Career Readiness Specialist

• Mar 2021 - Present

• Facilitated weekly work readiness, career exploration, and life skills workshops for middle and high school students; created learning program curriculum • Arranged learning workshops, training programs, activities, and guest speakers for learners to support career development • Identified and analyzed opportunities and challenges affecting learners and served as mentor to aid in resolving challenges • Provided career advising to learners regarding the college search process, interviewing, resume writing, cover letter preparation, professional communication, and other career related activities • Assisted with placement of participants in internships based on career interests and program of study • Maintained wide knowledge of community resources available to participants Show less

Senior Talent Development & Retention Advisor

• Nov 2021 - Present

Associate Talent Acquisition Advisor

• Sep 2018 - Present

CLA CAST (Consulting and Accounting Solutions Team) has experienced CPAs and consultants who deliver custom project management, consulting and accounting solutions for clients ranging from startups to Fortune 100 companies. Serving both public and private companies, CLA CAST deftly fulfills clients’ needs, whether they are interim, part-time or project-based.• Supported recruiting team by managing the candidate hiring process through posting job requisitions, coordinating interview schedules, and creating one pagers for client proposals• Led new hires through on-boarding process and provided support during terminations; designed and continuously improved processes and materials to enhance efficiency and employee experience during on-boarding • Processed I-9 documentation and partnered with Human Resource team to ensure compliance• Recruited, screened, documented, and presented qualified candidates to hiring managers for internal internship opportunities• Led diversity and inclusion trainings aimed to attract, retain, and promote a diverse workforce; collaborated with teammates to organize employee engagement and appreciation activities Visit www.CLAconnect.com/CAST for more information. Show less

Donor Relations Manager

• May 2016 - Sep 2018

• Responsible for day-to-day oversight of gift processing activities, ensuring accurate processing of checks, credit cards, and electronic funds transfers using the Raiser’s Edge database • Develop a strategy to grow matching gifts program • Interview prospective candidates to assess qualifications for open positions such as office volunteers and student interns • Lead stewardship projects such as thank you programs, new donor bonding, donor retention, and lapse donor strategy • Train and supervise new employees and office volunteers • Manage direct mail strategy, calendar and content, including: mailed appeals, e-appeals, print newsletter, and e-newsletter • Assist with special event logistics; RSVPs’, Seating, Registration and Check-outs • Provide excellent customer service to donors by returning phone calls and emails promptly Show less

Inside Sales Representative

• Sep 2015 - Mar 2016

What we do is unique and often hard to explain. In a nutshell: we partner with large brands in high-growth industries and we own the entire direct marketing process on their behalf - from demand generation to closing the sale. Our expertise lies in our ability to optimize the entire customer lifecycle for these brand partners. We do this by connecting with potential customers from their initial interest in the marketplace to their end transaction. Data drives our decisions - and we build tools that give us unique, actionable insights. We scrutinize response, conversion and economics at every level to continuously boost ROI. At Red Ventures our biggest competitive advantage is our people. We hire the brightest minds in the business, equip them with the best tools and technology, and then give them the freedom to revolutionize. For employees, we offer an exciting, data-driven, entrepreneurial work environment, and we've been ranked among the top 10 Best Places to Work in Charlotte for seven consecutive years. Show less

Development Operations and Marketing Manager

• Aug 2013 - Jun 2015

• Coordinated weekly development meetings; managed and maintained the development database • Accurately maintained the development department budget • Completed local and national grant proposals and reports • Successful processed all gifts and assisted in sending gift acknowledgment letters based on customer relationship management plan • Coordinated special events logistics: RSVP’s, seating, registration and check-out • Assisted with talent acquisition and preparation for new hire orientation • Developed policies and procedures for staff appreciation • Conducted interviews for potential incoming AmeriCorps members and provided recommendations to hiring managers • Frequently attended networking events to promote CY’s impact and recruit potential members • Effectively developed and maintained web content to communicate the City Year story • Created and implemented marketing content for CY on social media platforms including Twitter, Instagram, and Facebook Show less

Premium Services Concierge

• Feb 2013 - May 2015

• Provided logistical assistance to over 600 guests at premium venue locations in 19,600 capacity arena • Collaborated with staff teammates to enhance guests’ experiences; served as "Elevate Ambassador" to provide constructive feedback, train new staff, and boost staff team morale • Provided logistical assistance to over 600 guests at premium venue locations in 19,600 capacity arena • Collaborated with staff teammates to enhance guests’ experiences; served as "Elevate Ambassador" to provide constructive feedback, train new staff, and boost staff team morale

Project Leader

• Jul 2012 - May 2013

• Negotiated and maintained long term vendor partnerships resulting in over $200,000 in sponsorships • Cohesively collaborated with teammates and successfully coordinated logistics for 15 events to engage sponsors such as Comcast, Wells Fargo, Starbucks, Bank of America, and Univision • Create post event surveys to analyze participant satisfaction and collaborate with teammates to make improvements • Created and maintained financial reports to accurately reflect service event budgets; assisted with creating press advisories Show less

Research and Marketing Representative

• Oct 2011 - Oct 2012

Managed guest-lists at events such as concerts and promotional parties; completed online field reports that described the marketing efforts of various projects; prepared and distributed marketing materials to local business and industry taste makers; participated in weekly conference calls to provide updates and discuss upcoming projects Managed guest-lists at events such as concerts and promotional parties; completed online field reports that described the marketing efforts of various projects; prepared and distributed marketing materials to local business and industry taste makers; participated in weekly conference calls to provide updates and discuss upcoming projects

Brand Ambassador

• Nov 2011 - Sep 2012

Visited venues in Miami, FL and spoke with patrons about their interest/social activities; prepared and distributed promotional materials and prizes; interacted with individuals in a friendly and inviting manner; and collaborated with team members to successfully reach event goals. Visited venues in Miami, FL and spoke with patrons about their interest/social activities; prepared and distributed promotional materials and prizes; interacted with individuals in a friendly and inviting manner; and collaborated with team members to successfully reach event goals.

AmeriCorps Member

• Aug 2011 - May 2012

Served as a full time tutor and mentor in a low-performing urban public school; collaborated with 8 team members to accomplish common education revitalization goals; organized community events that resulted in an increase in school pride and parental involvement; successfully led interventions for up to 60 students to increase student attendance, behavior, and academic performance Served as a full time tutor and mentor in a low-performing urban public school; collaborated with 8 team members to accomplish common education revitalization goals; organized community events that resulted in an increase in school pride and parental involvement; successfully led interventions for up to 60 students to increase student attendance, behavior, and academic performance