Mike Pittman
Product Management Consultant (Sr. Business Analyst) at DOOR3- Claim this Profile
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Bio
Will Millender
Although Mike and I did not work together daily, we worked together enough to know that he was great at his job. Anything that was requested for assistance with a client, whether it be advice handling the situation or taking on a problem itself, Mike was spot on and knowledgeable.
Jonathan Candelario
For close to 4 years I had the pleasure of working with Mike and reporting to him as my manager. A move across the country cut that time short but I'm 100% certain that if I were still in NYC we'd be working together. Because of Mike I was able to cultivate my skills at work and grow beyond my wildest dreams. The environment he cultivated for our team was one of hard work and dedication but also one of respect and transparency. This allowed not only myself but other members on the team to find a path at work that would result in success, across the board, for everyone involved. We were able to grow our analytical thinking and process alongside Mike but we also saw the proof of growth within our organization. Through Mike's hard work and leadership, the company arrived to double digit growth in client onboarding, retention, and revenue growth, Part of this was a result from Mike's engagement process he developed with the clients but also by establishing and meeting deadlines with the calmness to walk through delivery objectives both internally/externally. We were able to able to launch two of our main platforms because of Mike's Focus to the AGILE SDLC - our flagship SaaS along with our scalable eCommerce platform. Two products out of several projects totaling hundreds of sprints, epics, and planning out of incremental releases for our clients. Simply put, Mike is a champion for the business, it's people and it's goals. I look forward to one day working alongside Mike again. Any organization would be lucky to have him join their team.
Will Millender
Although Mike and I did not work together daily, we worked together enough to know that he was great at his job. Anything that was requested for assistance with a client, whether it be advice handling the situation or taking on a problem itself, Mike was spot on and knowledgeable.
Jonathan Candelario
For close to 4 years I had the pleasure of working with Mike and reporting to him as my manager. A move across the country cut that time short but I'm 100% certain that if I were still in NYC we'd be working together. Because of Mike I was able to cultivate my skills at work and grow beyond my wildest dreams. The environment he cultivated for our team was one of hard work and dedication but also one of respect and transparency. This allowed not only myself but other members on the team to find a path at work that would result in success, across the board, for everyone involved. We were able to grow our analytical thinking and process alongside Mike but we also saw the proof of growth within our organization. Through Mike's hard work and leadership, the company arrived to double digit growth in client onboarding, retention, and revenue growth, Part of this was a result from Mike's engagement process he developed with the clients but also by establishing and meeting deadlines with the calmness to walk through delivery objectives both internally/externally. We were able to able to launch two of our main platforms because of Mike's Focus to the AGILE SDLC - our flagship SaaS along with our scalable eCommerce platform. Two products out of several projects totaling hundreds of sprints, epics, and planning out of incremental releases for our clients. Simply put, Mike is a champion for the business, it's people and it's goals. I look forward to one day working alongside Mike again. Any organization would be lucky to have him join their team.
Will Millender
Although Mike and I did not work together daily, we worked together enough to know that he was great at his job. Anything that was requested for assistance with a client, whether it be advice handling the situation or taking on a problem itself, Mike was spot on and knowledgeable.
Jonathan Candelario
For close to 4 years I had the pleasure of working with Mike and reporting to him as my manager. A move across the country cut that time short but I'm 100% certain that if I were still in NYC we'd be working together. Because of Mike I was able to cultivate my skills at work and grow beyond my wildest dreams. The environment he cultivated for our team was one of hard work and dedication but also one of respect and transparency. This allowed not only myself but other members on the team to find a path at work that would result in success, across the board, for everyone involved. We were able to grow our analytical thinking and process alongside Mike but we also saw the proof of growth within our organization. Through Mike's hard work and leadership, the company arrived to double digit growth in client onboarding, retention, and revenue growth, Part of this was a result from Mike's engagement process he developed with the clients but also by establishing and meeting deadlines with the calmness to walk through delivery objectives both internally/externally. We were able to able to launch two of our main platforms because of Mike's Focus to the AGILE SDLC - our flagship SaaS along with our scalable eCommerce platform. Two products out of several projects totaling hundreds of sprints, epics, and planning out of incremental releases for our clients. Simply put, Mike is a champion for the business, it's people and it's goals. I look forward to one day working alongside Mike again. Any organization would be lucky to have him join their team.
Will Millender
Although Mike and I did not work together daily, we worked together enough to know that he was great at his job. Anything that was requested for assistance with a client, whether it be advice handling the situation or taking on a problem itself, Mike was spot on and knowledgeable.
Jonathan Candelario
For close to 4 years I had the pleasure of working with Mike and reporting to him as my manager. A move across the country cut that time short but I'm 100% certain that if I were still in NYC we'd be working together. Because of Mike I was able to cultivate my skills at work and grow beyond my wildest dreams. The environment he cultivated for our team was one of hard work and dedication but also one of respect and transparency. This allowed not only myself but other members on the team to find a path at work that would result in success, across the board, for everyone involved. We were able to grow our analytical thinking and process alongside Mike but we also saw the proof of growth within our organization. Through Mike's hard work and leadership, the company arrived to double digit growth in client onboarding, retention, and revenue growth, Part of this was a result from Mike's engagement process he developed with the clients but also by establishing and meeting deadlines with the calmness to walk through delivery objectives both internally/externally. We were able to able to launch two of our main platforms because of Mike's Focus to the AGILE SDLC - our flagship SaaS along with our scalable eCommerce platform. Two products out of several projects totaling hundreds of sprints, epics, and planning out of incremental releases for our clients. Simply put, Mike is a champion for the business, it's people and it's goals. I look forward to one day working alongside Mike again. Any organization would be lucky to have him join their team.
Experience
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DOOR3
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United States
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Software Development
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1 - 100 Employee
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Product Management Consultant (Sr. Business Analyst)
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Nov 2020 - Present
* Conduct discovery workshops with potential clients to create Feature Maps, User Flows, and Lean Canvas to outline a long-term product and company vision* Advise clients on product and feature roadmaps, define MVP, manage scope, and perform user story refinement* Created UAT process and templates for project teams that can be easily reused for future clients* Assisted with QA testing for web-based and iOS applications* Documented RESTfuI APIs and their JSON contracts to build integrations to 3rd party systems
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DOOR3 Client: VeroESG (Simplifying ESG for Private Equity)
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Jan 2022 - Feb 2023
* Engaged to create a SaaS product offering for private equity firms to survey their holdings to gather and dissect Environmental, Social, and Governance data* Created the product roadmap and defined MFP* Wrote Epics and decomposed them into detailed User Stories with acceptance criteria* Groomed the product backlog* Collaborated closely with business stakeholders and IT team members through the SDLC includingstory pointing, sprint planning, daily stand-ups, retrospectives, and demonstrations
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DOOR3 Client: ResCentric (Real Estate Climate Risk Analysis)
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Jun 2021 - Feb 2023
* Led the creation of a SaaS solution to surface asset-level property risk to real estate investors based on predicted climate change scenarios* Drove the full product development lifecycle in a ‘start-up’ team environment leveraging data points from external partners collected through APIs* Product consolidated data and provided analytics on the probability of damage exposure to the property and estimated expenses related to damage impact providing property owners with insight to determine appropriate mitigation measures* Created the product roadmap* Defined the product MVP and ensured prioritization of the backlog to deliver in scope* Wrote Epics and decomposed them into detailed User Stories with acceptance criteria* Collaborated closely with Software Engineering and QA Testing team members participating in Agile ceremonies including story pointing, sprint planning, daily stand-ups, retrospectives, and demonstrations
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DOOR3 Client: MountainSeed (Commercial & Real Estate Appraisal Management)
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Jul 2021 - Jan 2022
* Client was leveraging a packaged software application that constrained their business process to capabilities within the software package* Objective of the engagement was to design a new SaaS solution that would enable the organization to optimize its business processes with a software solution that would support their actual business requirements* Led the initial discovery phase* Elicitated requirements from the business stakeholder community and assisted in the design of theUser Interface* Facilitated significant organizational change during this project when reluctance to change processes from the historical workaround solution was encountered across the company* The product had unique data privacy and security requirements to meet regulatory compliance; theproduct enabled banks to find appraisers to appraise properties without disclosing to the bank which appraiser was selected to prevent bias
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DOOR3 Client: Doctors Without Borders
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Mar 2021 - Jun 2021
* Focused on re-design of a Web Portal to optimize User Experience for knowledge and content management strategy that was highly configurable* Portal provided collected journal research articles, medical conference materials, research studies, etc. that were cataloged, and indexed* Engaged during the requirements gathering/discovery phase of the project* Defined objectives and captured them in Epic format* Decomposed into detailed user stories and collaborated with UX Design team
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Madison Recognition
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Director of Product Management
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Jun 2018 - Jul 2020
* Managed an international team of Business Analysts, QA analysts, and UI/UX designers* Reduced turnover by rewarding results and creating an environment of open communication and psychological safety* Directed manual and automated QA testing & User Acceptance Testing including creation and execution of test cases and test scripts* Planned sprints, mediated retrospectives, and moved projects through the Agile SDLC utilizing both Scrum and Kanban methodologies* Liaised with Product Owner and stakeholders to create product roadmaps, define MVP, and set feature priority* Executed discovery and requirements gathering by collaborating with departments across the company including Development, QA, Database Administration, Network Operations, and Global e-Commerce teams* Prepared user stories and supporting artifacts for product development and design* Reduced customer support staff over 40% by implementing an industry-standard help desk platform* Documented RESTful APIs and their JSON contracts to build a help desk integration between modern and legacy systems to improve the end-user’s customer support experience
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Manager Product Management
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Apr 2016 - Jun 2018
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Product Manager
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Jan 2014 - Apr 2016
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Higher One
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United States
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Higher Education
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100 - 200 Employee
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Business Analyst / Project Manager
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May 2009 - Oct 2013
- Spearheaded product initiatives such as mobile applications and website, remote deposit functionality, and website enhancements - Proposed new features and upgrades based on market research and knowledge - Launched new initiatives and improved upon existing products based on usage, A/B testing, and customer feedback - Increased deposits by $4 million in the year following the launch of “Cash-In” with Green Dot MoneyPak - Grew check deposits by $2 million in the two years following the launch of “Easy Deposit” remote check deposit tool - Proposed requirements for banking system changes related to new and updated federal regulations - Translated user stories and business requirements to create detailed functional requirements - Served as liaison between customers, marketing, project stakeholders, and technical resources for product development
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Sterling Savings Bank
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Banking
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300 - 400 Employee
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Business Systems Analyst
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Mar 2007 - Apr 2009
- Conducted data conversion of consumer bill pay system with 99.98% accuracy - Project leader for software upgrades, new feature implementation, and system integrations - Coordinated consumer and business data transition for banking system upgrades and integration with acquired financial institutions - Created test scripts for new products and product improvements - Authored business requirements to integrate new and existing systems to improve processes Wrote technical documentation of procedural changes and customer-facing communications for new functionality
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Railinc Corp.
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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Business Analyst, Product Support Analyst
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Jan 2002 - Dec 2006
- Facilitated client focus groups to understand desired product features - Documented new requirements for proposed product functionality - Created project plans, statements of work, business requirements, and feature documentation - Second-level support for RailSync suite of web-based applications - Performed Electronic Data Interchange (EDI) research and conversion using Data Junction software package - Documented and implement training plans for new customers and employees - Facilitated client focus groups to understand desired product features - Documented new requirements for proposed product functionality - Created project plans, statements of work, business requirements, and feature documentation - Second-level support for RailSync suite of web-based applications - Performed Electronic Data Interchange (EDI) research and conversion using Data Junction software package - Documented and implement training plans for new customers and employees
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Education
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1996 - 2001
North Carolina State University
Bachelor of Science (B.S.), Multidisciplinary Studies
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