Experience

Anisa International, Inc.

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Product Marketing Manager

  • May 2022 - Present

• Marketing Manager

  • Aug 2021 - Present

• Associate Marketing Manager

  • Jan 2021 - Aug 2021

• Brand Coordinator

  • Nov 2019 - Jan 2021

  • Developed and maintained omni-channel marketing calendar• Collaborated cross-functionally with Product Development for all brand product needs as it related to the marketing of ANISA Beauty products• Collaborated with Product Marketing, eCommerce, and Creative teams on website asset and copy requirements for product launches and updates• Spearheaded employee engagement program for product testing• Supported the buildout of customer service strategy• Provided high-touch customer service via email/phone; resolved customer issues in a timely manner• Coordinated and assembled press mailings and product send-outs• Managed D2C brand in-house inventory

• Product Management Assistant

  • Nov 2017 - Nov 2019

  • Conducted industry/product competitive research for companywide distribution each quarter• Organized, maintained, and managed in-house inventory of the product sample storage room, housing more than 300 SKUs• Proactively evaluated and improved sample storage process efficiencies• Received, labeled, catalogued, and distributed incoming samples• Managed all product sample requests for six Business Development Managers and CEO/Founder



Gather by Tripleseat

• United States
• Software Development
• 1 - 100 Employee

• Customer Experience Intern

  • Sep 2016 - Jul 2017

  • Set up new client accounts by importing data and applying appropriate settings • Helped to maintain account updates with both the Customer Experience and Training departments at a fast-growing startup • Set up new client accounts by importing data and applying appropriate settings • Helped to maintain account updates with both the Customer Experience and Training departments at a fast-growing startup



Sage

• United Kingdom
• Software Development
• 700 & Above Employee

• Inside Sales Intern

  • Apr 2017 - Jun 2017

  • Promoted brand awareness and recruit customers and prospects to attend Sage Summit 2017 in the U.S. and Canada via telephone and email engagement • Assessed, qualified, and documented customer and prospect needs with the support of a Sales Coach, scripts, qualifying questions, and basic product knowledge • Tracked leads, companies, and call information as determined by the documented guidelines • Promoted brand awareness and recruit customers and prospects to attend Sage Summit 2017 in the U.S. and Canada via telephone and email engagement • Assessed, qualified, and documented customer and prospect needs with the support of a Sales Coach, scripts, qualifying questions, and basic product knowledge • Tracked leads, companies, and call information as determined by the documented guidelines



Georgia State University

• United States
• Higher Education
• 700 & Above Employee

• Telecounselor

  • Aug 2016 - May 2017

  • Was responsible for the telephone outreach promoting the programs, services, next-step processes, and activities of Georgia State to prospective and accepted students • Addressed concerns and shared personal college-related experiences with parents and students • Set up & lead special events, such as open house events and campus tours • Was responsible for the telephone outreach promoting the programs, services, next-step processes, and activities of Georgia State to prospective and accepted students • Addressed concerns and shared personal college-related experiences with parents and students • Set up & lead special events, such as open house events and campus tours



Sage

• United Kingdom
• Software Development
• 700 & Above Employee

• Inside Sales Intern

  • May 2016 - Aug 2016

  • Promoted brand awareness and recruited customers and prospects to attend Sage Summit 2016 via telephone and email engagement • Assessed, qualified, and documented customer and prospect needs with the support of a Sales Coach, scripts, qualifying questions, and basic product knowledge • Tracked leads, companies, and call information as determined by the documented guidelines • Promoted brand awareness and recruited customers and prospects to attend Sage Summit 2016 via telephone and email engagement • Assessed, qualified, and documented customer and prospect needs with the support of a Sales Coach, scripts, qualifying questions, and basic product knowledge • Tracked leads, companies, and call information as determined by the documented guidelines