Experience

Appcast, Inc

• United States
• Software Development
• 300 - 400 Employee

• Product Manager

  • Jan 2022 - Present



Oak Street Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Technical Product Manager

  • Oct 2021 - Jan 2022

• Program Manager

  • Dec 2019 - Oct 2021

• Business Analyst

  • Feb 2019 - Dec 2019



Point B

• United States
• Business Consulting and Services
• 700 & Above Employee

• Management Consultant

  • Oct 2016 - Feb 2019

  Financial Services • Coordinated program management efforts to support the vendor migration of a Fortune 500 bank’s check processing services, leading 8 financial and technological workstreams, reporting to executive project sponsors weekly, and tracking key program risks and milestones. • Managed the assessment of 387 current-state revenue and fee calculation rules for a Fortune 500 bank’s implementation of PeopleSoft, ensuring a successful migration of client data and adherence to… Show more Financial Services • Coordinated program management efforts to support the vendor migration of a Fortune 500 bank’s check processing services, leading 8 financial and technological workstreams, reporting to executive project sponsors weekly, and tracking key program risks and milestones. • Managed the assessment of 387 current-state revenue and fee calculation rules for a Fortune 500 bank’s implementation of PeopleSoft, ensuring a successful migration of client data and adherence to financial regulations. • Designed and programmed data-driven dashboards that aggregated a Fortune 500 Credit Reporting Agency’s employee satisfaction survey data, providing their executives with key insights on overall employee company satisfaction based on 346 components of data. E-Commerce • Served as Program Manager for the Agile driven management of new feature development for an industry leading pharmacy e-commerce platform, resulting in 5 months of successful product updates within 2 digital programs. • Managed 2 digital teams made up of subject matter experts in Customer Experience, User Experience, Development, and Quality Assurance, as well as off-shore resources and third-party vendors that resulted in successful program delivery without any project delays. Healthcare • Managed a team of 6 consultants and healthcare data subject matter experts to assess and improve the Provider Data Management processes and systems of a large healthcare insurance association, working with 4 cross-functional teams. • Improved the vendor monitoring processes of a health insurance association’s 465 third-party vendors to ensure compliance with healthcare regulations and more effective management of their downstream entities. Executive Search • Led the design and process improvement efforts to create an executive search firm’s Business Development Support Center, improving internal knowledge management processes based on the identification of 29 core business components. Show less Financial Services • Coordinated program management efforts to support the vendor migration of a Fortune 500 bank’s check processing services, leading 8 financial and technological workstreams, reporting to executive project sponsors weekly, and tracking key program risks and milestones. • Managed the assessment of 387 current-state revenue and fee calculation rules for a Fortune 500 bank’s implementation of PeopleSoft, ensuring a successful migration of client data and adherence to… Show more Financial Services • Coordinated program management efforts to support the vendor migration of a Fortune 500 bank’s check processing services, leading 8 financial and technological workstreams, reporting to executive project sponsors weekly, and tracking key program risks and milestones. • Managed the assessment of 387 current-state revenue and fee calculation rules for a Fortune 500 bank’s implementation of PeopleSoft, ensuring a successful migration of client data and adherence to financial regulations. • Designed and programmed data-driven dashboards that aggregated a Fortune 500 Credit Reporting Agency’s employee satisfaction survey data, providing their executives with key insights on overall employee company satisfaction based on 346 components of data. E-Commerce • Served as Program Manager for the Agile driven management of new feature development for an industry leading pharmacy e-commerce platform, resulting in 5 months of successful product updates within 2 digital programs. • Managed 2 digital teams made up of subject matter experts in Customer Experience, User Experience, Development, and Quality Assurance, as well as off-shore resources and third-party vendors that resulted in successful program delivery without any project delays. Healthcare • Managed a team of 6 consultants and healthcare data subject matter experts to assess and improve the Provider Data Management processes and systems of a large healthcare insurance association, working with 4 cross-functional teams. • Improved the vendor monitoring processes of a health insurance association’s 465 third-party vendors to ensure compliance with healthcare regulations and more effective management of their downstream entities. Executive Search • Led the design and process improvement efforts to create an executive search firm’s Business Development Support Center, improving internal knowledge management processes based on the identification of 29 core business components. Show less



PwC

• Professional Services
• 700 & Above Employee

• Cybersecurity Advisory Consultant

  • Aug 2015 - Oct 2016

  Financial Services • Supported an evaluation of a Fortune 500 bank’s 308 financial applications to discover the presence of over 1200 instances of insufficiently protected confidential client data based on interviews with key technology stakeholders and an analysis of financial data. • Organized all documented security risks based on criticality and presented them to the client’s IT leadership for remediation. • Documented all project components to ensure deadlines where met and… Show more Financial Services • Supported an evaluation of a Fortune 500 bank’s 308 financial applications to discover the presence of over 1200 instances of insufficiently protected confidential client data based on interviews with key technology stakeholders and an analysis of financial data. • Organized all documented security risks based on criticality and presented them to the client’s IT leadership for remediation. • Documented all project components to ensure deadlines where met and quality of work was maintained. Internal PwC • Served as Project Manager for the conceptualization, creation, and management of a virtual machine “sandbox” environment to be used for the testing, training, and experimentation of third party vendor security products. • Managed a team of 7 subject matter experts including lab architects, server engineers, and application experts based out of 3 office locations to successfully implement all of the critical components of the lab. • Analyzed the strengths and weaknesses of the 30+ companies PwC uses for internal security, offering recommendations for the enhancement of the firm’s internal security practices based on comparisons to industry competitors. Show less Financial Services • Supported an evaluation of a Fortune 500 bank’s 308 financial applications to discover the presence of over 1200 instances of insufficiently protected confidential client data based on interviews with key technology stakeholders and an analysis of financial data. • Organized all documented security risks based on criticality and presented them to the client’s IT leadership for remediation. • Documented all project components to ensure deadlines where met and… Show more Financial Services • Supported an evaluation of a Fortune 500 bank’s 308 financial applications to discover the presence of over 1200 instances of insufficiently protected confidential client data based on interviews with key technology stakeholders and an analysis of financial data. • Organized all documented security risks based on criticality and presented them to the client’s IT leadership for remediation. • Documented all project components to ensure deadlines where met and quality of work was maintained. Internal PwC • Served as Project Manager for the conceptualization, creation, and management of a virtual machine “sandbox” environment to be used for the testing, training, and experimentation of third party vendor security products. • Managed a team of 7 subject matter experts including lab architects, server engineers, and application experts based out of 3 office locations to successfully implement all of the critical components of the lab. • Analyzed the strengths and weaknesses of the 30+ companies PwC uses for internal security, offering recommendations for the enhancement of the firm’s internal security practices based on comparisons to industry competitors. Show less



Logos and Promos

• United States
• Advertising Services
• 1 - 100 Employee

• Apparel Sales Executive

  • Jan 2014 - Jun 2015

  • Created apparel designs and branding for various Greek and student organizations. • Marketed the business to new and existing clients to increase sales and company recognition. • Conceptualized and implemented the creation of logos that adhered to the branding standards of our various clients. • Created apparel designs and branding for various Greek and student organizations. • Marketed the business to new and existing clients to increase sales and company recognition. • Conceptualized and implemented the creation of logos that adhered to the branding standards of our various clients.



Crowe

• United States
• Accounting
• 700 & Above Employee

• Healthcare Consultant Intern

  • Jun 2014 - Aug 2014

  • Worked with the quality assurance team in the healthcare performance business unit to help with the creation and implementation of healthcare related software. • Established guidelines and procedures for the testing and usage of Crowe’s patented medical finance applications. • Produced financial reports for hospitals based on their patient data and their expenses. • Collaborated with 10 – 15 other Performance Healthcare team members weekly to evaluate the status of our projects. •… Show more • Worked with the quality assurance team in the healthcare performance business unit to help with the creation and implementation of healthcare related software. • Established guidelines and procedures for the testing and usage of Crowe’s patented medical finance applications. • Produced financial reports for hospitals based on their patient data and their expenses. • Collaborated with 10 – 15 other Performance Healthcare team members weekly to evaluate the status of our projects. • Organized an intern philanthropy event at the Indianapolis Zoo to create enrichment items for the zoo’s animals. Show less • Worked with the quality assurance team in the healthcare performance business unit to help with the creation and implementation of healthcare related software. • Established guidelines and procedures for the testing and usage of Crowe’s patented medical finance applications. • Produced financial reports for hospitals based on their patient data and their expenses. • Collaborated with 10 – 15 other Performance Healthcare team members weekly to evaluate the status of our projects. •… Show more • Worked with the quality assurance team in the healthcare performance business unit to help with the creation and implementation of healthcare related software. • Established guidelines and procedures for the testing and usage of Crowe’s patented medical finance applications. • Produced financial reports for hospitals based on their patient data and their expenses. • Collaborated with 10 – 15 other Performance Healthcare team members weekly to evaluate the status of our projects. • Organized an intern philanthropy event at the Indianapolis Zoo to create enrichment items for the zoo’s animals. Show less