➪ Ismael Arroyo
Publishing Mobile Producer and Owner Mobile Premium back catalog at GameHouse- Claim this Profile
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Catalan Professional working proficiency
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English Professional working proficiency
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French Elementary proficiency
Topline Score
Bio
Bodie Cambert
Ismael is a dream when it comes to producers. I had the pleasure of working with Ismael on several games and projects spanning multiple platforms. He is deeply committed to the success of each, and often went above and beyond to ensure all assets and information was available as soon as humanly possible. Post-launch, he always looked for ways to continue to elevate the games and their impact on players to be the best they could possibly be. Ismael excels at communication and team support; if you work with him, you can rest assured he will have your back on any project. His ability to take a positive yet realistic approach no matter the situation is truly an asset in the bustling games industry. I will miss his care and candor deeply.
Jorge Albaladejo Pomares
I can say without any doubt that Ismael is one of the best. His attention to the smallest details and his empathy make him the right person to ask for help when tons of work wait in your desk. He is a very self-motivated one, always creative and original, and exigent with himself and with his colleagues, which is a key point to succeeding on a teamwork environment. He irradiates professionalism, and friendship as well, on the right balance for a good working environment. Wherever and whenever one might need not only a manager but a real lead, Ismael is a good choice.
Bodie Cambert
Ismael is a dream when it comes to producers. I had the pleasure of working with Ismael on several games and projects spanning multiple platforms. He is deeply committed to the success of each, and often went above and beyond to ensure all assets and information was available as soon as humanly possible. Post-launch, he always looked for ways to continue to elevate the games and their impact on players to be the best they could possibly be. Ismael excels at communication and team support; if you work with him, you can rest assured he will have your back on any project. His ability to take a positive yet realistic approach no matter the situation is truly an asset in the bustling games industry. I will miss his care and candor deeply.
Jorge Albaladejo Pomares
I can say without any doubt that Ismael is one of the best. His attention to the smallest details and his empathy make him the right person to ask for help when tons of work wait in your desk. He is a very self-motivated one, always creative and original, and exigent with himself and with his colleagues, which is a key point to succeeding on a teamwork environment. He irradiates professionalism, and friendship as well, on the right balance for a good working environment. Wherever and whenever one might need not only a manager but a real lead, Ismael is a good choice.
Bodie Cambert
Ismael is a dream when it comes to producers. I had the pleasure of working with Ismael on several games and projects spanning multiple platforms. He is deeply committed to the success of each, and often went above and beyond to ensure all assets and information was available as soon as humanly possible. Post-launch, he always looked for ways to continue to elevate the games and their impact on players to be the best they could possibly be. Ismael excels at communication and team support; if you work with him, you can rest assured he will have your back on any project. His ability to take a positive yet realistic approach no matter the situation is truly an asset in the bustling games industry. I will miss his care and candor deeply.
Jorge Albaladejo Pomares
I can say without any doubt that Ismael is one of the best. His attention to the smallest details and his empathy make him the right person to ask for help when tons of work wait in your desk. He is a very self-motivated one, always creative and original, and exigent with himself and with his colleagues, which is a key point to succeeding on a teamwork environment. He irradiates professionalism, and friendship as well, on the right balance for a good working environment. Wherever and whenever one might need not only a manager but a real lead, Ismael is a good choice.
Bodie Cambert
Ismael is a dream when it comes to producers. I had the pleasure of working with Ismael on several games and projects spanning multiple platforms. He is deeply committed to the success of each, and often went above and beyond to ensure all assets and information was available as soon as humanly possible. Post-launch, he always looked for ways to continue to elevate the games and their impact on players to be the best they could possibly be. Ismael excels at communication and team support; if you work with him, you can rest assured he will have your back on any project. His ability to take a positive yet realistic approach no matter the situation is truly an asset in the bustling games industry. I will miss his care and candor deeply.
Jorge Albaladejo Pomares
I can say without any doubt that Ismael is one of the best. His attention to the smallest details and his empathy make him the right person to ask for help when tons of work wait in your desk. He is a very self-motivated one, always creative and original, and exigent with himself and with his colleagues, which is a key point to succeeding on a teamwork environment. He irradiates professionalism, and friendship as well, on the right balance for a good working environment. Wherever and whenever one might need not only a manager but a real lead, Ismael is a good choice.
Credentials
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Scrum Manager - Nivel Experto
Scrum ManagerMay, 2010- Nov, 2024
Experience
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GameHouse
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Spain
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Computer Games
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1 - 100 Employee
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Publishing Mobile Producer and Owner Mobile Premium back catalog
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Jan 2020 - Present
In 2019 GH pivoted to develop fewer games, Free to Play and with internal studios only, and stop producing New Premium games with partner studios.When we completed the launches of the remaining games, during 2020 I produced a couple more games where GameHouse was just the publisher, but not the producer:- "Barbarous: Tavern of Emyr" and "Arcane Arts Academy", both from SQRT3 in PolandDuring 2021, we're adding more games to our GHOS Subscription program, and I'm doing production tasks at GameHouse and liaise between 3rd party developers that launch the Mobile version of their games with us and our internal Stakeholders: Marketing, Content creators, Customer Support, QA, Release Team, etc.At the same time, I manage the different updates of the existing catalog of games, dealing with different requirements from our Ads manager, SDK Updates needed, and issues needing a fix reported by Customer Support, and prioriticing with a small team of developers for this maintenance.- Work toghether with the GHOS Subscriptions owner in ideas, opportunities and implementation of strategies to retain the existing subscriber base- Project Management for our GameHouse Original Stories App, with outsourced developmentTypical activities:- Review catalog performance and prioritize work to maximize ROI- Production and Project Management- Stakeholder management and alignment- Perform some QA for new games and updates for existing games, approving before launch- Do Release steps for New games and game updates- Setup Appstores for new games- Setup process for post-production and publishing of new content from 3rd party developers- Provide support and direction to 3p developers to enable their games to be part of our GHOS Subscription program Show less
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Game Producer (external Partner Studios)
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Oct 2018 - Dec 2019
After the Studio in Alicante was terminated and I was recycled to serve as a Publishing Producer to help external studios building new quality GHOS games. I joined a team of other 2 Producers and the Executive Producer. I was working in remote from Spain and the rest of the team and other company stakeholders collocated in The Netherlands.My first game here was "Fabulous 5 - True Colors", by Nitreal Games, in Poland. Other Premium games I co-produced were: - "Fabulous 6 - From NY to LA", by Nitreal (full cycle), - "Delicious 17 - Emily's Road Trip" by Stage Clear Studios, in Spain (from Beta to post-release),- "Welcome to Primrose Lake" by SQRT3, in Poland and their Creative Producer in US (post-production to post-release), - "Maggie's Movies - Second Shot" by Worl-Loom, in Poland,- "Unsung Heroes - The Golden Mask" by Threaks, in Germany (from Beta to post-release),- "Detective Jackie - Mystic Case" by Old Skull Games, in France (from Beta to post-release)- Set dates and milestones, and check they're met in terms of dates and quality- Arrange Play sessions with stakeholders to gather feedback to improve the game- Work with studio and our Story team to produce the art assets and setup review and feedback sessions for Story implementation, Art, Game Design, etc.- Work closely with my team of producers and the Story Team Leader in processes, ownership per area and studio, production stages, studio plotting, etc.- Work closely with the external studios to provide all they needed from GameHouse to develop their game- Play our games in development and provide feedback and directions to the studios- Appstores setup and release management for the games I was producing. Google Play, iTunes, Amazon Appstore and Steam- Work closely with the QA Team at the end of Alpha, Beta and from Release Candidate to game Launch- Run postmortems and retrospectives after game launches with Studio and stakeholders. Incorporate learnings in our production processes. Show less
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Game Producer (Internal Studio)
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Mar 2017 - Sep 2018
2017 was time for a new adventure. We started a new in-house Game Studio in Alicante, and I joined that team as Producer. This was all learning for me: building a great high performing Team from scratch, (which in the end didn't succeed in the way we had desired), and create together the Fastest, Nicer and Most innovative First Original Story from a New Internal Studio ever: Sally's Salon: Kiss & Make-up- Game Producer in a team of 16 people from different nationalities, and filling all the roles in game development: Programming, Game Design, 2D Art, 3D Art and animators, QA- Work Together within a Leads Team with the Lead Programmer, Art Director and Lead Designer to align on dependencies, make decissions, and plan production.- Work with stakeholders and service teams such as Marketing, UA, Executive Producers, QA, Customer Support, etc. to align on dates, product requirements, feedback on game and features, etc.- Full Production cycle from pre-conception to post-launch, working in 2-weeks sprints, and using some of the scrum ceremonies: Sprint grooming, planning, review and retrospectives.On the other hand, in 2017 we also moved our office to a different city and I provided support and was part of the decision making process to find a new location, negotiate contract with landlord and service providers, find an architect to finish the office space, follow up with the works before and after moving, buy new equipment, get rid of old stuff, etc. Show less
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Technical Product Owner "Instant Play"
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Dec 2015 - Feb 2017
Be part of a Tech team as a Product Owner of our "Instant Play "proposition: build core technology to load and instantly play PC games with downloads in the background for our brand New GameHouse.com portal.- Align with other Teams in charge on other components of the new platform such as BI, Frontend, backend.- Work with the team on new features and product development for the technical components in the client, website API and Windows service that provide the Instant Play capabilities in the website. - Analyze data from Dashboards and setup KPIs: average time-to-play, number of in-game pauses, stability, pre-loaded content, etc., and make data driven decisions.- Continue providing coach and support to the team members and other staff in my office. Show less
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Team Coach and Facilitator for the Alicante Office
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Oct 2014 - Dec 2015
Personal coach, mentor and facilitator.Organizational Leader, responsible of our engineering office in Alicante, with 15 employees.Main duties:- Facilitate happiness.- Coach and Grow people.- Ignitor and Catalyst for Ideas.- Connecting people, teams and functional areas.- Support Scrum and other Agile and Lean (production) teams (4/6 teams in total).Other: Office facilities, manage suppliers, purchases, etc. Local accounting and HR representative for our Spanish offices in Alicante and Barcelona. Show less
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Dir ActiveMARK (DRM) Engineering
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May 2009 - Dec 2014
Managing 3 teams: Software Engineering, QA and Production team, working according to product and business priorities.Coordination and communication between different international departments.Office Manager: Responsible of the Spanish office and management with providers, accounting, HR, etc.The position requires extensive knowledge of the business, e-commerce and a number of systems (JIRA, Perforce, Licensed Web Services etc.). This position also requires project management and people management skills.LANGUAGE SKILLSAbility to read, analyze, and interpret common scientific and technical journals in English. Ability to respond to common inquiries or complaints from customers, or members of the business community. Ability to write and update status reports and customer emails in English.REASONING SKILLS Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.Ability to grab requirements from different stakeholders and determine product priorities and roadmaps. Show less
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RealNetworks
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United States
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Software Development
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300 - 400 Employee
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Packaging and Test Manager
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Aug 2008 - Apr 2009
Team of 5 Engineers.Production team, working according to product priorities.Coordination and communication between different departments.The Packaging & Test Manager is a position that requires extensive knowledge of the business, e-commerce and a number of systems (JIRA, Perforce, Licensed Web Services etc.). The Packaging & Test Manager also requires project management and people management skills.LANGUAGE SKILLSAbility to read, analyze, and interpret common scientific and technical journals in English. Ability to respond to common inquiries or complaints from customers, or members of the business community. Ability to write and update status reports and customer emails in English.REASONING SKILLS Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Show less
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Assitant Packaging and Test manager
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Apr 2008 - Jul 2008
Lead a team of 6 packaging engineers in the digital entertainment field.Hit our production numbers, report to management and coordinate remote workforce to meet our goals.
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Rovi Corporation (now TiVo)
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United States
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Software Development
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400 - 500 Employee
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Assistant Packaging & Test manager
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Jun 2006 - Apr 2008
Lead a team of 6 packaging engineers in the digital entertainment field. Hit our production numbers, report to management and coordinate remote workforce to meet our goals. Lead a team of 6 packaging engineers in the digital entertainment field. Hit our production numbers, report to management and coordinate remote workforce to meet our goals.
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Trymedia Systems, Inc.
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United States
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Technology, Information and Internet
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Packaging Engineer
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Jun 2004 - Jun 2006
Prepare videogames for PC with ActiveMARK, leader DRM technology. Create complex installers with Wise, Nsis and InstallShield. Document and improve internal processes. Automation. Prepare videogames for PC with ActiveMARK, leader DRM technology. Create complex installers with Wise, Nsis and InstallShield. Document and improve internal processes. Automation.
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Ayuntamiento de Alicante
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Spain
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Government Administration
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200 - 300 Employee
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Helpdesk internship - Computing Central Service
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Aug 2002 - Aug 2003
- Helpdesk: fix network, printers, hardware, software issues, deploy programs, run assets inventories, etc. for all the government offices in Alicante. - Helpdesk: fix network, printers, hardware, software issues, deploy programs, run assets inventories, etc. for all the government offices in Alicante.
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Education
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2018 - 2021
Fundesem Business School
Business English, C1+ -
2016 - 2016
Fundesem Business School
Diploma, Executive Program Managing People with Luis Galindo -
2016 - 2016
in-house GameHouse Training, facilitator: Carlos Mateo
Workshop, Mindfulness -
2016 - 2016
Instituto CNV
Training, Non Violent Communication -
2016 - 2016
Management 3.0
Attendance Certificate, Management 3.0 and workshop -
2015 - 2015
Aquora Business Education
People Management, Business Administration and Management, General -
2012 - 2012
Fundación Tripartita
Time Management, Time Management -
2012 - 2012
Fundesem Business School
Coaching Specialist, Executive Coaching -
2010 - 2011
Fundesem Business School
CADE, MBA -
2010 - 2010
COIICV
ScrumManager certified, Scrum, Agile -
2010 - 2010
Escuela Oficial de Idiomas (Spain)
Certificado Nivel Avanzado (B2 certificate), English -
2009 - 2009
AudiDat
Implantación de la Ley Orgánica de Protección de Datos en las empresas, LOPD, Privacy -
2008 - 2008
In-house lessons
English - FCE equivalent and conversation, English -
2008 - 2008
In-house lessons for promotion
Management and Leadership, Management, Leadership -
2007 - 2008
Private Lessons
French B1, French -
2004 - 2007
Universitat d'Alacant
Computer Engineering (Master equivalent), Computer Engineering -
2006 - 2006
Training Room Hire Co.
Introduction to Perforce for Users and Administrators, Perforce, SCM -
2006 - 2006
Universitat d'Alacant
.NET programming, .NET, Development -
2005 - 2006
Universitat d'Alacant
Certificado de Aptitud Pedagógica, Teaching in Highschool and vocational schools -
2003 - 2003
Universitat d'Alacant
Japanese 1 - Introduction to language and culture, Japanese -
1998 - 2003
Universitat d'Alacant
Computer Engineering - Specialty Signals and Systems, Computer Engineering, Systems, Sygnals, Circuits, Logic -
2000 - 2000
Universitat d'Alacant
Preparation First Certificate of Cambridge, English -
1998 - 1998
Junta Qualificadora de Coneixements de Valencià
Grau Mitjà, Certificado de conocimientos de Valenciano -
1998 - 1998
Limerick Languages Centre
English Course, English, Culture
Community
