Anu Hämäläinen

Project Manager at Helsingin kaupunkiympäristö - Helsingfors stadsmiljösektorn - Helsinki Urban Environment Division
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Contact Information
us****@****om
(386) 825-5501
Location
Helsinki, Uusimaa, Finland, FI

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Experience

    • Project Manager
      • Oct 2022 - Present

      Kiinteistöjen kehittämiseen liittyvät työt kuten kehittämisvaraukset ja kilpailut.

    • Vuorovaikutusasiantuntija / Citizen Engagement Specialist
      • Mar 2022 - Sep 2022

      Planning and implementing communication and citizen engagement in land use planning and environmental projects in Helsinki. I am a communications and participation specialist with experience in project management, content creation, social media and event and exhibition production supporting citizen participation in urban environment projects. I also have practical knowledge in coordinating marketing campaigns, fairs and international visits. I am M.Sc. in urban planning and B.Sc. in geography and tourism management and I am especially interested in participatory city planning and climate-smart solutions. My way to work is interactive, user-orientated and inventive.

    • Vuorovaikutussuunnittelija / Participation Planner
      • Jan 2018 - Mar 2022

    • Communications Planner
      • Jun 2017 - Dec 2017

    • Communications Planner
      • Dec 2014 - May 2017

      I focus on planning and producing events supporting public participation in urban planning e.g. City Planning Fair. Other main job tasks are both internal and external communications, marketing and international relations.

    • Exhibition Coordinator
      • Apr 2011 - Dec 2014

      As an Exhibition Coordinator I was responsible for daily operational actions at Laituri. I planned and coordinated customer service, future exhibitions and events at Laituri. I also planned and implemented communication, participation and marketing at Laituri including webpages, social networking, press realeases, add campaigns. Recruitment, scheduling and orientation for Laituri staff was part of my job.

    • Communications Assistant
      • Feb 2009 - Apr 2011

      My main job tasks in communications unit were updating Helsinki City Planning Department´s webpages and especially taking part in developing new Intranet. In addition to I handled purchase, budget monitoring, press releases and was part of publication production on daily basis. Internal customer service at the department and giving information at Laituri Information and Exhibition Hall was significant part of the job.

    • Participation Planner
      • Sep 2008 - Jan 2009

      In my work I focused on planning how inhabitants would better participate in city planning. Especially at the new Information and Exhibition Space Laituri which was my case study in my Master´s Thesis called Inhabintant´s Helsinki? - Case Study of Interaction in Urban Planning. (link to thesis in education part). Additionally I organized info events for local residents, wrote press releases and adds about current projects.

    • Information Advisor
      • Jun 2008 - Aug 2008

      Laituri was opened at the same time when I started my internship in a new public space concerning city planning in Helsinki. I gave information and guidance about current masterplans, traffic plans, architecture, future Helsinki and exhibitions mainly for inhabitants, tourists, students aswell as professionals.

    • Finland
    • Airlines and Aviation
    • 700 & Above Employee
    • Customer Service Agent
      • Apr 1999 - Mar 2008

      I worked as Check-in and Gate Officer serving passangers in variable and often challenging situations. I also trained new colleagues as Tutor. I worked as Check-in and Gate Officer serving passangers in variable and often challenging situations. I also trained new colleagues as Tutor.

Education

  • University of Helsinki
    Master of Science (MS), Regional Studies, Urban Planning
    2006 - 2010
  • University of Turku
    Bachelor of Science (BS), Geography
    2004 - 2006
  • HAAGA-HELIA University of Applied Sciences
    Bachelor of Hospitality Management / Restonomi AMK, Degree Programme in Hotel, Restaurant and Tourism Management
    1997 - 2002
  • Hochschule Heilbronn - Hochschule für Technik und Wirtschaft
    Tourismusmanagement
    1999 - 2000
  • Kouvolan liiketalousinstituutti
    Business and Administration / Merkonomi, Foreign Trade
    1994 - 1996
  • Kotkan Lyseon lukio
    High school graduate / Ylioppilas
    1991 - 1994

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