Agile Coach

• Dec 2022 - Present

Agile Coach - EDP Agile Coach - EDP

Agilista

• Apr 2022 - Nov 2022

Agilista - Transformação Digital - Banco Santander Agilista - Transformação Digital - Banco Santander

Agilista

• Aug 2021 - Mar 2022

• Leadership (ART) of Banco Digital's Fraud Prevention teams, responsible for five squads. • Change agent and guidance of multidisciplinary teams for the best practices and tools of agile Scrum and Kanban methodologies. • Service Now tool's use and configuration as an agile management tool. • Mapping and creation of OKRs in the strategic and transactional areas. • Assistance and support to the PO and team members in creating backlog items clearly and concisely. • Implementation of efficiency metrics in Squads, such as velocity, burndow, CFD, lead time, cycle time, as monitoring of effectiveness metrics with the business, such as customer growth and financial return. • Facilitator of Scrum/SAFE events: Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective, PI Planning, Release Planning • Responsible for developing the transparency of the team's activities through visual management. •Constant stimulus and reinforcement to the team for behaviors based on continuous improvement. Show less

Agile Master

• Nov 2020 - Aug 2021

• Leadership in front of the Investment Community, mainly Equity, responsible for three teams. • Conducting story writing workshop, product backlog prioritization techniques (WSJF and MoSCoW), OKRs, Kanban, Scrum in Squads and creation, refinement of the product backlog. • Jira Tool customization (dashboards, boards, automation). • Implementation and monitoring of PDCA techniques. • Creation and facilitation of meetings to promote Community Agilists meetings to exchange experiences. • Monitoring and consolidation of agile metrics (Throughput, Cycle Time, Lead Time Burndown and BurnUp, Velocity, and Monte Carlo). • Creation of Health Check times and community. • Organization and facilitation in the MVP creation in the Paulo Caroli model. • NVC (Non-Violent Communication) Training, Powerful Questions, Assertive Feedback. Show less

Agile Coach - Banco BTG Pactual e Banco Itau

• Nov 2019 - Oct 2020

• Responsible for the agile transformation to the Marketing and Digital Banking area, managing one tribe and 15 squads. • Facilitation, training, and dissemination of agile practices such as Scrum, Lean Inception, Kanban, and Management 3. • Creation of agile indicators and dashboards. • Administration in Jira Cloud. • Facilitator of agile events to ensure alignment and synchronization of deliveries between teams on the same journey/value chain. • Responsible for the agile transformation to the Marketing and Digital Banking area, managing one tribe and 15 squads. • Facilitation, training, and dissemination of agile practices such as Scrum, Lean Inception, Kanban, and Management 3. • Creation of agile indicators and dashboards. • Administration in Jira Cloud. • Facilitator of agile events to ensure alignment and synchronization of deliveries between teams on the same journey/value chain.

Scrum Master - Laureate International Universities

• Jul 2019 - Nov 2019

• Facilitation of workshops and training sessions to educate individuals about agile values, principles, and practices. • Support the PO to generate story writing to ensure the value stream. • Creation of test indicators and agile metrics. • Monitoring the QA team. • Facilitation of workshops and training sessions to educate individuals about agile values, principles, and practices. • Support the PO to generate story writing to ensure the value stream. • Creation of test indicators and agile metrics. • Monitoring the QA team.

Agile Coach/Scrum Master - Allianz Seguradora

• Jan 2018 - Jul 2019

• Dissemination and training of Scrum and Lean Inception practices. • Mentoring and monitoring 7 Squads, improving delivery deadlines and quality by 80%. • Responsible for ensuring the adoption of agile practices by the teams. • Participation in the OKRs definition in Brazil and Latin America for the technological innovation sector. • Facilitator of Lean Inception dynamics. • Dissemination and training of Scrum and Lean Inception practices. • Mentoring and monitoring 7 Squads, improving delivery deadlines and quality by 80%. • Responsible for ensuring the adoption of agile practices by the teams. • Participation in the OKRs definition in Brazil and Latin America for the technological innovation sector. • Facilitator of Lean Inception dynamics.

Project Manager PMO/Agile Coach - Porto Seguro

• Jul 2016 - Nov 2018

• Project management and agile methodology implementation coordination. • Reinforce the Scrum methodology and agile framework for team members. • Implementation of indicators for supplier assessment (KPIs). • Use of Design Thinking tools (Personas, User Journey, Empathy Map, Canvas). • Project coordination, schedule, project ceremonies, daily and managerial status report preparation (dashboard). • Payment control for suppliers (proposals and Change Request). • Project management and agile methodology implementation coordination. • Reinforce the Scrum methodology and agile framework for team members. • Implementation of indicators for supplier assessment (KPIs). • Use of Design Thinking tools (Personas, User Journey, Empathy Map, Canvas). • Project coordination, schedule, project ceremonies, daily and managerial status report preparation (dashboard). • Payment control for suppliers (proposals and Change Request).

Project Coordinator

• May 2012 - Mar 2016

- Implantação da metodologia Scrum/Lean na empresa; - Implantação do PMO na empresa e metodologias ágeis de gerenciamento de projetos; - Orientação e treinamento da equipe de como utilizar as práticas e valores Agile/Scrum; - Coordenação da implantação do projeto de boletos bancários automático através do sistema ERP LN (Infor System) – 1º projeto/modelo para a América Latina; - Implementação do sistema Gesplan para controle, análise e acompanhamento do endividamento da empresa. - Responsável por apurar os prazos e custos e aderência dos projetos; - Gerenciamento dos demais projetos internos da empresa principalmente para as áreas financeiras e contábeis. - Coordenação de levantamento de processos financeiros usando conceitos da Lean Six Sigma - Coordenação do projeto SPLIT (redução da base da dados). Show less

Cordenadora de Sistemas/Analista de Sistema Sênior

• Feb 2010 - May 2012

- Gerenciamento/Coordenação de projetos visando a implantação de melhorias nas rotinas do financeiro (ERP LN e SAP); - Implantação da metodologia BPM com conceitos de Six Sigma na empresa; - Coordenação/Implantação do projeto de fluxo de caixa Gesplan X ERP LN (1º projeto/modelo para o Brasil); - Implantação de SAC com URA (Call Center inteligente); - Implantação do CRM (Plusoft) para o setor de computadores e notebooks; - Treinamentos para usuários internos e externos - Gerenciamento/Coordenação de projetos visando a implantação de melhorias nas rotinas do financeiro (ERP LN e SAP); - Implantação da metodologia BPM com conceitos de Six Sigma na empresa; - Coordenação/Implantação do projeto de fluxo de caixa Gesplan X ERP LN (1º projeto/modelo para o Brasil); - Implantação de SAC com URA (Call Center inteligente); - Implantação do CRM (Plusoft) para o setor de computadores e notebooks; - Treinamentos para usuários internos e externos

Project Manager

• Mar 2009 - Feb 2010

Senior Process Analyst

• Mar 2007 - Feb 2009

Project coordinator

• Jan 2006 - Mar 2007

ERP Implementation Consultant (Finance and Accounting – Sistema Dynamics, LN, Baan)

• Mar 2001 - Jan 2006