Experience

CRITERION Csoport

• Hungary
• Security and Investigations
• 1 - 100 Employee

• Director of Customer Relations at CRITERION Security Services Ltd.

  • Mar 2018 - Present



G4S

• United Kingdom
• Security and Investigations
• 700 & Above Employee

• • Oct 2014 - Present

  - Working in domestic and also international security services field- Being a point of contact to priority customers and resolving any issues that they have- Create business proposals for new and existing key costumers of the whole department- Dealing with buyers, store managers and regional managers of major retail chains- Working in bank sector and with Embassies- Keeping up to date with market trend and competitor activity- Making tenders in reference monitoring services- Identifying and assessing the key client’s critical needs- Providing technical customer support as necessary- Set and achieve financial targets of the Hungarian and also International parent group- Working with Salesforce CRM system Show less

• • Jan 2013 - Sep 2014

  - Working in domestic and also international security (residential and key sector) field- Setting up a powerful sales team- Team leading (10-12 heads) as a sales director- Create business proposals for new and existing costumers- Dealing with buyers, store managers and regional managers of major retail chains- Working in bank sector and with Embassies- Keeping up to date with market trend and competitor activity- Making tenders in reference monitoring services- Identifying and assessing the key client’s critical needs- Providing technical customer support as necessary- Networking with business partners and customers.- Monitoring the effectiveness of any marketing campaigns- Performance of marketing activities (sales campaigns, web pages)- Working with Salesforce CRM system Show less



E.ON

• Germany
• Utilities
• 700 & Above Employee

• International Key Account Manager

  • Jun 2011 - Jan 2013

  - Working in domestic and international electricity and natural gas delivery field - Offering products and services to both potential and existing key customers - Keeping up to date with market trend and competitor activity - Identifying and assessing the key client’s critical needs - Forecasting and tracking key account metrics - Organize sales campaigns - Working in multinational environment and sales team - Working in domestic and international electricity and natural gas delivery field - Offering products and services to both potential and existing key customers - Keeping up to date with market trend and competitor activity - Identifying and assessing the key client’s critical needs - Forecasting and tracking key account metrics - Organize sales campaigns - Working in multinational environment and sales team



Multi Alarm Zrt.

• Hungary

• Key Account Manager

  • Mar 2003 - May 2011

  - Working in domestic security field - Leading sales team (6-7 heads) as a professional controller - Offering security products and services to both potential and existing customers (alarm systems, camera systems, monitoring services) - Dealing with buyers, store managers and regional managers of major Retail Chains and Banks - Keeping up to date with market trend and competitor activity - Making tenders in reference monitoring services - Identifying and assessing the key client’s critical needs - Providing technical customer support as necessary Show less