Experience

GBG Plc

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Global Data Consultant

  • Dec 2013 - Present

  Appointed to launch data maintenance proposals Globally for a variety of clients for this well regarded identity verification, location intelligence & fraud prevention company with more than 21k customers across the world. Past 15 months operating as Global Data Product Manager introducing more consistent development processes bringing more ideas and roadmap to life, educating internal users and optimising resources. Some recent highlights include: • Developed and introduced two leading-class data propositions, which opened new markets and subsequently delivered a substantial profit within 12 months • Designed, strategized and implemented a Datacare 3-year evolution strategy which successfully delivered significant growth within the planned timeframe. • Scoped and oversaw the launch of the delivery of a revolutionary strategy that will change the provision of data quality within the UK market • Educated and trained 60+ sales team members globally Show less



XCM

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Head of Projects & Operations

  • 2011 - 2013

  Joined this data, technology and customer market start-up with a focus on transforming complex data into actionable opportunities with a reporting line directly into the board. Some highlights included: • Led the utilisation of opportunities to establish further business through new commercial partnerships. • Designed and developed several automated marketing database solutions winning new business cost effectively, and building relationships and improvements to foster retention and grow the accounts. Show less



Oxfam

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Marketing Database Manager

  • 2009 - 2011

  Delighted to contribute to this world known confederation, comprising of more than 20 charities to lead their marketing division and to bring it up to date with modern best practice. • Providing supervision, leadership and management to a cross-functional team of 25+ to turn around performance and control of a multi-million pound budget, creating a best-in-class team • Fostered a culture of empowerment and achievement allowing for ideas and improvements to come to fruition. Delighted to contribute to this world known confederation, comprising of more than 20 charities to lead their marketing division and to bring it up to date with modern best practice. • Providing supervision, leadership and management to a cross-functional team of 25+ to turn around performance and control of a multi-million pound budget, creating a best-in-class team • Fostered a culture of empowerment and achievement allowing for ideas and improvements to come to fruition.



Bradford & Bingley / Santander

• Head of Marketing Database & Data

  • 2007 - 2009

  I moved to this well-established Building Society to lead on the development of their data marketing strategy. • Implemented the largest branch system change which captured and validated key customer data, and resulted in ROI of 8:1 • Developed an Intermediary Management System for one-tenth of competitor systems, with expected revenue exceeding several Billion GBP. • Created and successfully implemented a Group-wide Database Marketing Strategy. • Designed and Project managed the full rebuild of a multi-channel, multi-product marketing database into a single customer view from cradle to grave within a five-month period. Show less



OneFamily

• United Kingdom
• Financial Services
• 200 - 300 Employee

• Head of Customer Insight

  • 2003 - 2007



Cattles PLC

• Database Manager

  • 2002 - 2003



M&S Money

• Analyst

  • 2000 - 2002