Experience

Bega Valley Shire Council

• Australia
• Government Administration
• 100 - 200 Employee

• Information Technology Manager

  • Feb 2022 - Present



Australian Financial Security Authority (AFSA)

• Australia
• Government Administration
• 200 - 300 Employee

• ICT Programme Manager

  • Jul 2019 - Feb 2022

• Assistant Director, Application Support

  • Oct 2017 - Jul 2019



RXP Group

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Consultant

  • Nov 2015 - Oct 2017

  RXP Services Limited (RXP) is an ICT professional services company focused on providing a broad range of technology consulting services to both private and public sectors. As a Senior Consultant in RXP’s Consulting Services Practice, I work with organisations to achieve project delivery, service / case management implementation or improvement and strategic outcomes. Core responsibilities of this role include: - Engagement management, - Business Analysis, - Project Management, and - Service Management Advice. Show less



Clean Energy Regulator

• Australia
• Government Administration
• 100 - 200 Employee

• Manager, Application Support

  • Jul 2015 - Oct 2015

  The Clean Energy Regulator (CER) is the Government body responsible for administering legislation that will reduce carbon emissions and increase the use of clean energy. The CERs IT Section is responsible for the provision of IT services in support of the Agencies Corporate Direction.As the CER Application Support Manager, I led the consolidation of Application Support Services for the Agency. Through transforming and improving existing processes and functions, I established a reliable and functioning application support service, removing duplicated functions and operational costs. Show less

• Manager, RET Customised Services

  • Apr 2013 - Jun 2015

  The Clean Energy Regulator (CER) is the Government body responsible for administering legislation that will reduce carbon emissions and increase the use of clean energy. The CER is responsible for the administration of the Renewable Energy Target (RET) Schemes as specified by the Renewable Energy (Electricity) Act.As the Manager, RET Customised Services I fulfilled a service delivery role and was responsible for the delivery, management and administration of the key applications and services required to administer the RET Schemes. I represented the IT needs of the business unit ensuring the IT direction of the business unit complemented that of the Agency.In addition to my management role I successfully transitioned a multi-million-dollar software project, facilitating all aspects of the project delivery, cut over and day one operations. This included transition to business operations as well as contract negotiations and amendments. Show less

• Manager, Business Information and Technology Systems

  • Nov 2012 - Apr 2013

  As the Manager, Business Information and Technology Services I managed a delivery team focused on delivering IT services from within the business line. I worked closely with business users, identifying their needs and achieving outcomes. I took on this role with no handover and at a time when team morale and productivity were low. Under my leadership the team regained purpose, direction, and a commitment to service delivery. Projects regained momentum and team productivity and the quality of outputs increased. Show less

• Business Analyst, REC Registry Redesign Project

  • May 2012 - Nov 2012

  Provide Business Analysis during the initiation and requirements gathering stages, including workshop facilitation, business / stakeholder engagement, external vendor engagement and requirements modelling and specification.



Office of the Renewable Energy Regulator

• Canberra, Australia

• Application Manager, REC Registry

  • Aug 2010 - Jun 2012

  As REC Registry Manager I was the sole individual responsible for the management and support of the application and vendor management. I was the escalation point for external queries which could not be resolved by the business users. As REC Registry Manager I was the sole individual responsible for the management and support of the application and vendor management. I was the escalation point for external queries which could not be resolved by the business users.



Australian Taxation Office

• Australia
• Government Administration
• 700 & Above Employee

• IT Security Officer

  • Dec 2009 - Aug 2010

  The Australian Taxation Office is the Government body responsible for collecting revenue and managing the Taxation and Superannuation systems that support and fund services for Australians.As an IT Security Office for the Australian Taxation Office I was responsible for:- Security Education, and- Security Risk Assessments.

• IT Cadetship

  • Aug 2007 - Dec 2009

  As an IT Cadet Officer I rotated through four areas within the ATOs IT Group, including:- ATO Change Program,- Enterprise Application Management,- Enterprise Testing, and- IT Security.Each rotation provided new skills and different experiences. I completed the ATO Cadetship whilst completing my bachelor’s degree.