Experience

VODEC

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Supported Employment Specialist

  • Jan 2018 - Present

  Greater Omaha Area Assist professionals from a wide variety of fields, such as psychology, rehabilitation, or social work, to provide services to persons with disabilities. Assist clients in identifying and accessing available benefits and social and community services. Assist other professionals and clients with developing, organizing, and implementing program plans.



Developmental Sevices of Iowa

• United States
• Individual and Family Services
• 1 - 100 Employee

• Direct Support Professional

  • Mar 2015 - Present

  Council Bluffs, IA



Ron Did it Design

• Owner/ Self Employed

  • May 2008 - Present

  Ron Did it Design is a small and flexible website/graphic design and marketing company. We have a love and passion for seeing small businesses succeed. We promise to be open, transparent and, above all, listeners. We offer website design and consultation, overall marketing strategies including e-marketing and company identity development. We work very closely with our customers to help establish and further their brand identity in order to increase their market share.



Heather Barnhill Farm Bureau Financial Services Agency

• Sales Associate

  • Feb 2015 - Mar 2015

  18111 Q St, Omaha, NE 68135



AAA Life Insurance Company

• United States
• Insurance
• 500 - 600 Employee

• Member Services Advocate

  • May 2012 - Feb 2015

  Greater Omaha Area Operating within the core values and operating principles of AAA Life Insurance, the Member Service Advocate is responsible for generating enrollments and providing customer service through inbound calling programs which includes performing a variety of activities. The goal is to exceed member expectations for the products we market and the services we provide and allow them an easy way of doing business with AAA Life Insurance Company.



Celebrity Staff

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Contract Work

  • Mar 2011 - May 2012

  As an employee of Celebrity Staff I have been on assignment that range from call facilitation for a company that provides health interviews for life insurance underwriting to bidding at tax auctions. It allows me to gain valuable experience in the work place and develop new skills as well as hone those that I already have.



Linkedin

• IT Services and IT Consulting
• 1 - 100 Employee

• Global Customer Operations Representative

  • Jul 2011 - Mar 2012

  Greater Omaha Area • Respond to service requests and customer inquiries via telephone and email. • Answer questions and help resolve issues. • Serve as the single point of resolution for the customer. • Assist customers with product information and site navigation. Ensure that new customers are familiar with LinkedIn procedures and processes that will impact their ability to manage their on-line businesses. • Research and resolve inquiries verbally, in writing, and on-line. • Provide feedback… Show more • Respond to service requests and customer inquiries via telephone and email. • Answer questions and help resolve issues. • Serve as the single point of resolution for the customer. • Assist customers with product information and site navigation. Ensure that new customers are familiar with LinkedIn procedures and processes that will impact their ability to manage their on-line businesses. • Research and resolve inquiries verbally, in writing, and on-line. • Provide feedback to management regarding necessary changes and updates; including upgrades, functionality and customer care issues. • Responsible for attending ongoing training and developing knowledge relating to business networking, recruiting and placement. • Accurately record customer trends using internal tools. Show less



Hooper Holmes

• United States
• Hospitals and Health Care

• Call Facilitator

  • Mar 2011 - Jun 2011

  Greater Omaha Area



BedsPlus of South Carolina

• Internet Marketing/ Webmaster

  • Oct 2004 - Nov 2008

  Further brand identity for the company by establishing a web presence, online advertising campaigns, monitoring and giving statistical feedback to the company regarding web traffic and revenues generated through those campaigns.