Experience

FNTS

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• NOC Analyst

  • Apr 2023 - Present



Nebraska Book Company, Inc.

• Wholesale
• 200 - 300 Employee

• Mainframe Analyst / Support

  • Aug 2015 - Mar 2023

  Monitoring and analyzing mainframe system performance, identifying, and addressing potential issues.Overhauled a daily schedule with over 300 processes to complete without errors or exceptions.Providing recommendations for improving mainframe system functionality and efficiency. Educating a third party on steps and techniques necessary to complete mainframe-related tasks.

• Mainframe Operator

  • Nov 2008 - Aug 2015

  Maintain multiple logs, print/deliver reports, communicate with programmers and accountants.Received company phone to provide on-call, after hours, support.Formulate multiple policies regarding daily and special tasks or requests.Considered essential personnel in a building of 650 people.Flexibility and adaptability have resulted in extra duties.



Play N Trade Video Games

• United States
• Retail
• 1 - 100 Employee

• Retail Sales Associate

  • Feb 2008 - Jan 2011

  Used a database to price new and used video games to buy or sell to customers. Organized and managed a gaming competition with 24 participants. Alphabetically arranged 500+ items by title by system. Used a database to price new and used video games to buy or sell to customers. Organized and managed a gaming competition with 24 participants. Alphabetically arranged 500+ items by title by system.



Hy-Vee, Inc.

• Retail
• 700 & Above Employee

• Cashier

  • Dec 2002 - Aug 2008

  Operate cash register, friendly communication with customers, replenish shelves. Chosen over other co-workers to fulfill extra duties due to quality. Recognized as the most efficient and timely employee. Operate cash register, friendly communication with customers, replenish shelves. Chosen over other co-workers to fulfill extra duties due to quality. Recognized as the most efficient and timely employee.