aug 1995

Design and maintenance of systems written in Cobol and Basic Design and maintenance of systems written in Cobol and Basic