Tom Moore, CHRP
Branch Manager at ABL Employment- Claim this Profile
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English -
Topline Score
Bio
Credentials
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CHRP
HRPA - Human Resources Professionals Association
Experience
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ABL Employment
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Canada
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Staffing and Recruiting
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1 - 100 Employee
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Branch Manager
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Jun 2021 - Present
In addition to the roles and responsibilities from previous positions below:The viewpoint of this role is not just at the client level, but the overall branch operations. Thisrole is the "right hand" of the Regional/Area manager.Identified, designed and implemented unique hiring solutions to address our clients pain points and improve overall operations.Analyzed market trends, ad performance, applicant database and adjusted attraction campaigns and/or hiring processes to maximize the capture of needed employees for current and future customer base.Explored and analyzed market and database to deploy retention methods that increase employee happiness and strengthen the pool of available candidates for current and future business needs.Analyzed payroll issues, successes and trends to implement improved processes.Utilized financial reports and deployed strategies to strengthen revenue, margin and profit line.Identified needs for new or more comprehensive training. Worked with topic specialists to develop and roll out sessions. Identified other up‐and‐comers who could be groomed to become subject specialists.Built and lead a high performing team. Designed and implemented development programs to meet company needs. Show less
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Client Care Manager
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Jun 2019 - Jun 2021
Along with responsibilities of Staffing Coordinator position below, I was responsible for ensuring relationships with our clients are a priority and actively partnered with them to solve their business problems.Reviewed and reactivated business with our clients to ensure we aided as many clients as possible in fulfilling their labour needs with the right people.Worked on various special projects and new initiatives to deliver the best service and partnership possible with our clients. Scheduled meetings with clients as well as provided special incentives for our employees to demonstrate the care we have for them and their business.Designated Health and Safety representative for the Milton branch ensuring all documentation was up to date as well as conducting H&S checks and drills. Show less
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Staffing Consultant
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Jun 2017 - Jun 2019
Thoroughly conducted interviews and assessments with probing questions and reviewed candidate experiences and preferences to determine the best job-person fit to ensure success in their placement. Fielded inbound calls from candidates, determining what they are looking for and building their profile while scheduling for the registration and interview process.Fulfilled clients' labour needs in a timely manner in a wide ranging variety of both last minute and ongoing orders. Built and nurtured client relationships with open communication and a positive attitude. Ensured payroll is correct for all employees, enter direct deposits, and resolve all payroll discrepancies.Scheduled and conducted as many as 40 interviews each week.Utilized recruiting platforms such as Indeed, Google for Jobs and Zip Recruiter to fill vacancies.Wrote customized job postings based on company requirements and target candidate demographics. Show less
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Staff Management | SMX
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United States
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Staffing and Recruiting
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700 & Above Employee
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Recruiter
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Sep 2016 - Jan 2017
Conducted interviews to assess applicants relevant knowledge, skills, experience and aptitudes. Built strong relationships with internal and external candidates to ensure an excellent hiring experience. Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume. Evaluated strengths and weaknesses of candidates through effective screening processes. Assisted with onboarding and orientation of new hires to expedite acclimatization process. Developed recruiting strategies to identify qualified candidates and build network. Operated and maintained applicant tracking and candidate management systems. Show less
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The Salvation Army in Canada
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Canada
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Non-profit Organization Management
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700 & Above Employee
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Christmas Kettle Campaign Coordinator
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Nov 2015 - Jan 2016
- Responsible for the recruitment, orientation and performance management of Kettle Workers employees and volunteers. - Efforts resulted in exceeding the fundraising goal of $250,000 as well as recruiting over 100 volunteers - Coordinating the schedule for kettle staff and responding to emergency absences, etc. - Delivering and picking up kettles to/from sites daily, ensuring the security of donations. - Assuming responsibility for coordinating kettle counters and /or overseeing counting. - Recording statistical data and preparing weekly time sheets as required. Show less
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Wilfrid Laurier University
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Canada
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Higher Education
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700 & Above Employee
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Special Projects Coordinator
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Sep 2012 - May 2014
- Worked with Fitness Centre Coordinator to ensure safety procedures were taken as the athletic complex underwent major renovations.- Recorded and gathered athletic complex usage statistics to then display in graph form within the fitness centre to better educate patrons on the optimal time to use the facility, as well as to provide the athletics and recreation department with data to assist in decision making for recreation programming.- Consulted with and assisted during the major renovations to the athletic complex by planning and moving new equipment to ensure a better experience for all patrons. Show less
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Fitness Centre Attendant
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Sep 2011 - May 2014
- Ensured the fitness centre remained a clean and safe area by cleaning machines regularly as well as returning any weights to their proper places- Trained new employees on opening and closing procedures as well as common shift duties and responsibilities.- Constantly provided patrons with exceptional customer service by answering any questions as well as treating each patron with a friendly attitude to enhance their experience.
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Education
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Conestoga College
Human Resources Management, Human Resources -
Wilfrid Laurier University
Bachelor of Arts - General