Bogdan Croitor

Drifts- og Ejendomschef | Operations & Property Manager at De 5 Stjerner A/S
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Contact Information
us****@****om
(386) 825-5501
Location
Copenhagen, Capital Region, Denmark, DK
Languages
  • English Full professional proficiency
  • Danish Limited working proficiency
Skills

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Jan Sørensen

I have been working with Bogdan for the last 3 years. He was the contact person at Mother , I have them as my customer. Bogdan have always been kind and proffesional in the way of handling things. If any problems I could always find help with Bogdan. I give him the best recommendations and wish him the best in future jobs Kind Regards Jan Sørensen Sæbe Compagniet

James Robson

I had the pleasure to work with Bogdan on an international contract and would not hesitate to recommend him for any operational and / or growth F & B business.

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Credentials

  • The manager's tools to develop leadership talent / Lederens værktøjer til at udvikle ledertalenter
    AMU SYD
    Feb, 2016
    - Nov, 2024
  • Appreciative management / Anerkendende ledelse
    AMU SYD
    Jan, 2016
    - Nov, 2024
  • Work planning in the administrative function / Arbejdsplanlægning i den administrative funktion
    AMU SYD
    Nov, 2015
    - Nov, 2024
  • Managing conflict and difficult conversations / Lederens konflikthåndtering og vanskelige samtaler
    AMU SYD
    Jun, 2015
    - Nov, 2024
  • Food Hygiene / Fødevarehygiejne
    e-Smiley A/S
    Nov, 2014
    - Nov, 2024
  • ECDL Core Certificate (Module 1,2,3,4,5,6,7)
    ECDL Foundation
    Mar, 2012
    - Nov, 2024

Experience

  • De 5 Stjerner A/S
    • Denmark
    • Facilities Services
    • 1 - 100 Employee
    • Drifts- og Ejendomschef | Operations & Property Manager
      • Jun 2021 - Present

      Managing the day-to-day operations of custodial, grounds and building facilities and maintenance activities for customers such as Comwell Hotels, Arp - Hansen Hotel Group, Radisson Royal Hotel, NH Collection Hotel, Arthur Hotels, A.P. Møller Mærsk, J/P Politikens Hus. Developing, recommending and implementing policies, procedures and processes in support of departmental operations. Responding to inquiries and requests for service from customers and supervising administrative services and technical/support staff. Scheduling, assigning, reviewing, and supervising the work of up to 120 FM employees. Managing the daily operations of 3 residential properties with a total of 32 units, advertising vacant properties, handling tenant relations, managing financial matters, coordinating maintenance work, enforcing leases, and performing move-in/move-out reports. Responsibilities: * Lead, develop and manage the team to provide the highest quality of service towards the customers * Client retention through pro-actively developing and building client and customer relationships * Delegating cleaning and maintenance tasks to team members and following up on them * Monitoring the safety and cleanliness of interior and exterior areas * Interviewing tenants, running credit checks, setting rental rates, negotiating and enforcing lease agreements * Addressing tenant complaints, inspecting vacated units, contracting and supervising repairs and maintenance work * Collecting rent, dealing with late payments, handling operating expenses, terminating leases and initiating eviction proceedings * Maintaining records of income, expenses, signed leases, complaints, maintenance, etc Show less

  • Mother & Maillard Holding
    • Copenhagen, Capital Region, Denmark
    • Operations Manager
      • Oct 2019 - Jun 2021

      Directing and coordinating the operations of two restaurants, a wine bar, a coffee roasters / shop and a bakery, across two countries. Main focus was budget management and optimisation - the venues generated a 8 figures (DKK) revenue in Copenhagen and 7 figures (GBP) revenue in London. Other main areas of responsibility included HR, company culture & communication, supplier negotiation, managing teams of employees up to 90 members. Venues: Mother Restaurant, Kødbyen (Copenhagen) Mother Restaurant, Battersea Power Station (London) Mother Wine, Gammel Mønt (Copenhagen) Andersen & Maillard, Nørrebro (Copenhagen) Andersen & Maillard, Nordhavn (Copenhagen) Responsibilities: * Provide inspired leadership for the organisation * Make important policy, planning, and strategy decisions * Develop, implement and review operational policies and procedures * Assist with recruiting when necessary * Help promote a company culture that encourages top performance and high morale * Oversee budgeting, reporting, planning, and auditing * Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations * Work with the board of directors to determine values and mission, and plan for short and long-term goals * Identify and address problems and opportunities for the company * Build alliances and partnerships with other organisations Show less

  • Mother Restaurant
    • Copenhagen Area, Denmark
    • General Manager
      • Oct 2018 - Sep 2019

      *Coordinate daily Front of the House and Back of the House restaurant operations *Deliver superior service and maximise customer satisfaction *Appraise staff performance and provide feedback to improve productivity *Estimate future needs for goods, kitchen utensils and cleaning products *Ensure compliance with sanitation and safety regulations *Control operational costs and identify measures to cut waste *Create detailed reports on weekly, monthly and annual revenues and expenses *Train new and current employees on proper customer service practices *Implement policies and protocols that will maintain future restaurant operations Show less

  • Self-Employed
    • Copenhagen Area, Denmark
    • F&B Business Consultant
      • Oct 2017 - Sep 2019

      *Analyze and interpret data to discover weaknesses and problems *Provide guidance for any occurring problems and issues *Develop detailed business plans to start-up or change a business *Organize and execute assigned business projects on behalf of clients *Analyze and interpret data to discover weaknesses and problems *Provide guidance for any occurring problems and issues *Develop detailed business plans to start-up or change a business *Organize and execute assigned business projects on behalf of clients

  • Street Food Concepts (West Market A/S & Teglværket KBH ApS)
    • Copenhagen Area, Denmark
    • Operations Manager
      • Nov 2016 - Sep 2017

      *Coordinating daily front and back of the house operations *Reviewing product quality and researching new vendors *Ensuring compliance with sanitation and safety regulations *Controlling operational costs and identifying measures to cut waste *Training new and current employees on proper practices *Promoting the brands through events and social media *Creating detailed reports on revenues and expenses *Coordinating daily front and back of the house operations *Reviewing product quality and researching new vendors *Ensuring compliance with sanitation and safety regulations *Controlling operational costs and identifying measures to cut waste *Training new and current employees on proper practices *Promoting the brands through events and social media *Creating detailed reports on revenues and expenses

  • De 5 Stjerner A/S
    • Denmark
    • Facilities Services
    • 1 - 100 Employee
    • Ass. Facility Manager
      • May 2015 - Aug 2016

      *Financial forecasting/budgeting*Supervising multi-disciplinary teams of staff including maintenance, cleaning, gardening and kitchen workers*Organizing work security and general administrative services*Obtain quotes and tenders from vendors and suppliers*Ensure delivery schedules, quantity and quality criteria are met

    • Head Supervisor
      • Aug 2013 - Apr 2015

      *Supervise and assist with daily houseman and stewarding operations*Maintaining an inventory of supplies and equipment*Training up new houseman/stewarding staff*Delegating work to meet business objectives and goals*Holding meetings with staff to discuss their work functions

Education

  • Copenhagen Business Academy
    Academy Profession (AP), Service, Hospitality and Tourism Management
    2013 - 2015

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