Sophia Mohr
at Central Ohio Transit Authority (COTA)- Claim this Profile
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Topline Score
Bio
Kelly Macaulay
Sophia is a determined and insightful leader with the ability to drive toward a vision. She strives to understand the holistic experience of the customer, and then translates that knowledge into action. Her easy nature and enjoyable disposition make her an absolute pleasure to work with.
Michelle Marder
I worked with Sophia for nine years in both her Product Development and Owner Experience, Design, and Strategy roles at NetJets. She led a grass roots effort cross-functionally to reengage the organization on the customer experience and successfully implemented many strategic initiatives that resulted in an enhanced experience for our customers. She embraced challenges and developed creative solutions to workaround roadblocks. Sophia has a strong executive presence, communicates effectively, and is an inspiring and exemplary leader.
Kelly Macaulay
Sophia is a determined and insightful leader with the ability to drive toward a vision. She strives to understand the holistic experience of the customer, and then translates that knowledge into action. Her easy nature and enjoyable disposition make her an absolute pleasure to work with.
Michelle Marder
I worked with Sophia for nine years in both her Product Development and Owner Experience, Design, and Strategy roles at NetJets. She led a grass roots effort cross-functionally to reengage the organization on the customer experience and successfully implemented many strategic initiatives that resulted in an enhanced experience for our customers. She embraced challenges and developed creative solutions to workaround roadblocks. Sophia has a strong executive presence, communicates effectively, and is an inspiring and exemplary leader.
Kelly Macaulay
Sophia is a determined and insightful leader with the ability to drive toward a vision. She strives to understand the holistic experience of the customer, and then translates that knowledge into action. Her easy nature and enjoyable disposition make her an absolute pleasure to work with.
Michelle Marder
I worked with Sophia for nine years in both her Product Development and Owner Experience, Design, and Strategy roles at NetJets. She led a grass roots effort cross-functionally to reengage the organization on the customer experience and successfully implemented many strategic initiatives that resulted in an enhanced experience for our customers. She embraced challenges and developed creative solutions to workaround roadblocks. Sophia has a strong executive presence, communicates effectively, and is an inspiring and exemplary leader.
Kelly Macaulay
Sophia is a determined and insightful leader with the ability to drive toward a vision. She strives to understand the holistic experience of the customer, and then translates that knowledge into action. Her easy nature and enjoyable disposition make her an absolute pleasure to work with.
Michelle Marder
I worked with Sophia for nine years in both her Product Development and Owner Experience, Design, and Strategy roles at NetJets. She led a grass roots effort cross-functionally to reengage the organization on the customer experience and successfully implemented many strategic initiatives that resulted in an enhanced experience for our customers. She embraced challenges and developed creative solutions to workaround roadblocks. Sophia has a strong executive presence, communicates effectively, and is an inspiring and exemplary leader.
Credentials
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Prosci® Certified Change Practitioner
Prosci
Experience
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Central Ohio Transit Authority (COTA)
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United States
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Transportation/Trucking/Railroad
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300 - 400 Employee
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sept. 2021 - - aujourd’hui
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sept. 2019 - - aujourd’hui
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NetJets
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United States
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Aviation & Aerospace
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700 & Above Employee
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juil. 2015 - mars 2019
As NetJets first VP of Owner Experience Design and Strategy responsibilities include designing and implementing strategies for the aircraft experience, digital experience, data quality partnerships and aircraft interior design
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févr. 2010 - juil. 2015
As NetJets first director of Product Development, responsible for developing and implementing over 50 different features, promotions and products across NetJets global operations. Implemented completely new products to NetJets such as NetJets Gateway Card, Corporate Trial Product, NetJets Lease Flexibility, NetJets Financing, Supplemental Lift Assurance Program, the Marquis Jet X-Country Card and transition products for NetJets Signature Series Aircraft.
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juil. 2008 - févr. 2010
Oversaw the business analyst discipline, comprising up to 16 business analysts within IT to ensure consistency across the organization. Responsibilities included: business analyst management, IT governance management, requirement facilitation and strategic scope definition and leadership for key NetJets initiatives all NetJets companies.
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sept. 2006 - juil. 2008
Led several groups of business analysts or as project manager on various NetJets projects.
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oct. 2002 - sept. 2006
Operated as primary business analyst for NetJets sales and marketing department regarding IT software and strategies. Responsibilities included scoping initiatives and developing solutions for the sales and marketing department and liaison with individuals within the department.
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Covansys
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Information Technology & Services
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300 - 400 Employee
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Manager
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août 1999 - sept. 2002
As a Manager, responsibilities included: primary business analyst, usability engineer, project manager and developer on a variety of e-Business and software development applications for clients of Covansys. As a Manager, responsibilities included: primary business analyst, usability engineer, project manager and developer on a variety of e-Business and software development applications for clients of Covansys.
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Senior Consultant
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août 1998 - août 2000
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Claremont Technology Group
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IT Services and IT Consulting
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Consultant
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août 1997 - août 1998
Also Covansys or CBSI Also Covansys or CBSI
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Associate Engineer
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1995 - 1997
As a Human Factors Engineer, responsibilities included evaluating, testing, and decision making of software for the IBM Aptiva Personal Computer and manager of the IBM Aptiva Usability Lab. As a Human Factors Engineer, responsibilities included evaluating, testing, and decision making of software for the IBM Aptiva Personal Computer and manager of the IBM Aptiva Usability Lab.
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Education
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The Ohio State University
M.S., Industrial and Systems Engineering specializing in Cognitive Systems Engineering -
The Ohio State University
B.S., Industrial and Systems Engineering -
The Wellington School
Community
