Prayogi Pamungkas
IT Support Specialist at PT. Staedtler Indonesia- Claim this Profile
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Bahasa Indonesia Native or bilingual proficiency
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Bahasa Inggris Limited working proficiency
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Bahasa Korea Elementary proficiency
Topline Score
Bio
Fadhi Rekayasa
good person, always there when needed, can work under pressure, and often provides good ideas for the team. i hope you can successful.
Franky Pandapotan
teman seperjuangan di masa-masa sulit
Fadhi Rekayasa
good person, always there when needed, can work under pressure, and often provides good ideas for the team. i hope you can successful.
Franky Pandapotan
teman seperjuangan di masa-masa sulit
Fadhi Rekayasa
good person, always there when needed, can work under pressure, and often provides good ideas for the team. i hope you can successful.
Franky Pandapotan
teman seperjuangan di masa-masa sulit
Fadhi Rekayasa
good person, always there when needed, can work under pressure, and often provides good ideas for the team. i hope you can successful.
Franky Pandapotan
teman seperjuangan di masa-masa sulit
Credentials
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UI/UX Design Profesional Academy
Digital Talent ScholarshipJun, 2022- Oct, 2024 -
IT Support Google by Google on Coursera
GoogleMay, 2022- Oct, 2024 -
UI/UX Design Mastery (Gold)
SkilvulMay, 2022- Oct, 2024 -
Advance Your Skills as an IT Help Desk Specialist
LinkedInFeb, 2021- Oct, 2024 -
The Fundamental of Digital Marketing
Google Digital GarageJan, 2021- Oct, 2024 -
Bank Jago: UI/UX Challenge (Completion)
Badgr (now part of Instructure)Jun, 2022- Oct, 2024 -
Social Media Marketing
HubSpotFeb, 2021- Oct, 2024
Experience
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PT. Staedtler Indonesia
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1 - 100 Employee
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IT Support Specialist
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Jun 2022 - Present
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Unggul Cipta Teknologi, PT
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Indonesia
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Telecommunications
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1 - 100 Employee
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IT Staff
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Oct 2021 - Jun 2022
● Lead & provide support for NOC Team● Support & communicate with OPDA (operator daerah) ● Create Standard Operating Procedure (SOP) for NOC team● Compile daily & weekly report● Black box testing android & web application● Monitoring System & Network● Helpdesk Support for back office
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VMA Tester ( Quality Assurance Manual Tester )
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Mar 2021 - Jun 2022
• Reviewing software (Android & web) requirements and preparing test scenarios.• Executing tests on software usability.• Analyzing test results on database impacts, errors or bugs, and usability.• Preparing reports on all aspects related to the software testing carried out and reporting to the supervisor• NOC monitoring & reporting• Support gateway installation & VMA installation
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TrueMoney Indonesia
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Indonesia
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Financial Services
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1 - 100 Employee
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IT Support Technician
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Dec 2016 - Jun 2020
• install and configure computer hardware operating systems and applications • monitor and maintain computer systems and networks • talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues • troubleshoot system and network problems, diagnosing and solving hardware or software faults • repair replace parts as required EDC machine • provide support, including procedural documentation and relevant reports • install and configure computer hardware operating systems and applications • monitor and maintain computer systems and networks • talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues • troubleshoot system and network problems, diagnosing and solving hardware or software faults • repair replace parts as required EDC machine • provide support, including procedural documentation and relevant reports
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Education
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2012 - 2016
Universitas Banten Jaya
Bachelor of Computer Science, Information Technology
Community
