Amy Shurmer
Business Development Manager at GBG Plc- Claim this Profile
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Bio
Toby Ryan
‘Ridiculously efficient’ is the phrase that comes to mind when I think about Amy. I had the pleasure of working with Amy for the past year at GBG, collaborating daily on Customer Success. I was particularly impressed by Amy’s ability to handle even the toughest clients—effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly natural to her. No matter how tense the sales environment could get, Amy made sure everyone left interactions with her with a smile. As a team member or a leader, Amy earns my highest recommendation.
Jimmy Zamani
Without hesitation, I would love to work with Amy again. She is passionate, an owner of situations and a team player always willing to go above and beyond the call of duty. Being so organised and efficient she is able to handle the workload of multiple people with ease and upholds high standards at all times!
Toby Ryan
‘Ridiculously efficient’ is the phrase that comes to mind when I think about Amy. I had the pleasure of working with Amy for the past year at GBG, collaborating daily on Customer Success. I was particularly impressed by Amy’s ability to handle even the toughest clients—effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly natural to her. No matter how tense the sales environment could get, Amy made sure everyone left interactions with her with a smile. As a team member or a leader, Amy earns my highest recommendation.
Jimmy Zamani
Without hesitation, I would love to work with Amy again. She is passionate, an owner of situations and a team player always willing to go above and beyond the call of duty. Being so organised and efficient she is able to handle the workload of multiple people with ease and upholds high standards at all times!
Toby Ryan
‘Ridiculously efficient’ is the phrase that comes to mind when I think about Amy. I had the pleasure of working with Amy for the past year at GBG, collaborating daily on Customer Success. I was particularly impressed by Amy’s ability to handle even the toughest clients—effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly natural to her. No matter how tense the sales environment could get, Amy made sure everyone left interactions with her with a smile. As a team member or a leader, Amy earns my highest recommendation.
Jimmy Zamani
Without hesitation, I would love to work with Amy again. She is passionate, an owner of situations and a team player always willing to go above and beyond the call of duty. Being so organised and efficient she is able to handle the workload of multiple people with ease and upholds high standards at all times!
Toby Ryan
‘Ridiculously efficient’ is the phrase that comes to mind when I think about Amy. I had the pleasure of working with Amy for the past year at GBG, collaborating daily on Customer Success. I was particularly impressed by Amy’s ability to handle even the toughest clients—effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly natural to her. No matter how tense the sales environment could get, Amy made sure everyone left interactions with her with a smile. As a team member or a leader, Amy earns my highest recommendation.
Jimmy Zamani
Without hesitation, I would love to work with Amy again. She is passionate, an owner of situations and a team player always willing to go above and beyond the call of duty. Being so organised and efficient she is able to handle the workload of multiple people with ease and upholds high standards at all times!
Credentials
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Following Up after a Sales Meeting
LinkedInApr, 2021- Nov, 2024 -
Sales Fundamentals
LinkedInApr, 2021- Nov, 2024
Experience
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GBG Plc
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Business Development Manager
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Apr 2020 - Present
GBG is a world leader in identity data intelligence with over 30 years experience helping support business challenges and enabling customer growth. GBG assists companies to fight fraud and cybercrime, lower cost of compliance and improve the customer digital onboarding experience. My goal is to drive business growth for both my clients and GBG in the ANZ region.
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Customer Success Manager
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Aug 2019 - Apr 2020
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TotalEnergies
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France
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Oil and Gas
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700 & Above Employee
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Compliance Project Officer - 3 Month Contract
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Jun 2019 - Aug 2019
TOTAL Oil Australia Pty Ltd is a part of TOTAL S.A., one of the largest integrated oil and gas companies in the world. Approached to advise on risk and compliance matters and in the development of processes to manage risk and compliance in line with the TOTAL S.A Compliance Framework. TOTAL Oil Australia Pty Ltd is a part of TOTAL S.A., one of the largest integrated oil and gas companies in the world. Approached to advise on risk and compliance matters and in the development of processes to manage risk and compliance in line with the TOTAL S.A Compliance Framework.
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Airsorted
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United Kingdom
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Real Estate
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1 - 100 Employee
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Client Success Executive
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Dec 2017 - Jun 2019
Airsorted is the leading short-term host management service worldwide. Having launched in 2015, they make home sharing hassle-free by building technology that enables them to look after guests and homes of thousands of hosts around the world. As a Client Success Executive I held a critical role in delivering the customer promise - make it easy, deliver great value and build trust. Airsorted is the leading short-term host management service worldwide. Having launched in 2015, they make home sharing hassle-free by building technology that enables them to look after guests and homes of thousands of hosts around the world. As a Client Success Executive I held a critical role in delivering the customer promise - make it easy, deliver great value and build trust.
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WASTEFLEX
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Australia
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Environmental Services
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1 - 100 Employee
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Customer Compliance Officer - 6 Month Contract
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Jun 2017 - Dec 2017
Wasteflex are industry leaders in providing waste management solutions. For more than 15 years they have been providing flexible, simplified solutions to more than 4,000 businesses across Australia. As a Compliance Officer it was my responsibility to oversee the 150+ network of suppliers who were servicing the business to ensure that all suppliers were meeting their compliance obligations. Wasteflex are industry leaders in providing waste management solutions. For more than 15 years they have been providing flexible, simplified solutions to more than 4,000 businesses across Australia. As a Compliance Officer it was my responsibility to oversee the 150+ network of suppliers who were servicing the business to ensure that all suppliers were meeting their compliance obligations.
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South East Asia, Australia & The Phillipines
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Career Break - Travel
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Feb 2017 - Jun 2017
Embraced the opportunity to take a 6 month career break to travel sustainably and support local communities around South East Asia, Australia and the Philippines. Embraced the opportunity to take a 6 month career break to travel sustainably and support local communities around South East Asia, Australia and the Philippines.
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GBG Plc
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Sales Support Administrator
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Sep 2014 - Feb 2017
Global specialists in identity data intelligence. GBG technology leads the world in location intelligence and fraud detection, verifying identity and discerning a customer’s true location. My role involved supporting external clients to ensure they achieved maximum success using our products and providing support to the sales teams to drive an improved client experience. Global specialists in identity data intelligence. GBG technology leads the world in location intelligence and fraud detection, verifying identity and discerning a customer’s true location. My role involved supporting external clients to ensure they achieved maximum success using our products and providing support to the sales teams to drive an improved client experience.
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AQR International
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United Kingdom
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Human Resources Services
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1 - 100 Employee
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Senior Business Administrator
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Mar 2013 - Sep 2014
AQR's goal is to make high quality psychometric tools and assessments accessible to users of all types to support them in making better decisions about people. As the Senior Business Administrator I was responsible for supporting all business operations for internal and external stakeholders as well as the implementation of a new CRM system. AQR's goal is to make high quality psychometric tools and assessments accessible to users of all types to support them in making better decisions about people. As the Senior Business Administrator I was responsible for supporting all business operations for internal and external stakeholders as well as the implementation of a new CRM system.
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Education
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Greenwich College
Certificate IV, Marketing and Communications -
Coleg Cambria
NVQ Level 3, Business Administration, Management and Operations -
Coleg Cambria
A Levels, Psychology, Sociology and Law