Experience

A. Harold & Associates, LLC

• United States
• Defense and Space Manufacturing
• 1 - 100 Employee

• Project Manager

  • Feb 2022 - Present

  • Manage budget, customer billing, and resource timesheets for the KC-46 Aircrew Training System (ATS) Time and Materials contract. • Report to client’s Instructional Design Director, Director of Training, and Program Manager throughout courseware development and maintenance request cycles. • Ensure version control for maintenance requests by managing the Version Control (VCL) document for Instructor-Led Training and Computer-Based Training courseware. • Analyze and review courseware… Show more • Manage budget, customer billing, and resource timesheets for the KC-46 Aircrew Training System (ATS) Time and Materials contract. • Report to client’s Instructional Design Director, Director of Training, and Program Manager throughout courseware development and maintenance request cycles. • Ensure version control for maintenance requests by managing the Version Control (VCL) document for Instructor-Led Training and Computer-Based Training courseware. • Analyze and review courseware for Style Guide (SG) compliance in Impression Lesson Launcher. • Conduct final courseware reviews on behalf of the client’s PM. • Support proposal department by researching, editing, and reviewing responses to RFPs. • Train under the Director of Quality Control to develop Quality Assurance (QA) process for client. • Review courseware XML output for version control. • Conduct Quality Assurance (QA) review of courseware Impression Lesson Launcher.

• Deputy Project Manager

  • Dec 2020 - Feb 2022

  Jacksonville, Florida, United States • Manage production across four ratings for the Sailor 2025 fiscal year 20 project. Notably, the quickest promotion in the company history at the time of advancement, going from Computer Based Training Specialist to Deputy Project Manager within six months of initial hire. • Communicate with team, upper management, prime contractor and stakeholders regularly, reporting changes and adapting internal processes as needed for efficiency and quality. • Host weekly project meeting and ensure… Show more • Manage production across four ratings for the Sailor 2025 fiscal year 20 project. Notably, the quickest promotion in the company history at the time of advancement, going from Computer Based Training Specialist to Deputy Project Manager within six months of initial hire. • Communicate with team, upper management, prime contractor and stakeholders regularly, reporting changes and adapting internal processes as needed for efficiency and quality. • Host weekly project meeting and ensure weekly productivity for a team comprising of over 50 employees. • Perform Learning Objective (LO) analysis across four ratings and managing the Functional Requirements Document (FRD). • Designated ISD Lead for BM and EN ratings. Host daily scrum meetings, manage level II and II interactive/engagement, manage lesson test plans, perform final review on all courseware. • Conduct MELD, AIM II and general project training for all Instructional System Designers, Computer-Based Training Specialists, Subject Matter Experts (SMEs), and Quality Control specialist (QCSs).

• Computer Based Training Specialist

  • May 2020 - Dec 2020

  Jacksonville, Florida, United States • Appointed as the designated coordinator for the Computer-Based Training Specialist job class on the Sailor 2025 fiscal year 20 project. • Designed Learning Design Strategies (LDS) and Script Storyboards (SSBs) for level II, III, and IV courseware by coordinating with SMEs and analyzing Government-Furnished Information (GFI). • Developed internal training materials and led training sessions on MELD, AIM II, and general LDS/SSB development.



Shorelight

• United States
• Higher Education
• 300 - 400 Employee

• Course Support Specialist

  • Jun 2019 - Feb 2020

  • Provide remote support for the global and university teams in a cutting-edge educational program. • Troubleshoot and resolve studio operational issues during live lectures, and ensure minimal student or teacher impact. Issues include those involving the LMS, physical equipment setups (cameras, wires, microphones), and environmental factors (open doors, air conditioner noise, screen glare). • Effectively communicate through language barriers. • Analyze and edit course content for… Show more • Provide remote support for the global and university teams in a cutting-edge educational program. • Troubleshoot and resolve studio operational issues during live lectures, and ensure minimal student or teacher impact. Issues include those involving the LMS, physical equipment setups (cameras, wires, microphones), and environmental factors (open doors, air conditioner noise, screen glare). • Effectively communicate through language barriers. • Analyze and edit course content for higher-ed engineering program. • Train professors on program- and course-specific utility. • Develop custom PowerPoint templates.

• Instructional Designer

  • Mar 2018 - Jun 2019

  Analyzed course content for master level courses and built courses in custom as well as standard LMS systems. Communicated with Professors during course development and provided tutorials on how to navigate and use their online courses. -Build courses in LMS systems -Aid in analyzing course content -Develop PowerPoint themes -Monitor lectures and aid professors as needed -Record meetings with screen capture and edit recordings as needed -Member of the first response team… Show more Analyzed course content for master level courses and built courses in custom as well as standard LMS systems. Communicated with Professors during course development and provided tutorials on how to navigate and use their online courses. -Build courses in LMS systems -Aid in analyzing course content -Develop PowerPoint themes -Monitor lectures and aid professors as needed -Record meetings with screen capture and edit recordings as needed -Member of the first response team for client submitted technical tickets -Solve technical issues to the best of my ability



21st Century Learning Solutions

• United States
• E-Learning Providers
• 1 - 100 Employee

• Instructional Designer

  • Feb 2016 - Mar 2018

  Developed internal training documents for new projects. Performed traditional roles within the Instruction Design department, such as building courses in LMS systems, and maintained flexibility to perform roles in other departments as needed. Other departments included Media, Web Development and Course Development. -Develop internal training documents for new projects -Build course content into HTML pages and LMS systems, including Blackboard and Canvas -Perform detailed quality… Show more Developed internal training documents for new projects. Performed traditional roles within the Instruction Design department, such as building courses in LMS systems, and maintained flexibility to perform roles in other departments as needed. Other departments included Media, Web Development and Course Development. -Develop internal training documents for new projects -Build course content into HTML pages and LMS systems, including Blackboard and Canvas -Perform detailed quality control checks for courses -Assist in developing processes for efficient team work flow -Analyze and query content for new course development -Edit and assist in developing websites in WordPress -Develop website platform for new training modules utilizing the Bootstrap 4 framework -Image research and manipulation using Adobe products (Photoshop, Illustrator, Stock) -Create graphics and take photographs to fully customize website visuals -Maintain a high level of flexibility and adaptability while working on various projects -Experience in working in each department during times of high demand including Media, Instructional Design, Course Development and Web Design

• Assistant Media Developer

  • Mar 2015 - Jan 2016

  Edited lecture- and interview- style videos, including text animation and audio editing. Revamped Flash animation to HTML5. -Edit audio using Adobe Audition -Develop text animation using Adobe After Effects -Develop completed video in Adobe Premiere Pro -Cut Audio and Video using Adobe Premiere Pro -Develop completed video in Adobe Premiere Pro Revamped Flash animation to HTML5



iD Tech Camps

• United States
• Education Management
• 300 - 400 Employee

• Instructor

  • Jun 2011 - Aug 2011

  Taught Web Design, Game Design and Graphic Arts. Instructed students ranging from 7 to 17.



First United Methodist Preschool of Coral Springs

• Assistant Teacher

  • Jun 2010 - Aug 2010

  Lead group activities Responsible for the safety and well-being of students