Senior Solutions Consultant

• Feb 2023 - Present

Vivun is the world’s leading provider of PreSales software. Our AI-powered platform includes solutions for PreSales Operations, Demo Automation, and aligning Sales with Product teams. Revenue leaders can now drive growth efficiently by scaling their technical selling efforts, maximizing every R&D investment and de-risking their deals. Customers include Snowflake, Zoom, Okta, Elastic, ADP, Coupa, and Harness. To learn more visit www.vivun.com.

Co-Chair of Vivun WISE Chapter

• Jan 2022 - Present

Dedicated to fostering an inclusive, global network of Women In Solution Excellence to provide a space to connect across the PreSales industry and inspire the next generation of females in the field.

Solutions Consultant

• Jul 2021 - Jan 2023

Backed by Menlo, Accel, Tiger Global, Salesforce Ventures, Atlassian Ventures, and Unusual Ventures, Vivun equips PreSales and revenue leaders with the world's first Buyer Experience platform that lets them run their team as a business, create product-field alignment, and deliver transparent evaluations.

Sales Engineer - Strategic Accounts

• Nov 2020 - Jul 2021

Sales Engineer - Enterprise West

• Feb 2020 - Nov 2020

-Ranked #2 globally in FY21 in closed ACV and #3 in closed Opportunities spanning multiple customer segments, GTM motions, and industries-Presented with company-wide Q2FY21 Z-Awesome Award, CRO-selected Q2FY21 Top SE Award, & peer-nominated Q3FY20 SE Rockstar Awar

Sales Engineer - NAA Install Base

• Nov 2018 - Feb 2020

SME - Zuora Billing

• Feb 2018 - Nov 2018

-Awarded ZSE Demo Program winner for delivering the best end-to-end demo tailored to customer requirements

Customer Success Manager

• Nov 2017 - Feb 2018

Zuora, the leading Subscription Economy® evangelist, provides the only SaaS platform that automates all subscription order-to-cash operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage. Zuora serves nearly 1,000 companies around the world in a wide range of industries, including Box, Komatsu, Rogers, Schneider Electric, Toshiba, Xplornet and Zendesk. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Show less

Customer Experience Account Executive - SMB

• Jun 2016 - Nov 2017

Supporting early-stage to medium-sized businesses in Colorado to help realize their top-line revenue and margin growth goals.-#1 rep on Rocky Mountain SMB team in the number of closed transactions and net-new closed transactions-Awarded Oracle Applications Employee of the Month for closing $114k ACV across 3 solutions, December 2016Responsible for Oracle’s Customer Experience (CX) Suite – a complete set of best-in-class, integrated, cloud-enabled solutions that encompass the entire customer journey. Throughout the customer lifecycle, across all channels and devices, Oracle helps you break down organizational barriers so you can connect engagements, build advocacy, and grow revenue.Areas of specialization include:☁ Customer Service Automation [ Oracle Service Cloud – RightNow Technologies ]☁ Field Service Automation [ Oracle Field Service Cloud – TOA Technologies ]☁ Customer Relationship Management [ Oracle Sales Cloud ]☁ Sales Performance Management [ Incentive Compensation | Territory & Quota Mgmt ]☁ Social Cloud [ Social Listening | Engagement & Monitoring | Content Publishing ]☁ Configure, Price, Quote [ Oracle CPQ Cloud – BigMachines ]☁ Commerce Cloud [ B2C | B2B ]☁ Email Marketing Automation [ Oracle Marketing Cloud – Eloqua ] Show less

Enterprise Customer Experience Account Executive - Service Automation, Utilities

• Jun 2014 - Jun 2016

Partnering with Fortune 500 companies to drive revenue growth and improve operational efficiency across Web, Social, Field Service, Mobile, and Call Center environments. Actively supporting Utilities organizations to improve customer experience, employee satisfaction, and field service & dispatch. Areas of Specialization:- Oracle Service Cloud (formerly RightNow Technologies)- Electric, Gas, Water, Waste- Operational Efficiency- Service Automation- Field Service Optimization - Mobile Workforce Management- Dispatcher Response- Knowledge Management- IT and HR Helpdesk- CX Journey Mapping Show less

Customer Experience Account Executive - Healthcare

• 2013 - Jun 2014

Collaborated exclusively with Healthcare Executives of Payer and Provider organizations as a Patient Experience evangelist. Successfully leveraged Oracle CX solutions with a focus on clients' strategic goals to streamline internal processes, improve patient satisfaction scores, transform contact centers into profit centers, and automate pre- and post-discharge management processes.Areas of Specialization:-Patient/Member Experience-SaaS-CRM-Social Media Enablement-CRM-HCAHP Scores-Call Centers-Pre- and Post-Discharge Management-Nurse Rounding Tools-Case Management-Marketing Strategies-Lean Healthcare-Six Sigma Show less

Oracle Sales Academy

• Jul 2013 - Sep 2013

Member of Oracle Direct Class Of 2013, Oracle's flagship training academy for sales, social solutions and social evangelism; 10-week, highly-concentrated program designed to develop first-class IT professionals through specific product training and sales processes

Research Assistant

• May 2012 - Jun 2013