Experience

Prince Of Peace Catholic Church

• Religious Institutions
• 1 - 100 Employee

• Facilities Manager

  • Oct 2015 - Present



Interline Logistics Group DBA ILG Inc

• IT Manager / Operations Support

  • Sep 2004 - Apr 2015

  Carrier Representative Regional Team LeaderInformation Systems / Technology Manager Terminal Operations Manager• Saved the company $9,000 per year by providing desktop support and server administration.• Network administrator on Windows Small Business 2008 server.• Created and maintained more than 40 company network users and email accounts and more than 30 distribution and security groups utilizing Microsoft Active Directory and Exchange.• Setup and managed remote user access to server based data and applications for 20 users on 15 workstations.• Purchased, setup, and maintained 40 business desktop computers, locally and remote, to meet operational and business requirements including upgrading and replacing hardware.• Responsible for troubleshooting basic network, software, and network peripheral problems.• Coordinated with multiple outside vendors for the purchase and support of all computer software and hardware.• Performed virus detection and removal.• Administered the company Voice-Over IP telephone server including adding phones to the system, setting up new users, and creating and managing voice mail boxes.• Coordinated all company requirements for voice, data, and cellular service with multiple outside vendors and support agencies.• Performed the transfer of historical financial and operational data from a server based Transportation Management System to a cloud based system..



United States Marine Corps

• United States
• Armed Forces
• 700 & Above Employee

• Logistics/Information Systems Management

  • Aug 1989 - Sep 2004

  Information Systems Support Chief Help Desk Supervisor Terminal Area Security OfficerMaintenance and Supply Management OfficerMaintenance and Supply Management Chief Logistics Chief • Awarded 3 Navy and Marine Corps Achievement Medals for above and beyond performance of duties.• Spearheaded the operational test, analysis, and review of equipment support information systems used to evaluate performance, reliability and availability of equipment and repair parts.• Managed daily Help Desk operations consisting of 10 employees, 19 servers, and over 2,100 clients and users.• Resolved customer and support issues to ensure timely distribution of knowledge and positive impact on customer satisfaction.• Researched, resolved, and responded to questions received via telephone calls, emails, and callbacks in a timely manner.• Supervised functional system administrators with the creation, registration, and privileges of over 2,100 network user accounts.• Communicated operational requirements and procedures in documents.