Rashad Davis, MBA, M.ED.
Senior Information Technology Lead at Noble Network of Charter Schools- Claim this Profile
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Bio
Ted Funn
It was a pleasure working with Rashad over the course of about 2 years at the Northern Trust. Rashad was always organized, professional and competent with the inquiries and issues brought to the attention of our group. He would always follow up on anything that needed research or validation. I would welcome the opportunity to work with Rashad again.
Ted Funn
It was a pleasure working with Rashad over the course of about 2 years at the Northern Trust. Rashad was always organized, professional and competent with the inquiries and issues brought to the attention of our group. He would always follow up on anything that needed research or validation. I would welcome the opportunity to work with Rashad again.
Ted Funn
It was a pleasure working with Rashad over the course of about 2 years at the Northern Trust. Rashad was always organized, professional and competent with the inquiries and issues brought to the attention of our group. He would always follow up on anything that needed research or validation. I would welcome the opportunity to work with Rashad again.
Ted Funn
It was a pleasure working with Rashad over the course of about 2 years at the Northern Trust. Rashad was always organized, professional and competent with the inquiries and issues brought to the attention of our group. He would always follow up on anything that needed research or validation. I would welcome the opportunity to work with Rashad again.
Credentials
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A+
CompTIAFeb, 2012- Oct, 2024
Experience
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Noble Schools
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United States
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Primary and Secondary Education
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700 & Above Employee
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Senior Information Technology Lead
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Jan 2018 - Present
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Jenner & Block
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United States
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Law Practice
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700 & Above Employee
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IT Support Specialist
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Jan 2014 - Sep 2019
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Gallagher
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United States
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Insurance
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700 & Above Employee
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System Operations Engineer
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Dec 2014 - 2017
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Enterprise Support Desk Analyst
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Aug 2012 - Dec 2014
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UChicago Medicine
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United States
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Hospitals and Health Care
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700 & Above Employee
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Epic Site Support Specialist
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Apr 2012 - Jun 2012
• Provided systems and end user support for Epic electronic medical record in call center environment using Service Desk Express tracking system. • Served as liaison between 1500+ medical providers, clinicians and/or administrative employees’ and Epic implementation staff. • Worked in a small team of 20 to provide technical support for advanced users of Epic Client Systems and support teams including involvement in Active Directory administration and application testing related to client systems.
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Northern Trust Bank
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Chicago, IL
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Senior Applications Support Analyst
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Jun 2008 - Apr 2010
*Analyze and define user requirements and translate them into functional requirements; *Coordinate and participate in User Acceptance Testing (UAT) for future projects and training; *Document process flows and system specifications; *Train end users on systems functions; *Participate in joint application development sessions to develop solutions that meet the defined business requirements; *Analyze and define user requirements and translate them into functional requirements; *Coordinate and participate in User Acceptance Testing (UAT) for future projects and training; *Document process flows and system specifications; *Train end users on systems functions; *Participate in joint application development sessions to develop solutions that meet the defined business requirements;
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Protiviti
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United States
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Business Consulting and Services
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700 & Above Employee
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Systems Analyst
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Mar 2007 - May 2008
Perform troubleshooting and analysis to assess root cause of application and data issues ; *Design and execute test plans and procedures for acceptance testing of new or modified applications in an environment of diverse development platforms; *Coordinate with IT development teams to manage the development process and resolve issues; *Ensure that software enhancements and system fixes meet intended business needs according to defined requirements; Perform troubleshooting and analysis to assess root cause of application and data issues ; *Design and execute test plans and procedures for acceptance testing of new or modified applications in an environment of diverse development platforms; *Coordinate with IT development teams to manage the development process and resolve issues; *Ensure that software enhancements and system fixes meet intended business needs according to defined requirements;
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Technical Support Analyst
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Nov 2005 - Mar 2007
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals; *Translates business requirements into technical requirements; *Supports and maintains user account information including rights, security and systems groups; Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals; *Translates business requirements into technical requirements; *Supports and maintains user account information including rights, security and systems groups;
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Marine Corps Recruiting
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Armed Forces
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700 & Above Employee
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Corporal
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Jan 2001 - Jan 2006
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Education
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2022 - 2025
Capella University
Doctor of Education - EdD, Curriculum and Instruction -
Moreland University
Certificate, Teacher Education and Professional Development, Specific Subject Areas -
University of Illinois Urbana-Champaign
Master of Education - MEd, Diversity and Inclusion -
2021 - 2021
Cornell University
Certificate, Diversity and Inclusion -
2016 - 2020
University of Illinois at Chicago
Master of Business Administration (M.B.A.), Operations Management and Supervision -
2000 - 2006
DeVry University
Bachelors of Science, Computer Information Systems 2006
Community
