Experience

DEFTeam Solutions Private Limited

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Vice President of Sales

  • Oct 2022 - Present

  Hyderabad, Telangana, India Responsible to drive Sales Development and Revenue Growth for Services and Product portfolio for Global Geographies. Managed Service Portfolio - Big Data, Business Intelligence, Data Analytics, Predictive Analytics in the below tech stacks. 1. Azure Synapse and AWS Glue – Databricks, Power BI, SQL Server, CosmosDB,Redshift Quick Sight 2. BI Tools & Coding – Talend, Jaspersoft, Postgre SQL, PySpark, Kafka,Tableau, Java,Python, Grafana 3. Block Chain 4. NLP (Natural… Show more Responsible to drive Sales Development and Revenue Growth for Services and Product portfolio for Global Geographies. Managed Service Portfolio - Big Data, Business Intelligence, Data Analytics, Predictive Analytics in the below tech stacks. 1. Azure Synapse and AWS Glue – Databricks, Power BI, SQL Server, CosmosDB,Redshift Quick Sight 2. BI Tools & Coding – Talend, Jaspersoft, Postgre SQL, PySpark, Kafka,Tableau, Java,Python, Grafana 3. Block Chain 4. NLP (Natural Language Processing) & Text analytics, Voice-enabled Chatbot 5. Stream Analytics and IoT integration 6. Digital workplace and Gamification platform Services include. 1. Data Ingestion and integration services to fetch any kind of Data Source(s). 2. Customization services via Java, Python 3. We build Reports, Dashboards and other Visualization services as per the tech stack of your choice. 4. We provide services in moving licensed versions to opensource to reduce license cost (Choice is yours) 5. Project Consulting services, data engineering services, architectural design and execution services 6. We have certified resources on Azure Synapse, AWS Glue and Open Sources Technologies. Product Portfolio - Newwe, The employee experience platform - https://newwe.io/ Show less



Newwe

• United States
• Software Development
• 1 - 100 Employee

• Vice President of Sales

  • Oct 2022 - Present

  Hyderabad, Telangana, India Responsible to Drive global revenue for Newwe - The Employee Experience Platform. • Measure Hybrid Work Performance • Point-in-time Review • Employee Engagement • Collaboration • Constant Conversation • Work Management • Pulse Polls • Tone & Sentiment Analysis • Performance Improvement Plan



Quark Software Inc.

• Software Development
• 200 - 300 Employee

• Vice President,Inside Sales (Global)

  • Nov 2020 - Sep 2022

  Hyderabad, India - Build Global business plan and go to market plan by Geography to drive revenue via inside sales and channel sales teams. -Responsible to build and drive Global revenue from SaaS products built for media, publishing and content space to compete with Adobe InDesign, Corel etc & to target a monthly run rate of 1 million USD with a team size of 50 carved out by Geo. -Align teams to key KPIs for sucess on Billings for New Business,Upgrades & Renewals. -Align teams to monthly… Show more - Build Global business plan and go to market plan by Geography to drive revenue via inside sales and channel sales teams. -Responsible to build and drive Global revenue from SaaS products built for media, publishing and content space to compete with Adobe InDesign, Corel etc & to target a monthly run rate of 1 million USD with a team size of 50 carved out by Geo. -Align teams to key KPIs for sucess on Billings for New Business,Upgrades & Renewals. -Align teams to monthly certification on product,sales,systems and tools & to fully equip them to succeed. -Set up 90,180,360 day goals and review sales plans to build a working culture that is process driven on meeting KPIs for daily,weekly,monthly activities to drive billings. - Building the Inside team top to bottom. - Drive the L1 support team that consist of Phone,Chat, Email support to ensure best in the class service. -Enhance team driven training for sales tools and processes in Salesforce, zoom info, linkedin navigator, HVS,Outreach etc. Show less



PeopleLink Collaboration Inc.

• United States
• Information Technology & Services
• 200 - 300 Employee

• Vice President Sales

  • Apr 2018 - Oct 2020

  Hyderabad Area, India Drive Operation of Inside Sales and Field Sales team to drive SMB and Enterprise revenue. Sales Management to drive topline revenue, for SaaS product sales and solutions for Video Conferencing Software, SaaS Cloud based partner app(GoLive), Build echo system for Cloud products(SaaS), onsite solution and peripherals box sales Build Business plan to activate Marketing channel and leadgen channel to support channel partners and keep there momentum on for monthly revenue. Drive… Show more Drive Operation of Inside Sales and Field Sales team to drive SMB and Enterprise revenue. Sales Management to drive topline revenue, for SaaS product sales and solutions for Video Conferencing Software, SaaS Cloud based partner app(GoLive), Build echo system for Cloud products(SaaS), onsite solution and peripherals box sales Build Business plan to activate Marketing channel and leadgen channel to support channel partners and keep there momentum on for monthly revenue. Drive Pre-sales and Technicians for ontime support to Inside team & channel partners as and when required to win business Show less



WizIQ

• India
• E-Learning Providers
• 1 - 100 Employee

• Vice President - Global Sales

  • Feb 2015 - Feb 2018

  Gurgaon, India Portfolio of SaaS products: LMS & Virtual classroom (Online Academy) Responsible to Drive Regional Revenue Strategy Responsible to drive Operational Execution Responsible to manage Capex, Opex to Manage P & L. Training and Mentoring of managers including training managers and frontline sales teams as and when required. Managing Zoho CRM as an administrator to manage reports, leads assignment, potential closures,collections and pending payment, round robin, regional work flows… Show more Portfolio of SaaS products: LMS & Virtual classroom (Online Academy) Responsible to Drive Regional Revenue Strategy Responsible to drive Operational Execution Responsible to manage Capex, Opex to Manage P & L. Training and Mentoring of managers including training managers and frontline sales teams as and when required. Managing Zoho CRM as an administrator to manage reports, leads assignment, potential closures,collections and pending payment, round robin, regional work flows and regional teams. Driving annual booking and to maintain MRR and ARR by controlling discounts. Push daily, weekly,monthly quarterly and annual accountability by driving MIS to run reports/dashboards for all levels of sales force. Driving regional managers to categorise team for hunting leads, chat revenue, inbound revenue and small and medium orders. Driving Marketing on new campaigns, SEO Key words, adwords(Google,FB and Linkedin) Working with the CEO and founders to drive removing bugs for new releases, customization of new features where order size is high and be a part of the product road map to ensure business requirements are fulfilled.

• Sales Director

  • Feb 2011 - Jan 2015

  Hyderabad Area, India •Develop, deliver and execute the annual sales plan and build short, medium and long term strategies. •Manage the sales pipeline & build a solid sales team that nurtures incoming leads. •Provide accurate and reliable sales forecasting on an ongoing basis to help the company manage its growth with intelligence and confidence. Identify the key drivers of sales and account performance. Revenue trends by market segment and sales channels •Improve, implement and maintain common processes… Show more •Develop, deliver and execute the annual sales plan and build short, medium and long term strategies. •Manage the sales pipeline & build a solid sales team that nurtures incoming leads. •Provide accurate and reliable sales forecasting on an ongoing basis to help the company manage its growth with intelligence and confidence. Identify the key drivers of sales and account performance. Revenue trends by market segment and sales channels •Improve, implement and maintain common processes and practices across the sales organization. Establish a scalable and repeatable sales process through development of sales positioning, strategies, and tactics •Hire and manage a high performance sales team, including development of incentive and compensation plans designed to meet company’s business objectives. •Develop team and individual metrics, and manage team to reach weekly goals. Identify appropriate sales performance measures and report progress against goals/targets. •Work with legal to ensure terms and conditions are appropriate and Finance to ensure there would be no revenue recognition issues associated with any changes. •Co-develop and monitor scripts, target accounts, and plans for success. •Work with marketing on sales campaigns, marketing messaging, and internalizing feedback from customers. •Work with cross-functional initiatives to reduce average cost of customer acquisition and increase lifetime value of customer. •Establish and grow relationships with new customers and strategic partners. •Serve as key member of management team in helping to build the overall company, not just sales and services organization; make important contributions to company strategy, product, and culture



Dimdim

• United States
• Software Development
• 1 - 100 Employee

• International Sales Director

  • Feb 2008 - Sep 2010

  Hyderabad Area, India Plan and drive significant YOY sales revenue for Dimdim’s web conferencing solutions and drive new customer acquisition growth for Enterprise, SMB and Ecommerce Business Develop new quarterly strategies for lead generation and work with marketing & development teams in order to effectively execute the plan to grow the business. Develop internal talent; build processes to increase sales optimization, productivity and field readiness including key metrics and compensation plans. Build… Show more Plan and drive significant YOY sales revenue for Dimdim’s web conferencing solutions and drive new customer acquisition growth for Enterprise, SMB and Ecommerce Business Develop new quarterly strategies for lead generation and work with marketing & development teams in order to effectively execute the plan to grow the business. Develop internal talent; build processes to increase sales optimization, productivity and field readiness including key metrics and compensation plans. Build sales models to maximize market sales coverage through sales rep specialization and customer segmentation. Connect marketing efforts to sales timing and Establish ecommerce fulfillment mechanism to build ecomm business and streamline sales set-up process. Focus on sales revenue growth, increased profit margins and increased customer satisfaction scores to world class levels. Driving sales revenue goals amidst significant change, leading sales management buy into changes and execute on initiatives. Excellent at inspiring direct reports and people throughout the organization to rise to higher levels and envision greater opportunity and build the confidence to not only dare to reach for it but get there and rally the sales organization to deliver the business plan. Responsible to set up revenue streams for India Responsible to drive staffing projections for every quarter to achieve annual revenue goals Responsible to drive Technology to ensure appropriate technical feasibility is provided to the teams for using the tools provided by BU. Responsible to increase the revenue of the Business by driving marketing on different campaigns required to support the sales force. Responsible for all International New Business Acquisition and Retention. Responsible to coordinate with Marketing, Development and Support to enable to product road maps for future product needs in order to scale the business to the next level. Show less



Monster

• United States
• Internet Publishing
• 700 & Above Employee

• Regional Sales Manager

  • Jan 2005 - Jan 2008

  Hyderabad Area, India Built sales teams to support revenue generation of Monster SMB space. Span of control of the revenue center with 10 Inside Sales Manager and 150 Account managers to achieve USD 15M per year. Driving business planning & forecasting pipeline for quota attainment and also driving cross-functional teams to support the inside sales force. Responsible for sales P&L with Annual collection rate of 98%. Analyze the targeted territories and plan the road map for quarterly… Show more Built sales teams to support revenue generation of Monster SMB space. Span of control of the revenue center with 10 Inside Sales Manager and 150 Account managers to achieve USD 15M per year. Driving business planning & forecasting pipeline for quota attainment and also driving cross-functional teams to support the inside sales force. Responsible for sales P&L with Annual collection rate of 98%. Analyze the targeted territories and plan the road map for quarterly revenue. Responsible for Acquisition and retention of customers & to drive 30% revenue growth QOQ. Manage Operations, Quality and Training Metrics through process engineering by conducting weekly and Monthly reviews with Sales managers. Fully responsible for relationship management with Monster US Regional heads to effectively manage the program. In charge of process reengineering to map new processes to increase efficiency. Handled quarterly budgets to effectively manage spiffs and team outing in order to keep the floor momentum. Show less



Webhelp

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Operations Manager

  • Sep 2003 - Dec 2004

  Hyderabad Area, India Profit-centre management of voice/e-Mail support program for Microsoft Products (Hotmail) with a Span of Control of 250. Independently managed the Program by achieving the Client’s quality and service-level commitments with a team peaking at 2 Asst Managers and 10 Team Leaders Successfully completed transition of a Program from the Lead Site in N America. Matched highest CSAT score achieved by N American operation to expand further growth of the Programs. Regularly achieving… Show more Profit-centre management of voice/e-Mail support program for Microsoft Products (Hotmail) with a Span of Control of 250. Independently managed the Program by achieving the Client’s quality and service-level commitments with a team peaking at 2 Asst Managers and 10 Team Leaders Successfully completed transition of a Program from the Lead Site in N America. Matched highest CSAT score achieved by N American operation to expand further growth of the Programs. Regularly achieving production targets, maintaining attrition below target and achieving high operating profit. Develop staffing plans to increase seat utilization and reduce cost. Responsible to drive good working culture to decrease attrition. Responsible to drive Table F/COPC metrics Microsoft Hotmail support and drive all monthly meetings with the Counter Parts in NA. Show less



Call World Technologies

• Asst. Sales Manager

  • Sep 2001 - Aug 2003

  Hyderabad Area, India Handled a floor of 75 people with 5 Team leads to achieve the daily sales target for third party sales campaigns. Interacting with the counter parts on the issues pertaining to the online training of the team members. Responsible for the development and implementation of all necessary procedures required for daily operations. Training new recruits on different campaigns. Responsible for minimizing overall attrition of the floor. Interacting with different teams on the floor and… Show more Handled a floor of 75 people with 5 Team leads to achieve the daily sales target for third party sales campaigns. Interacting with the counter parts on the issues pertaining to the online training of the team members. Responsible for the development and implementation of all necessary procedures required for daily operations. Training new recruits on different campaigns. Responsible for minimizing overall attrition of the floor. Interacting with different teams on the floor and understanding their behavior and solving their problems to ensure high levels of satisfaction. Involved in analysis of qaulity of leads by doing deep dives on contact rates/timezone/states. Involved in qaulity audit process for sales closed. Show less