π Giancarlo Emmanuel Sangil
Amazon Creative Director at Furlough- Claim this Profile
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Italian Full professional proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Amazon FBA Logistics
My Amazon GuyFeb, 2022- Nov, 2024 -
Amazon SEO
My Amazon GuyFeb, 2022- Nov, 2024 -
Freedom Ticket
Helium 10Oct, 2021- Nov, 2024 -
Amazon FBA Advance
Udemy: Online CoursesSep, 2021- Nov, 2024 -
Social Media Management
Surge MarketplaceNov, 2020- Nov, 2024 -
Project Management
Surge MarketplaceOct, 2020- Nov, 2024 -
Amazon FBA Private Label
UdemyJan, 2023- Nov, 2024
Experience
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Furlough
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United States
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Advertising Services
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1 - 100 Employee
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Amazon Creative Director
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Mar 2023 - Present
β’ Working with the brand team to produce new ideas for company branding, promotional campaigns, and marketing communications.β’ Evaluating trends, assessing new data, and keeping up-to-date with the latest marketing techniques.β’ Assisting clients in resolving issues by responding to questions in a timely and professional manner.β’ Creating and implementing tailored marketing plans based on individual client requirements.β’ Directing brainstorming meetings and creative sessions.β’ Shaping brand standards and creating procedures to ensure all products are brand appropriate.β’ Developing exceptional and well-crafted copy that meet clientsβ requirements. Show less
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Amazon Seller Central Manager
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Jan 2023 - Present
β’ Manage end-to-end customer service experience on Amazon with an eye toward fast resolution of customer contactsβ’ Launch new products or promos for AB testing β’ Monitor inventory flows in/out of Amazonβ’ Manage brand registry and Amazon callsβ’ Monitors sales projections using system reports and tracking in Google Sheets.β’ Monitor product listings on Amazon for various issues including unauthorized changes, pricing errors, BuyBox suppressions. β’ Proactively alert teams about any issues and action them accordinglyβ’ List, update and edit existing catalogue listings and monitor contents in Amazonβ’ Optimize product detail pages (PDP) by adding images and improve contentβ’ Generate keyword ranking files; analyze and set appropriate target ranks for each keywordβ’ Select browse nodes for optimal search experience and best-seller badgeβ’ Open cases depending on necessity and as instructedβ’ Monitor existing cases and update our case management system for follow through by supervisorβ’ Monitor account health and metrics and proactively alert teams about any issues and action them accordinglyβ’ Creating and updating flat files with listing content Show less
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BRANDED
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Retail
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200 - 300 Employee
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Expert Amazon Seller Central Manager
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Aug 2021 - Nov 2022
β’ Keyword Research β’ Listing Creation and Optimizationβ’ PPC (Sponsored Ads)β’ Product Researchβ’ Competitor Analysisβ’ Finding and Negotiating Suppliersβ’ Customer Serviceβ’ Account Managementβ’ Account Health Managementβ’ Brand Managementβ’ Manage Profit and Loss Statementβ’ Daily and Weekly Reports Updateβ’ Inventory Managementβ’ Master Flat File Databaseβ’ Geo-Expansionβ’ Bulk Upload via Flat Fileβ’ Helium 10 Expertiseβ’ Excel Expertiseβ’ Case Opening and Solvingβ’ Amazon Listing via Flat File/ Reverse Flat File and Add a Product Featureβ’ Solve Suppressed and Stranded Listingsβ’ Solved Hijacking Issues with the Account Managerβ’ Category Analysis for Various Productsβ’ Profit Visualizationβ’ Keywords Rankingβ’ EBC Content Update (A+ and A+ Premium Content)β’ NetSuite Transfer Order and Purchase Order Creationβ’ Tableau for Data Analysisβ’ Storefront Advancementβ’ PPC Reporting and Managementβ’ Plan of Action to Increase Profitsβ’ Shipment Plansβ’ 3PL Managementβ’ Sales Growthβ’ COGS Calculationsβ’ Report Competitors (Protect against listing hijacking)β’ FBA lost & damaged units reconciliation Show less
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E-commerce Expansion Specialist
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Aug 2021 - Nov 2022
β’ Analyzing product level dataβ’ Investigating how and why product performance metrics (revenue, margin, keyword rank, TACoS, ACoS) are increasing and decreasingβ’ Daily monitoring of brand's key products & niches on Amazon to ensure products retain badges and adjust in a timely manner to the competitive landscape (price & coupon changes)β’ Coordinating with the brand manager to produce deeper brand-level and product-level strategies that require cross-functional support from internal teamsβ’ Synchronizing projects with several teams in order to achieve creative revamps, SEO revamps, change PPC strategies, pricing strategies etc. Show less
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Upwork
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United States
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Software Development
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700 & Above Employee
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Freelancer Social Media Manager
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2019 - 2022
Managed social media accounts and created social media for daily postings, Increased social media followings and clicks by 200%. Developed a social media strategy to increase the following of the company website. Regularly engaged with community on social media to increase awareness of new manufacturing projects and answer inbound questions via direct messages. Streamlined reporting of social media KPIs for each channel, including engagement, followers, lead, and ROI. Managed social media accounts and created social media for daily postings, Increased social media followings and clicks by 200%. Developed a social media strategy to increase the following of the company website. Regularly engaged with community on social media to increase awareness of new manufacturing projects and answer inbound questions via direct messages. Streamlined reporting of social media KPIs for each channel, including engagement, followers, lead, and ROI.
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VIDA & Co.
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United States
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Apparel & Fashion
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1 - 100 Employee
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Partnerships Manager
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Dec 2019 - Aug 2021
Create a systematic, process-driven approach to partner outreach and relationship management. Identify and source partnership opportunities through inbound lead follow-up and outbound cold calls, emails and client visits. Research partners, identify key players and generate interest. Collaborate with senior management and other marketing teammates to align our internal goals with new and existing partner relationships Negotiate and finalize deals in accordance with the companyβs contract guidelines and policies. Deliver a great experience to our partners when working with our organization - you will represent our brand and be our partnersβ liaison internally. Forecast, measure, and report the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships. Keep a great ongoing relationship with current partners and offer new ways to grow the partnership. Show less
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Amazon Supply Chain Management
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Dec 2019 - Aug 2021
β’ Fulfilling FBM and FBA Ordersβ’ Listing New Productsβ’ Updating FBM and FBA Inventoryβ’ Track Information Managementβ’ Optimize Content Listingβ’ Providing Answers to Customer Questionsβ’ Replying on Amazon Reviewsβ’ Dealing with Customer Feedbackβ’ Creating Product or Writing Contentβ’ Writing Email Marketing Messages
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Mantero Seta Spa
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Italy
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Textile Manufacturing
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100 - 200 Employee
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Textile Designer and Graphic Design Artist
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Jan 2018 - Jun 2019
Creation and development of designs or patterns which are either woven, knitted or printed on to or into cloth. I was tasked with understanding client briefs, conducting research, using software applications, such as computer-aided design (CAD, Photoshop, Illustrator), to visualize concepts, and creating samples. Creation and development of designs or patterns which are either woven, knitted or printed on to or into cloth. I was tasked with understanding client briefs, conducting research, using software applications, such as computer-aided design (CAD, Photoshop, Illustrator), to visualize concepts, and creating samples.
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Surge Marketplace
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Philippines
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Outsourcing/Offshoring
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500 - 600 Employee
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Operations Expert
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2018 - 2018
Managed a team of 19 operation associates, give work assignments and regularly evaluate employee performance. Receive and approve weekly timesheets and run bi-monthly payroll. Replenished and restocked store; kept records to ensure prompt reordering of in-demand merchandise. Offered stellar customer service, as needed along with being responsible for merchandise pricing and signage Managed a team of 19 operation associates, give work assignments and regularly evaluate employee performance. Receive and approve weekly timesheets and run bi-monthly payroll. Replenished and restocked store; kept records to ensure prompt reordering of in-demand merchandise. Offered stellar customer service, as needed along with being responsible for merchandise pricing and signage
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Alvisi & Alvisi
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Como Area, Italy
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Graphic Design Artist
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Feb 2017 - Nov 2017
Creation and development of designs or patterns which are either woven, knitted or printed on to or into cloth. I was tasked with understanding client briefs, conducting research, using software applications, such as computer-aided design (CAD, Photoshop, Illustrator), to visualize concepts, and creating samples. Creation and development of designs or patterns which are either woven, knitted or printed on to or into cloth. I was tasked with understanding client briefs, conducting research, using software applications, such as computer-aided design (CAD, Photoshop, Illustrator), to visualize concepts, and creating samples.
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Carlito Cafe
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Barangay Glan-Padidu
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Cafe and Social Media Facebook Manager
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Dec 2016 - Feb 2017
Recruiting and training employees, assigning tasks, enforcing cleaning and safety standards, conducting meetings, maintaining inventory, and ensuring a high level of customer satisfaction. Developing relevant content topics to reach the companyβs target customers. Creating, curating, and managing all published content (images, video, written). Designing, creating and managing promotions and social ad campaigns. Recruiting and training employees, assigning tasks, enforcing cleaning and safety standards, conducting meetings, maintaining inventory, and ensuring a high level of customer satisfaction. Developing relevant content topics to reach the companyβs target customers. Creating, curating, and managing all published content (images, video, written). Designing, creating and managing promotions and social ad campaigns.
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Education
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I.S.I.S. Setificio Paolo Carcano
Bachelor of Arts - BA, Fiber, Textile and Weaving Arts