Experience

Nordic Investment Bank

• Finland
• Banking
• 300 - 400 Employee

• IT Specialist (Solutions)

  • Aug 2023 - Present

  Helsingfors, Nyland, Finland



Hanken School of Economics

• Finland
• Higher Education
• 100 - 200 Employee

• IT Planner

  • Dec 2020 - Dec 2022

  Helsingfors, Södra Finland, Finland



Rederiaktiebolaget Eckerö

• Finland
• Maritime Transportation
• 1 - 100 Employee

• Support Technician / SharePoint administrator

  • Sep 2012 - Dec 2020

  Mariehamn Internal support for the employees, focusing on Microsoft online products. Main administrator, designer and trainer for SharePoint online and Microsoft Teams.



Universal Telecom

• Portugal
• Telecommunications
• 1 - 100 Employee

• Coach/Trainer

  • Feb 2010 - Jan 2012

  Madeira, Portugal Worked as a coach and trainer for the customer- and technical support team for an international telecom company based in Madeira, Portugal.



Universal Telecom

• Team Leader

  • 2009 - 2010

  Madeira, Portugal Team-leader for the Swedish Customer Support team in Funchal, Madeira.



Dell Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Communication Coach

  • 2006 - 2008

  Stockholm, Sweden Coaching support personnel in troubleshooting, customer interactions and communciation skills. Located in Stockholm, working with and constantly visiting teams in Sweden, Finland and Holland (Amstedam).



SYKES

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Training & Quality Coordinator

  • 2003 - 2006

  Responsibility for the training for several accounts, both hardware and software support personnel. I did also work quite much planning and improving the training material for the different support accounts.



Kungsvägens Skola

• Drama Teacher

  • Sep 2002 - Dec 2002

  Drama teacher - Performing arts, introduction to Drama and stage performance.



World Wide Management Finland

• Sales Manager

  • Mar 1999 - Mar 2000

  Organizing and planning tours for both domestic and international arists visiting Finland - Full responsibility for the sales team. Did also some tour management throughout the country. Prior to this position I worked part time within the music industry (mainly in sales) for about three years.