Experience

Kennesaw State University—Wellstar College of Health and Human Services

• United States
• Higher Education
• 1 - 100 Employee

• Life Skills Educator and Part-Time Instructor of Communication

  • Aug 2022 - Present

• Program Coordinator

  • May 2021 - Present


Kennesaw State University Norman J. Radow College of Humanities and Social Sciences
• United States
• Higher Education
• 1 - 100 Employee
• Part Time Faculty Instructor of Communication

  • Jan 2022 - Sep 2022


Art of Problem

• United States
• E-Learning Providers
• 300 - 400 Employee

• Marketing Assistant

  • Jun 2019 - Mar 2020

  • Implemented expert and creative communication strategies to manage community engagement and increase business awareness among local businesses, community leaders, and clients. • Spearheaded the agenda for the development, management, and the execution of marketing campaigns from concept through to implementation and increased student enrollment by 24 times within 2 months. • Led the development, implementation, and evaluation of a data-driven communications plan supported by market research to identify and initiate contact with prospective customers. • Collaborated with team to evaluate and strategically implement campaigns that increased awareness and visibility of AoPS Academy by over 500%. • Utilized current technological social media platforms to generate and increase AoPS Academy integrations across the educational sector.



Kennesaw State University School of Communication & Media

• Graduate Teaching Assistant

  • Aug 2019 - Dec 2019

  • Created interactive lectures with infographics, slideshow presentations, and other visual and audio material for an energized and engaging classroom discussion. • Participated in an advanced Crisis Simulation Workshop and Training by CommCore’s Senior Vice President on viral crises- how to identify a potential crisis, design an effective communications strategy, measure response effectiveness, and optimize overall communication skills. • Collaborated with professors to plan, develop, implement, and evaluate curriculum and other educational materials intended to reach a diverse student population. PROFESSIONAL EXPERIENCE CONT’D. • Served on the Grade Appeal Advisory Committee and worked closely with other faculty members to preside over students’ requests and, through syllabus and coursework review, determine the eligibility of students’ grade appeals. • Worked closely with students, staff, and community groups to establish a genuine partnership model between community and school to advance educational initiatives and represented the university’s interests in different decision-making forums. • Completed a study tour in Bucharest, Romania, which focused on how technology has reshaped communications among businesses, politicians, and citizens across different sectors. • Enhanced student learning by optimizing a wide range of instructional approaches and innovative content delivery across multi-ethnic groups. • Facilitated study groups and information sessions with 100+ undergraduate students on the creation of digital portfolios through basic web design and personal branding techniques for prospective employers and clients.



Kennesaw State University - College of the Arts

• Staff Writer

  • Jan 2019 - Sep 2019

  • • Created compelling and informative articles through in-depth research and creative writing covering people and performing arts events for publication. • Demonstrated an understanding of communication functions in alignment with organizational priorities and audience needs and preferences. • Implemented modern communication strategies to optimize the reach of articles and performed consumer research to expand marketing potential. • Curated press releases published in local newspapers, using innovative perspectives to build brand awareness and reach a wider audience. • Executed interviews from the identification of leads through the interview process and the transcription of audio files into scripts.



The Quest Catholic Radio

• Marketing Volunteer

  • Jul 2019 - Aug 2019

  • Strategized for and created a radio news bulletin highlighting events, people, and faith related topics for public airwaves. • Created a spreadsheet, organizing the contact information of potential sponsors and community volunteers. • Set in on meetings, contributing meaningful advice on how to move the station forward and increase the amount of listeners to the station. • Strategized for and created a radio news bulletin highlighting events, people, and faith related topics for public airwaves. • Created a spreadsheet, organizing the contact information of potential sponsors and community volunteers. • Set in on meetings, contributing meaningful advice on how to move the station forward and increase the amount of listeners to the station.



Woodhaven Academy

• United States
• Consumer Services
• 1 - 100 Employee

• Teacher

  • Sep 2017 - Jul 2018

  • Encouraged a safe and supportive school culture by providing exemplary leadership that inspired, motivated, and encouraged staff and students to achieve outstanding performance. • Assisted with marketing and outreach strategies while ensuring program effectiveness through the evaluation of quantitative and qualitative analytics. • Evaluated and revised lesson plans and course content to facilitate classroom discussions and student-centered learning. • Championed a spirit of communication, collaboration, accountability, and observance of policies and regulations by staff, parents, and students.



Self-Employed

• Real Estate
• 1 - 100 Employee

• Author

  • Jun 2017 - Aug 2017

  • Researched and gathered data for the information provided in my book. • Created an original piece of work and self-published an eBook online. • Managed all aspects of the publishing process, including the graphic design and eBook file conversion process. • Researched and gathered data for the information provided in my book. • Created an original piece of work and self-published an eBook online. • Managed all aspects of the publishing process, including the graphic design and eBook file conversion process.



REI

• United Arab Emirates
• Information Technology & Services

• Sales Associate and Brand Ambassador

  • Apr 2016 - Jun 2017

  • Created and executed training among 10 new employees on all launches, brand representation, and PR events while networking and maintaining productive relationships with journalists, and key social media influencers for increased visibility • Executed market research and implemented brand strategy; oversaw and consulted on the consistent application and translation of the organization’s brand on all marketing and communication products and stakeholder touchpoints to ensure brand consistency. • Represented the company as delegate and brand ambassador at various sponsored, charitable events and projects • Developed high-quality internal and external communication strategies to drive perception and enhance the company’s image using hashtags and perfectly curated content



Stonebridge Church

• United States
• Religious Institutions
• 1 - 100 Employee

• Community Teacher

  • Jan 2015 - Jan 2016

  • Researched and planned developmental lessons and activities for toddlers and early grade-school learners • Designed carefully structured lesson plans to stimulate language development and critical thinking skills among students • Supported foster care students by monitoring their behavioral patterns and creating safe spaces while maintaining their strictest confidentiality. • Researched and planned developmental lessons and activities for toddlers and early grade-school learners • Designed carefully structured lesson plans to stimulate language development and critical thinking skills among students • Supported foster care students by monitoring their behavioral patterns and creating safe spaces while maintaining their strictest confidentiality.



Kennesaw State University

• United States
• Higher Education
• 700 & Above Employee

• Student Office Assistant

  • Aug 2012 - Dec 2014

  • Spearheaded a social media marketing campaign that increased student awareness and participation in scholarship activities by over 30%. • Managed and distributed student records and sensitive donor information throughout the office as per release guidelines. • Provided excellent customer service to a diverse group of clients, including students, employers, and visitors, and oversaw the creation and organization of files using both digital and traditional methods. • Spearheaded a social media marketing campaign that increased student awareness and participation in scholarship activities by over 30%. • Managed and distributed student records and sensitive donor information throughout the office as per release guidelines. • Provided excellent customer service to a diverse group of clients, including students, employers, and visitors, and oversaw the creation and organization of files using both digital and traditional methods.



Conference of Minority Transportation Officials (COMTO)

• United States
• Transportation/Trucking/Railroad

• Marketing Intern

  • Jul 2014 - Jul 2014

  • Formatted and created conference brochures and advertisements including a cellphone app. • Assisted disadvantaged youth in developing life skills to handle daily and complex situations. • Worked to uncover the individual and circumstantial adversity of each conference participant and strategized individual focused solutions to overcome them. • Formatted and created conference brochures and advertisements including a cellphone app. • Assisted disadvantaged youth in developing life skills to handle daily and complex situations. • Worked to uncover the individual and circumstantial adversity of each conference participant and strategized individual focused solutions to overcome them.



Ronald McDonald House Charities, Honolulu

• Volunteer

  • Jul 2013 - Jul 2013

  • Planned and prepared meals for occupants and families. • Organized games and activities appropriate for the different physical needs and challenges of the children involved. • Developed team building skills and work collaboration useful for succeeding in difficult environments. • Planned and prepared meals for occupants and families. • Organized games and activities appropriate for the different physical needs and challenges of the children involved. • Developed team building skills and work collaboration useful for succeeding in difficult environments.



Macy's

• 1 - 100 Employee

• Customer Service Representative

  • Oct 2009 - Jan 2011

  • Eagerly resolved customer issues concerning returns, purchases, Macy’s loyalty program, and online transactions. • Assisted with conflict resolution by determining the best course of action for diffusing high stress and tense situations. • Excelled in turning every situation into an opportunity to make a sale and build a better relationship with the customer. • Eagerly resolved customer issues concerning returns, purchases, Macy’s loyalty program, and online transactions. • Assisted with conflict resolution by determining the best course of action for diffusing high stress and tense situations. • Excelled in turning every situation into an opportunity to make a sale and build a better relationship with the customer.