Experience

New Jersey Courts

• United States
• Administration of Justice
• 300 - 400 Employee

• IT Analyst

  • Apr 2021 - Present

  Answer IT help desk calls, provide technical support, utilize troubleshooting techniques in order to provide prompt and efficient resolutions to users.•Assist with new hire onboarding with tasks such as provisioning user accounts, as well as installing, configuring, and deploying devices as needed.•Provide technical support for virtual court events/meetings that utilize video conferencing platforms such as Microsoft Teams and/or Zoom.•Perform mobile device administration and support. Consult with service providers and vendors in order to provide prompt issuance and assistance to users.



Takedown Sports

• Production / IT Assistant

  • Oct 2020 - Mar 2021

  •Deploy new workstations with streaming software such as live.score, OBS, etc. •Assist in the on-site set up of workstations, switches, cameras, capture cards, microphone/audio equipment, etc. •Ensure connectivity between various network attached devices such as workstations and video switchers. •Deploy new workstations with streaming software such as live.score, OBS, etc. •Assist in the on-site set up of workstations, switches, cameras, capture cards, microphone/audio equipment, etc. •Ensure connectivity between various network attached devices such as workstations and video switchers.



Packaging & Distribution Resources

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Information Technology Intern

  • May 2018 - Mar 2020

  •Diagnose, repair, and test various Zebra printer located around the warehouse.•Maintain desktop workstations both in the warehouse and in the office: Windows updates/installations, firmware/BIOS updates, etc.•Analyze and detect issues with wireless access points scattered across the warehouse, as well as replace damaged/defective access points, CAT 6 ethernet cables, and Power Over Ethernet adapters. •Diagnose, repair, and test various Zebra printer located around the warehouse.•Maintain desktop workstations both in the warehouse and in the office: Windows updates/installations, firmware/BIOS updates, etc.•Analyze and detect issues with wireless access points scattered across the warehouse, as well as replace damaged/defective access points, CAT 6 ethernet cables, and Power Over Ethernet adapters.



Highway Toll Administration, LLC

• United States
• Truck Transportation
• 1 - 100 Employee

• Infrastructure Intern

  • Jul 2016 - Sep 2016

  •Installed and configured over 25 new workstations and over 50 peripheral components including monitors, printers, etc. •Assisted in end-user problem solving with various software issues such as Office 365, as well as hardware issues.•Provide detailed expense reports for the Infrastructure team to increase cost efficiency involving end-user systems, peripherals and printers around the Jersey City and Roslyn Heights office locations. •Installed and configured over 25 new workstations and over 50 peripheral components including monitors, printers, etc. •Assisted in end-user problem solving with various software issues such as Office 365, as well as hardware issues.•Provide detailed expense reports for the Infrastructure team to increase cost efficiency involving end-user systems, peripherals and printers around the Jersey City and Roslyn Heights office locations.