Systems Engineer - Manager

• Nov 2014 - Present

Manage the IT operations for the Glanbia Nutritionals Carlsbad, Los Angeles and Springfield, MO locations. Responsible for all servers, IT manufacturing, VOIP phones, biometric door access, cameras, and network related activities for the Glanbia Nutritionals Carlsbad, Los Angeles, and Springfield, MO locations. Upgraded the Springfield plant internet and MPLS/WAN connections from 2 2xT1 lines to 2 20Mb fiber connections. Replaced 100Mb switches with 1Gb Cisco switches. Migrated all 2003 servers to 2008 R2 and 2012 R2 and Migrated physical servers to VMWare ESXI. Moved from tape to disk to disk backups, with site to site replication. Backed-up servers, lab computers, and laptops, using Commvault Simpana and Acronis Enterprise. Backed-up databases using RMAN, SQL Server, and MySQL backup. Made performance tuning changes to increase performance on database servers. Maintain the IT budget and purchase all IT equipment. Led IT recruitment activities for the Carlsbad and Springfield locations. Submitted postings, managed resume screening with HR, organized and participated in panel interviews, salary and offer determination. Created and updated internal IT policies and procedures and a disaster recovery plan. Maintained regulatory requirements for security compliance. Oversaw multiple IT audits and responsible resolving all IT issues that arose during the audit. Managed IT projects which include: The upgrade of the DQS manufacturing application for 21CFR11 compliance, implementation of GHS labels, LIMS enterprise integration for lab equipment, eKey biometric scanner upgrades, and renovation of the manufacturing cells. Show less

Senior Systems Engineer

• Oct 2012 - Oct 2014

Responsible for implementing, managing and supporting 800+ sample medication dispensaries running Linux and Windows located at customer locations throughout the US. Managed the technical implementation at new customer sites. Managed and Linux servers and Windows kiosk computers at remote locations using a Cisco VPN, SSH and VNC. Migrated medication dispensaries from a Cisco 515 PIX to a Cisco ASA 5545-x. Migrated systems from Debian 3.1, Cisco VPN (IPSEC 3DES) to Debian 7, Cisco Anyconnect (SSL AES 256). Setup site-to-site VPN connections with customers for transferring HL7 messages. Upgraded 2003 Active Directory to 2008. Moved the MedVantx production environment from San Diego to the Sioux Falls data center. Migrated physical servers to VMWare ESXI. Created group policies to lock down Windows servers and computers. Managed Windows and Linux backups with Backup Exec and AMANDA. Ran vulnerability scans on Windows and Linux servers with Retina Security Scanner. Managed internal IT helpdesk group and the IT support technicians in the field. Reported to the Vice President of Operations. Created and updated internal IT policies and procedures. Maintained regulatory requirements for security compliance. Oversaw multiple IT audits and responsible resolving all IT issues that arose during the audit. Show less

Lead Systems Engineer / Oracle DBA

• Feb 2011 - Sep 2012

Lead a team of software systems engineers that provided tier three production support for the Neurocognitive Assessment Tool (NCAT) and Traumatic Brain Injury (TBI) enterprise applications. Systems Engineering support for the NCAT & TBI applications include Snareworks (LDAP), Open LDAP, Windows 2003 & 2008 R2, Business Objects XI 3.1, IIS 6 and 7, Apache Tomcat, Oracle 11g with Dataguard, VMWare ESX, VCenter, Open LDAP, and Redhat Enterprise Linux. Migrated NCAT primary and standby database servers from Windows 2003, Oracle 10.2 to Windows 2008 R2, and Oracle 11.2 with Dataguard (Physical Standby). Wrote instructions and a timeline for deploying in production. Migrated NCAT application servers from Windows 2003 to 2008 R2. Applied operating system and database lockdowns. Created a Business Objects Universe for administrative reports. Responsible for task completion and product delivery to the NCAT and TBI Certification Authority (CA) using eEye Retina, DISA Gold Disk, DISA SRR Oracle. Managed the Information Assurance Vulnerability Alert updates (IAVA) process. Applied quarterly Oracle CPU patches and hot fixes on Windows and Linux environments. Created procedures and triggers. Ran Oracle AWR reports to identify performance issues with the database and changed memory parameters to increase performance. Worked with DMDC DEERS, Air Force, PMRS, NAVY MRRS, and VA BHIE to implement web service interfaces for submitting HL7 messages. This entailed helping the customer setup their consuming web service, creating PKI client certificates, and VPN connection and firewall exceptions. Troubleshot connectivity issues and coordinated with other entities to resolve issues. Deployed HBSS/ePolicy Orchestrator (ePO) in a development and test environment and wrote instructions for installation in production. Organized, managed and supported systems integration testing (SIT). Show less

Systems Engineer / Oracle DBA

• Oct 2000 - Feb 2011

Implemented the DSES data warehouse, which consists of eight Oracle databases, configured Oracle Management Server (Database Catalog), and configured RMAN to back up the data warehouse databases. Created users, roles, tablespaces, stored procedures, installed patches, restored database files and control files. Installed and configured Business Objects WEBI, and, Application Foundation servers 6.1, 6.5, and XI as well as configuring multiple Business Objects Data Integrator ETL job servers on versions 6.1, 6.5 and XI. Developed complex ETL jobs using Data Integrator, created Business Objects Universes, and multiple data marts, from multiple data sources. Developed WEBI reports and dashboards. Resolved complex problems with Data Integrator, Application Foundation, Auditor, and Universe Designer. Was trained by a team of three Engineers from Business Objects for a period of six months. Installed and configured Crystal Reports and Crystal Reports Explorer XI in a Business Objects environment. Show less

Network Administrator

• Dec 1999 - Sep 2000

Responsible for all NT, Notes and SQL development and administration for 20 remote locations with 500 users at the corporate level. Individually installed and configured the entire network for remote locations that included configuration and support of LAN, ISDN and DSL routers and the contracting of the wiring and phone systems. Set up a PPTP connection from Seattle Washington to San Diego using two WatchGuard firewalls. Built Enterprise servers form the ground up. Created databases in Access through SQL Server and administered multiple Costpoint databases through SQLBase. Moved a 20-server Notes network from 16 Notes domains to 6 Notes domains and redesigned mail routing from multiple connection documents to a single Notes Name Network globally, which decrease the amount of mail routing problems by 60%. Upgraded Notes Network from 4.5 to 5.0. Developed a Consultant Management Database, an IT Resource Database, and an Admin Resource Database in Domino. Developed a Corporate Intranet site using Lotus Quickplace. Managed backups for all locations using Backup Exec. Show less

Systems Administrator

• Feb 1998 - Dec 1999

Built and maintained enterprise web servers/FTP servers, PDC, BDC’s, backup servers, juke box servers and RAS servers. Administration and support of Lotus Notes servers in an enterprise environment. Implementation of a directory and security structure for a division of 300 people. Troubleshooting of various network traffic problems using a Fluke device. Upgrade all network servers, hardware and network operating systems. Support various UNIX servers and workstations. Configuration of WINS, DNS, DHCP, RAS services. Installation and configuration of network printers. Management of a backup support team with 9 sites in 3 different states. Currently backup over forty servers on three domains. Create and implement standards for all the backup sites. Implementation of Auto Loaders and StorageTek Tape Library. Show less

Systems Adminstrator

• Aug 1997 - Feb 1998

Technical troubleshooting of network resources, computer hardware, and systems software for 800+ users in four different buildings. Provided administrative assistance in the day-to-day operations of Windows NT/ Exchange servers, Novell Netware servers. Integrated Internet servers and UNIX based servers. Supported help desk, 10baseT cabling, DSU’s, Fiberoptic and Etherlink hubs. Technical troubleshooting of network resources, computer hardware, and systems software for 800+ users in four different buildings. Provided administrative assistance in the day-to-day operations of Windows NT/ Exchange servers, Novell Netware servers. Integrated Internet servers and UNIX based servers. Supported help desk, 10baseT cabling, DSU’s, Fiberoptic and Etherlink hubs.

2542

• Sep 1993 - Sep 1997