Julia Oster
Assistant Manager/ Visual Merchandising Manager at Citizen Supply- Claim this Profile
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Bio
Darby Fly
Julia has been a delight to work with, both as a coworker and an assistant. From the day she came on board as a keyholder, she's always advocated for better, more efficient processes and innovated in every role she's filled. Before Julia worked at Citizen Supply, I distinctly remember her coming into the store and inquiring about hiring opportunities. I knew with that first interaction that she would be a great fit at Citizen Supply. Our 2020 holiday pop-up included plants for sale, and Julia immediately jumped at the opportunity to monitor the health and visual standards of every single house plant that came through the door. She was committed to this role the entire time we carried plants in the store. Her dedication and perseverance, along with her innate visual abilities, made her an obvious choice when I took on a Visual Merchandising Assistant. In her merchandising role, Julia has only grown creatively. She completes all her projects to the highest standard and with a visual signature that is uniquely her. Her ability to adapt and work within a very tight budget while balancing the various needs of over 200 vendors is nothing short of remarkable and a trait that could benefit any organization.
Darby Fly
Julia has been a delight to work with, both as a coworker and an assistant. From the day she came on board as a keyholder, she's always advocated for better, more efficient processes and innovated in every role she's filled. Before Julia worked at Citizen Supply, I distinctly remember her coming into the store and inquiring about hiring opportunities. I knew with that first interaction that she would be a great fit at Citizen Supply. Our 2020 holiday pop-up included plants for sale, and Julia immediately jumped at the opportunity to monitor the health and visual standards of every single house plant that came through the door. She was committed to this role the entire time we carried plants in the store. Her dedication and perseverance, along with her innate visual abilities, made her an obvious choice when I took on a Visual Merchandising Assistant. In her merchandising role, Julia has only grown creatively. She completes all her projects to the highest standard and with a visual signature that is uniquely her. Her ability to adapt and work within a very tight budget while balancing the various needs of over 200 vendors is nothing short of remarkable and a trait that could benefit any organization.
Darby Fly
Julia has been a delight to work with, both as a coworker and an assistant. From the day she came on board as a keyholder, she's always advocated for better, more efficient processes and innovated in every role she's filled. Before Julia worked at Citizen Supply, I distinctly remember her coming into the store and inquiring about hiring opportunities. I knew with that first interaction that she would be a great fit at Citizen Supply. Our 2020 holiday pop-up included plants for sale, and Julia immediately jumped at the opportunity to monitor the health and visual standards of every single house plant that came through the door. She was committed to this role the entire time we carried plants in the store. Her dedication and perseverance, along with her innate visual abilities, made her an obvious choice when I took on a Visual Merchandising Assistant. In her merchandising role, Julia has only grown creatively. She completes all her projects to the highest standard and with a visual signature that is uniquely her. Her ability to adapt and work within a very tight budget while balancing the various needs of over 200 vendors is nothing short of remarkable and a trait that could benefit any organization.
Darby Fly
Julia has been a delight to work with, both as a coworker and an assistant. From the day she came on board as a keyholder, she's always advocated for better, more efficient processes and innovated in every role she's filled. Before Julia worked at Citizen Supply, I distinctly remember her coming into the store and inquiring about hiring opportunities. I knew with that first interaction that she would be a great fit at Citizen Supply. Our 2020 holiday pop-up included plants for sale, and Julia immediately jumped at the opportunity to monitor the health and visual standards of every single house plant that came through the door. She was committed to this role the entire time we carried plants in the store. Her dedication and perseverance, along with her innate visual abilities, made her an obvious choice when I took on a Visual Merchandising Assistant. In her merchandising role, Julia has only grown creatively. She completes all her projects to the highest standard and with a visual signature that is uniquely her. Her ability to adapt and work within a very tight budget while balancing the various needs of over 200 vendors is nothing short of remarkable and a trait that could benefit any organization.
Experience
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Citizen Supply
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United States
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Retail
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1 - 100 Employee
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Assistant Manager/ Visual Merchandising Manager
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Jan 2022 - Present
The Assistant Store Manager/ Visual Merchandising Manager is responsible for leading the floor staff, with a hyper-focus on customer experience and visual merchandising. This means managing the performance of the floor staff within their roles, as well as ensuring day-to-day store operations are completed with excellence while overseeing the team and guest experience. Additionally, the Visual Merchandising Manager is responsible for developing and implementing the visual strategy for the sales floor. This role is dedicated to creating and upkeeping a beautiful environment for everyone who enters Citizen Supply, keeping both guest experience and our brands' storytelling at the forefront. It requires a partnership with the Retail Operations Manager as well as the Buying Department to analyze business trends and make floor moves aimed at driving sales while keeping sell-through, product cycles and inventory levels in mind. Moreover, V.M. team must use product knowledge, sales trends, larger industry trends, events in the community, holidays, and seasonal changes to guide the visual strategy.
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Visual Merchandising Assistant
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Aug 2021 - Jan 2022
• Assists the merchandising manager in executing weekly merchandising plans• Arranges products in a way that entices the customer to buy• Acquires product knowledge to merchandise in a way that highlights the story behind the product• Proposes and assists with projects that beautify, refresh, and utilize the space• Analyzes weekly sales metrics and takes action to improve them in partnership with the merchandising manager and store manager
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Keyholder
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Nov 2020 - Jan 2022
• Supervises day-to-day operations of multiple storefronts • Tracks Key Performance Indicators hourly and uses KPI data to appropriately motivate the team • Manages and develops sales associates • Handles all customer requests and fields questions appropriately
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E-Commerce Assistant
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May 2019 - Nov 2020
• Oversaw the entry of ~100 items per day onto e-commerce platform • Wrote product descriptions for consumer-facing website • Tracked purchase orders and researched incoming products • Created 'best practice’ systems and policies that were implemented company-wide
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Keyholder
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Mar 2018 - Nov 2020
• Trained, developed, and managed team of 7 sales associates • Upheld and promoted company standards contributing to a sales increase of $185,000 from 2017-2018 • Consistently held the highest rate of units per sale and dollars per sale of all associates
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PACSUN
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United States
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Retail
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700 & Above Employee
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Assistant Manager
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Jul 2016 - Mar 2018
• Oversaw increase of 8% over BU goal, and 16% increase over LY numbers 2016-2017 • Exceeded monthly goals 11 out of 12 months of 2017 fiscal year • Completed weekly operational tasks including transfers, promotions and visual updates • Adapted floor layout to match current inventory, and sculpted larger visual strategies • Assisted the store manager in hiring, on-boarding and training 20 new staff members, as well as creating schedules and other administrative tasks • Managed an engaging and positive environment for staff and customers
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American Threads
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United States
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Retail Apparel and Fashion
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1 - 100 Employee
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Sales Associate
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Jul 2015 - Jul 2016
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Education
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2016 - 2021
Georgia State University
Bachelor's degree, Economics
Community
