Experienced Professional Analyst

• Jan 2006 - Present

EMS / Quality Analyst Information Specialist

• Jul 2009 - Feb 2016

Administrative office in Health Care documentation for completeness, accuracy and all compliance regulations. Kept an open line of communication with area Hospitals, Nursing Facility's and Medical Clinic's for pertinent information needed for billing. Knowledge of necessary skills to preform computer software: HPF, ESO, QAS, ROI, EMR, Physician Portal, ER and all HIPPA standards. Assisted in training employee's and all new hires in the QA Process. Implemented a method of tracking all of the inconsistencies and deficiencies with an action plan which was reported to Supervisors/ Managers/ Senior Paramedic's and Directors on a monthly basis. EMS, (CCT) Critical Care Transport and (RMT) Regional Medical Transport over 50 Ambulances covering 3,200 square miles and more than 30,000 calls and transports.

Office Administration

• Nov 2007 - Mar 2009

Answer Telephones and direct calls to appropriate staff. Compile and record medical reports, labs and all other correspondence. Foster Patient Privacy by maintaining confidentiality in all phases. Greet and ask Patients for current demographic information. Maintained the office duties, word processing, spread sheets, voice mail messaging, transcription and all other software applications on needed basis. Answer Telephones and direct calls to appropriate staff. Compile and record medical reports, labs and all other correspondence. Foster Patient Privacy by maintaining confidentiality in all phases. Greet and ask Patients for current demographic information. Maintained the office duties, word processing, spread sheets, voice mail messaging, transcription and all other software applications on needed basis.

Data Analyst/Technician

• Jan 2001 - May 2006

Retrieve patient information for Physician (Doctors Workroom), Technicians (on all unit floors), ER and all other Personnel accurately and in a timely manner. Release of Information (ROI) to personnel, patients inquiring medical records and all other agencies according to policy/regulations. All duties in HIM (Health Information Management) dictate to include but not limited to computer software and applications needed to perform changes,completeness, accuracy and comply with compliance regulations.