Experience

Toyota of Orlando

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Internet Sales Specialist

  • Apr 2019 - Present

• Internet Sales Specialist

  • Apr 2019 - Present

• Internet Sales Specialist

  • Apr 2019 - Present

• Internet Sales Specialist

  • Apr 2019 - Dec 2021



Orlando Harley-Davidson

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• BDC Agent

  • Aug 2021 - Present



Holiday Inn Express

• United States
• Hospitality
• 700 & Above Employee

• Front Desk Supervisor / Sales Coordinator

  • May 2015 - Feb 2019

  ● Managed business account, setting up invoices and collecting payments. ● Coordinated with room service, housekeeping, maintenance and security to meet all guest needs. ● Prepared weekly employee work schedules for team members. ● Check guests in an out of the hotel, made reservations and processed payments. ● Coordinated sales files, filing important documents and communicating relevant information in CMS, PMS, Quore, HSP. ● Ensured the adequacy of sales-related materials and communications to departments and clients. ● Performed after-sales support when requested. ● Stored and sorted financial and non-financial data in electronic form and present reports. ● Informed and trained front desk of groups and LNR procedures. ● Assisted in the preparation and organizing of promotional material or guest relation events, such as guest of the day, scavenger hunt, sales calls. ● Ensured adherence to laws and policies per IHG. Show less



Hilton Grand Vacations

• United States
• Hospitality
• 700 & Above Employee

• Housekeeping Supervisor

  • Aug 2018 - Nov 2018

  Ocean Oak Resort (Housekeeping Department was transferred to a 3rd Party) ● Inspected the work of the housekeeping staff to make sure that they were properly cleaning. ● Communicated to staff about issues and concerns from the guest to continue to provide an excellent experience. ● Attended leadership trainings and seminars to bring back to my team and co supervisors. ● Completed reports, verified status reports, reported status of all assigned rooms to Front Desk and inputted into automated computer system. Show less



The Spa on Port Royal Sound

• Hilton Head Island

• Assistant Office Manager

  • Jan 2018 - Jun 2018

  ● Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving. ● Ordered all office supplies including ink cartridges, toner, and paper. ● Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities. ● Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving. ● Ordered all office supplies including ink cartridges, toner, and paper. ● Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities.



Sonesta Resort Hilton Head Island

• Hilton Head Island

• Housekeeping Supervisor

  • Sep 2014 - Aug 2016

  ● Trained and mentored all new personnel to maximize quality of service and performance. ● Maintained controls over expenses and inventory for optimal budget tracking. ● Completed schedules, shift reports and other business documentation ● Worked with front desk to respond promptly to all guest requests. ● Trained and mentored all new personnel to maximize quality of service and performance. ● Maintained controls over expenses and inventory for optimal budget tracking. ● Completed schedules, shift reports and other business documentation ● Worked with front desk to respond promptly to all guest requests.