Lauren Romano

Leasing Consultant at Kamson Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Williamstown, JE

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Experience

    • Real Estate
    • 1 - 100 Employee
    • Leasing Consultant
      • Jun 2019 - May 2023

      Williamstown, New Jersey, United States Responsible for renting out housing properties and assisting tenants with their needs. Daily duties include meeting with prospective tenants to determine lease terms, receiving security deposits, and coordinating with current tenants to discuss lease changes. Including, but not limited to, meeting with potential renters and guiding them on tours of available units, as well as following up on leads for potential renters

    • United States
    • Construction
    • 1 - 100 Employee
    • Maintenance Customer Service & Schedule Coordinator
      • Jun 2017 - Sep 2018

      Glassboro, NJ Responded to inquiries, researched and resolved problems related to transactions handled by the department. Prepared and sent service quotes and updates to customers daily while maintaining a active log and followed up on service quotes pending to be approved. Created work orders for all upcoming services. Closed out calls with customers after work has been completed with either a follow up phone call or e-mail. Generated and submitted invoices based upon completion of services. Processed… Show more Responded to inquiries, researched and resolved problems related to transactions handled by the department. Prepared and sent service quotes and updates to customers daily while maintaining a active log and followed up on service quotes pending to be approved. Created work orders for all upcoming services. Closed out calls with customers after work has been completed with either a follow up phone call or e-mail. Generated and submitted invoices based upon completion of services. Processed accounts receivable and accounts payable. Coordinated materials supply with vendors to maintain efficient operations and meet schedule deadlines. Approved weekly time sheets for 11 maintenance employees. Managed daily crew dispatching and occasional problem solving or giving crew redirection. Ensured that equipment and materials are prearranged for production

    • Office Adminstrative Assistant
      • Feb 2017 - Jun 2017

      Glassboro, NJ 08028 Displayed a high level of customer service by providing phone reception for office. Answered and managed incoming and outgoing calls while recording accurate messages. Ordered and distributed office supplies while adhering to fixed office budget. Providing ongoing client communication throughout projects.

    • Banking
    • 700 & Above Employee
    • Head Teller
      • Sep 2013 - Aug 2016

      Woodstown, NJ Supervised entire teller line and 8 tellers. Balanced ledger accounts, proof errors, and return items. Completed the daily Branch Settlement and General Ledger Accounts, including oversight for correcting previous business day's teller error entries. Monitored Branch Operating Risk Loss accounts and maintains Teller Over and Short reports. Oversaw and trained tellers to ensure all Policies & Regulations were being followed. Involved in staffing decisions, interviews, work schedules, promotions,… Show more Supervised entire teller line and 8 tellers. Balanced ledger accounts, proof errors, and return items. Completed the daily Branch Settlement and General Ledger Accounts, including oversight for correcting previous business day's teller error entries. Monitored Branch Operating Risk Loss accounts and maintains Teller Over and Short reports. Oversaw and trained tellers to ensure all Policies & Regulations were being followed. Involved in staffing decisions, interviews, work schedules, promotions, hiring, cross training, and assignments of responsibilities. Assisted with the completion of semiannual and annual performance reports for each teller in a timely manner. Actively participated in and responsible for branch sales meetings topics, sales training and sales coaching. Head Vault Custodian, which included weekly shipments and orders of cash and coin, preparing cash and coin orders for all teller’s tills, responsibility for end of day settlement of vault cash, and maintained set monthly cash averages for entire branch. Oversight of daily timed sensitive ATM settlements and maintained cash level. Worked hand in hand with computer programs such as MS Outlook, Word, and Excel to settle reports, effectively communicate with all staff members, and create outlines for weekly sales training. Expected to meet Monthly Sales Goals as well as assist tellers in meeting their monthly referrals and goals.

    • Customer Service Representative
      • Jan 2013 - Sep 2013

      Woodstown Provided above and beyond and sincere customer service. Established rapport, defined needs, explained solutions,handled resistances and recommends action to customers. Opened new accounts and cross-sold additional products that would satisfy and benefit the customers. Maintained knowledgeable of all consumer products and any promotion details in order to accurately relay it to our customers. Maintained an active registration status with NMLS. Offered and processed credit cards, mortgages, and… Show more Provided above and beyond and sincere customer service. Established rapport, defined needs, explained solutions,handled resistances and recommends action to customers. Opened new accounts and cross-sold additional products that would satisfy and benefit the customers. Maintained knowledgeable of all consumer products and any promotion details in order to accurately relay it to our customers. Maintained an active registration status with NMLS. Offered and processed credit cards, mortgages, and loans applications as well as handling loan closing documents. Proficient in Federal Banking Regulations. Assisted in the branches sales promos, direct mail,and call lists to inform all local and potential customers. Maintained my notary seal and stamp while following policy and procedures for all customers. Expected to meet required Monthly Sales Goals of Cash Management products and loan revenue referrals.

    • Teller/Backup Head Teller
      • Nov 2008 - Jan 2013

      Woodstown Accurately performs teller transactions in accordance with bank policies and procedures. Transactions include but are not limited to deposits, withdrawals, official checks, loan payments and other ancillary services in a timely manner. Responded to customer inquiries via telephone. Balanced assigned Till in an accurately and timely fashion. Processed night deposits, opened and closed the vault, settled the ATM daily and processed any deposits, and accurately completed all logs and sheets with… Show more Accurately performs teller transactions in accordance with bank policies and procedures. Transactions include but are not limited to deposits, withdrawals, official checks, loan payments and other ancillary services in a timely manner. Responded to customer inquiries via telephone. Balanced assigned Till in an accurately and timely fashion. Processed night deposits, opened and closed the vault, settled the ATM daily and processed any deposits, and accurately completed all logs and sheets with all information in compliance with policy and procedure. Exercised good listening skills, asking clarifying questions, identified needs, and cross-sold products that would provide solution and benefits for our customer, as well as reaching monthly sales goals. Vault Custodian Responsibilities when Head Teller was absent. Expected to meet required Monthly Sales Goals of 8 product referrals.

Education

  • Woodstown High School
    Dipolma, 3.1 GPA
    2005 - 2009
  • Atlantic County School of Professionalism
    Real Estate and Insurance
    2019 - 2019

Community

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